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Palmen Dodge Chrysler Jeep Of Racine - Service Center

Racine, WI

4.4
1,499 Reviews

1,499 Reviews of Palmen Dodge Chrysler Jeep Of Racine - Service Center

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December 17, 2020

I always have a great experience at Palmen. Patti my service advisor is AMAZING! I drive a long way to get my vehicle serviced at Palmen. More

by perkinszv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

Got me in immediately and had a loaner car ready for me. Grade A service! It was a perfect experience and I’ll of course be back! More

by hollyjdavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
December 16, 2020

Palmen has been my go to dealership for years. They are caring and helpful. They are prompt in answering questions and address all of the customers concerns More

by suzsc54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gastaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Krikau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Robinson
December 15, 2020

My service adviser Patty is always spot on So professional and courteous 👍🏻 she always gets me in whenever I need service on my time schedule not hers More

by Jeffro38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

We’ll to start this is the third time I have brought my vehicle in and constantly being told nothing wrong with. At the end of service they finally fixed my trunk after I told them there was problem with t More

by lanicemcdonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wally Clark
Dec 15, 2020 -

Palmen Dodge Chrysler Jeep Of Racine responded

Thank-you for taking the time to provide this review, as all customer input is welcomed. I apologize for the inconvenience the multiple visits must have caused, but am glad we were finally able to resolve your issue. We truly appreciate your patience and understanding. Please feel free to contact me if you wish to discuss anything further and I will be glad to help. Jim Brinkman Customer Relations Manager Palmen CDJR of Racine Direct: (262) 504-1451 E-Mail: jbrinkman@palmen.com Hours: Mon-Fri, 8am-6pm

December 14, 2020

Great service, prompt and professional. Knowledgeable staff, clean, safe. A Nice place to do business. Had two trucks in for warranty and other service. Thanks Patti! More

by Prosser RV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Was able get an appointment very quickly and at atone that worked in my schedule. The facilities are always clean and the lady at the cashier desk was extremely friendly. More

by bbabak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Caretta
December 14, 2020

Wally always seems I ask how everything went and ask if I need a car wash And if I was satisfied with everything and if I needed any other further assistance More

by klinkfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Clark
December 14, 2020

Charged me to replace to fuses on a 2019 Dodge Ram that I’ve been having issues with blowing fuses while towing trailers. Was told there wasn’t any issues they found. Charged me $76 Picked the truck up Fri More

by Nsnpracing44
Recommend Dealer
No
Employees Worked With
Chuck Schovain, Wally Clark
December 13, 2020

Nice staff easy to schedule an appointment online. clean ,comfortable reception area Patti always is friendly I am not happy this review is making me do 25 words.this is ridiculous and I will not More

by cherylolsen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Ostergaard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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