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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.4
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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January 14, 2021

Dealership and staff are great. Missing the coffee while you wait. I realize CV19 and all but it still seems a bit weird to not offer anything to drink while you wait. More

by cameron.kellenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
January 14, 2021

I took this survey already. I said my experience was good as the dealership was able to replace the battery in my car the next day. And even washed my car for me. More

by CMP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
January 14, 2021

I had my oil changed at your dealership, I was blown away on how fast they got my pick up in, oil changed, truck washed and back on the road ! More

by C gore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

Can't find the exact words to describe the excellent job they have provided on servicing my vehicle. Awesome job to the crew at Palmen Dodge . Thank you More

by David mercado
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Pfannenstiel
January 12, 2021

Very professional, yet very polite. I would bring my truck here for most everything. I came for 2 recalls but got a couple more things off my bucket list. More

by Pthoele53177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
January 12, 2021

Fixed our vehicle in a timely manner!! Thank you and the lady who checked us in was very nice ! I will refer everyone to you . Thank you More

by HarryLori Wessling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

Lots of vehicles to choose from. Friendly service and helpful team. socially safe. Service was quick. Just a bit disappointed they did not wash my car. More

by jaeb1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Delord
January 12, 2021

Patty is very friendly and helpful,she listened to what I was telling her and always does what she can to help. I always stop to talk to Josh when I am there and he is always asking me if there is anything h More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Wampole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2021

Lately it's been every time I bring my vehicle in there's something else that is wrong but they have to know charge like oh I had to check out my rear tire sensors and I slipped out of adjustment doesn't sou More

by andersonsummit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
Jan 25, 2021 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review as we consider all customer input to be valuable. I tried reaching out to you on 1/12/2021 but received no response. By your comments, it is difficult to tell if your dissatisfaction is with the customer service provided, your vehicle's current issues, or both. If you wish to discuss further in order to clarify, please feel free to use any of my direct contact info below and I will gladly attempt to address your concerns. Thank-you and have a nice day! Sincerely, Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

January 11, 2021

Wally was efficient and professional. The drive-in facility was clean and comfortable. I have had only great experiences at this dealership and recommend them to all my friends. More

by solmsfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
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