Palmen Dodge Chrysler Jeep Of Racine - Service Center

Oil Change Excellent customer service and top notch lounge area. The Wesley was very knowledgeable and very detailed oriented. He took the extra time to review t Excellent customer service and top notch lounge area. The Wesley was very knowledgeable and very detailed oriented. He took the extra time to review the check list and the service was on time and done right. More

Great service I always take my vans to Palmer Racine where I’m greeted as if I were a friend, not just a customer. They do great work and work to minimize my waiti I always take my vans to Palmer Racine where I’m greeted as if I were a friend, not just a customer. They do great work and work to minimize my waiting time. More

Good work. People are very nice I would recommend this dealership. Always a pleasure. They took care of service in a very timely manner. Offered me a shuttle while waiting even tho I would recommend this dealership. Always a pleasure. They took care of service in a very timely manner. Offered me a shuttle while waiting even though I didn't need it, it was very nice to know they had it available. More

Convenient, friendly, great communication Set up my appointment online. Got a reminder the day before. Showed up for the appointment staff was available and friendly. Everything was explained Set up my appointment online. Got a reminder the day before. Showed up for the appointment staff was available and friendly. Everything was explained to me prior to me leaving my truck. I got a ride home from the shuttle van, that was nice. Received a phone call midday to tell me of some other issues that popped up during the inspection, wonderful. My truck was done early, another call. Picked up without issue, and they washed it for me. More

Service on Jeep 🚙 Very customer focused. Phoned me twice with issues and updates. I was very impressed with the service, information provided, and his professionalism. Very customer focused. Phoned me twice with issues and updates. I was very impressed with the service, information provided, and his professionalism. He seemed very knowledgeable. More

Recall Wally made everything go smoothly. Wally in Service was wonderful to work with. He kept me informed as to what was happening and helped me get in to Wally made everything go smoothly. Wally in Service was wonderful to work with. He kept me informed as to what was happening and helped me get in touch with roadside service. More

It was good...no complaints here I worked with Patty...very friendly and did right by me...no complaints here...thanks patty and the service tech who performed the work on my car. Ver I worked with Patty...very friendly and did right by me...no complaints here...thanks patty and the service tech who performed the work on my car. Very happy. More

Summary of Service on 04-JUN-2029 The service reps are very friendly. They make it very easy to get in and out of the service department. My assign rep busy assisting other customers The service reps are very friendly. They make it very easy to get in and out of the service department. My assign rep busy assisting other customers. So another rep started my check in and politely handed me back to my assigned service rep to finish my check-in. It save me 5 minutes in the check in process which might not seem a lot but it meant a lot to me. More

On time in and out. Clean waiting and bathroom. Service department checked in with updates It was nice they washed the truck. Everyone was dressed in clean clothes. Nice service entrance. Free cof Service department checked in with updates It was nice they washed the truck. Everyone was dressed in clean clothes. Nice service entrance. Free coffee was nice even though I don’t drink the stuff More

Service Oil change was done in a timely fashion. All the staff were friendly and helpful. The waiting area was clean and comfortable. I didn’t have a current Oil change was done in a timely fashion. All the staff were friendly and helpful. The waiting area was clean and comfortable. I didn’t have a current coupon but Wally was nice enough to let me use a online voucher for $ 10.00 off the oil change-which was very nice. More