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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.4
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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February 08, 2021

Very helpful and honest staff. Service was reasonable, efficient, and timely. Couldn’t be more pleased with the sales staff and the service staff. I would definitely recommend them and I already have! More

by W. Nelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
February 05, 2021

GREAT SERVICE BY CUSTOMER SERVICE REP. TIM, WALLY AND PATTI. HORRIBLE SERVICE BY MANAGEMENT. HOPE THEY RECEIVE GREAT CREDIT FOR THEIR customer SERVICE QUITE FRANKLY. More

by mmccoy10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delord, Wally Clark
February 05, 2021

I called about an issue through an email. They were able to get me in immediately, and the issue was resolved quickly and I was on my way. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
February 05, 2021

Problem with Ram Box cover not staying shut. My truck was promptly scheduled and the problem was temporarily fixed until the appropriate parts arrive on order. More

by allurnuthin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
February 04, 2021

Service Technician at the counter when checking in was very nice and helpful. Jeep done when promised. Patti even had the Jeep washed before I picked it up. More

by gman2603
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Patti and the service technicians know their stuff....always a great experience... Palmen does a great job of servicing my vehicles ...just need to convince FCA to bring back the PATRIOT model. More

by Palmen Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Zeihen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2021

Had a pleasant experience with walley in the service department. I really appreciate the assistance of Mark Amburn for getting an issue resolved. John Caretta needs to improve his customer service skill More

by otroestler
Recommend Dealer
Yes
Employees Worked With
Mark Amburn, John Caretta, Wally Clark
February 02, 2021

Thank you to Patti Ostergaard for making sure my Wrangler received a fair price for my oil change. I appreciate the service technician, Wallace Kissh for serving my Wrangler and making sure it runs smooth ti More

by ttrevino80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Kissh
February 02, 2021

I like the service, when I come in and the timing of my service. Also, the calls to keepe updated on what's going on with my vehicle. More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
January 31, 2021

This dealership is good they are working on an ongoing issue with my vehicle. I will be back for future services at this location satisfied with the work. More

by Swanip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
4.0
This rating includes all reviews, with more weight given to recent reviews.
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