Palmen Motors

Bob was wonderful to work with. He was very helpful and patient with all of our questions. Although we were undecided between two very different vehicles, he helped us work thru the pros and cons of each. patient with all of our questions. Although we were undecided between two very different vehicles, he helped us work thru the pros and cons of each. Untimately, we are very happy with our choice and the service we recieved! Thanks Bob! We will absolutley refer our friends and family! More

This is the second time we have been to Palmen Dodge/Chrysler in Kenosha. This time we leased a new Dart. Wasn't sure leasing was right option based on miles traveled each year, but the crew at Pa Dodge/Chrysler in Kenosha. This time we leased a new Dart. Wasn't sure leasing was right option based on miles traveled each year, but the crew at Palmen helped reassure we were making the right economical choice by calculating gas mileage and spend in gas these days. for everything Mark! Garrett & Stephanie More

Why choose Palmen Motors? This is what I experienced before, during and after I purchased my first new car. I learned that Palmen's Chrysler dealer had the car I wanted and wanted to get to know. Pleasa before, during and after I purchased my first new car. I learned that Palmen's Chrysler dealer had the car I wanted and wanted to get to know. Pleasantly greeted by Mr. Wayne Korf, he thanked me for coming to Palmen's, offered me a beverage then asked what he could do for me (THAT I LIKED... instead of being jumped on - talked to death - and leaving me soon after I told the salesperson, "I'm only looking right now".) I told Wayne the car I was thinking about purchasing, he gave me a brochure on the model. We sat down, chatted about my interests then discussed my car of interest. I left the dealership with a smile on my face, thinking-Hey, I wasn't treated like I was taking up his time! He treated me with respect! We shared our thoughts about various things of interest... no pressure to purchase or that "If you don't buy today it might not be here tomorrow." tactic. I decided on Palmen Motors and Wayne... all because of trust and respect. Purchasing my car... you know, the pricing, trade-in offering and such, is one of the most confusing, irritating and nerve crushing experiences of adulthood. No, I'm not going to say this was the easiest and most fun I ever had at a car dealer! Instead, Wayne made sure I was following every step on sales document, every dollar and every reason why what, was what. I asked many, many questions (enough to even drive ME crazy!!) and even if it was a confusing money question, that Wayne could respond to, he'd have a finance person come over to me (um, NOT me going over to that person), sit next to me casually and in a respectful and friendly tone... answered my questions. I was quite nervous during this procedure, but I signed the Sales Contract... knowing I DID NOT make a mistake, purchasing the car I chose and in choosing Palmen Motors. After that paper work session, Mr. Andy Palmen came over to me to see if I was happy with my purchasing experience. I could only reply with, "I was treated professionally, patiently and with respect!" Andy smiled, shook my hand and the deal... was sealed. I've known Andy Palmen for many years since then. But the part I like about him the most, is that he's been a very good friend... to the community of Kenosha. As a result of this first experience, I remain a member of the Palmen Motors family of satisfied customers. More

Thank you so much Shawn! The experience was amazing! We will definetly be referring you to whoever we know. You made us feel very comfortable in making these huge decisions. You also answered all our quest will definetly be referring you to whoever we know. You made us feel very comfortable in making these huge decisions. You also answered all our questions. Also thank you for being very thorough on everything and taking your time with us. It was greatly appreciated. More

My wife and I purchased a new Kia Optima from Brian Ambrogio last week and we could not be happier with the car, the price, and the overall buying experience at Palmen Motors in Kenosha. Brian has exc Ambrogio last week and we could not be happier with the car, the price, and the overall buying experience at Palmen Motors in Kenosha. Brian has exceptional knowledge of the optima and answered all of our questions. I also felt that Brian was more concerned with our needs and questions than just trying to sell us a car. The rest of the Palmen staff were also friendly and professional. More

I was looking to trade in my ford focus that I owned for only 15 months. Due to the fact that my daughter has ALWAYS had great experiences with Shawn, I knew he was the one I had to go see. My husband expla only 15 months. Due to the fact that my daughter has ALWAYS had great experiences with Shawn, I knew he was the one I had to go see. My husband explained to Shawn exactly what I was looking for. We went to see him and he had the car waiting for us in the service bay so we would not have to go outside to look at it. Long story short... Shawn took such good care of me in my car purchase that he is the one I will refer to anyone looking for a car purchase. Besides that, I want a spa treatment gift certificate too!!! Thanks again Shawn!!! More

My husband and I were extremley happy and pleased with My husband and I were extremley happy and pleased with the service we recieved. Very impressed with Brian's patients with us and his professional adv My husband and I were extremley happy and pleased with the service we recieved. Very impressed with Brian's patients with us and his professional advice on our purchase. More

Worked hard to get my payments down to where i needed them to be. very friendly and very fast. Thank You all for the help. them to be. very friendly and very fast. Thank You all for the help. More

I am 83 years old and bought my last car July 2001,which I intended to trade in for a newer used car. My wife and I had a few basic features-such as improved gas mileage, visibility,and ease of handling t I intended to trade in for a newer used car. My wife and I had a few basic features-such as improved gas mileage, visibility,and ease of handling that were important, but we were not very knowledgeable of the vast amount of makes and models available. We visited 4 dealers in Kenosha and Racine and considered 2 other deals, but did not complete after salesman and his manager talked to us with their offer. We just didn't feel comfortable--like the sale wasn't that big a deal and the trade-in value was much lower than expected for our 1 owner, only 57000 miles, 2002 car..WE returned to Palmen Motors where Richard Smith had impressed us with a genuine take-your-time, I'm hereto help you .get something to make you happy feeling on our initial visit -he had found a car we might be interested in--and it was. After we took it for a test drive and went home for lunch, .A huge snow storm began so we returned slowly back to Palmen.It was a difficult weather day and Richard was just finishing with another customer,but we were treated to refreshments and didn't mind the wait. When the final offer was made, it was more than I could manage, but we really liked the car and Richard made several trips to see if we could work it out. We hit a compromise that I could handle and we were very happy. Additionally because of the heavy snowfall and our difficulty driving under the conditions, he offered us a ride home with a cohort following to take him back. END RESULT;WE were very pleased with our experience and our new car. Eugene Serpe More

Driving from Chicago to Kenosha for any car may seem odd, but it was well worth the trip. We were treated as friends more so than customers. We started out looking for a used vehicle and ended up purchasin but it was well worth the trip. We were treated as friends more so than customers. We started out looking for a used vehicle and ended up purchasing a new one. Ray went out of his way trying to help, knowing that our initial request was a used vehicle. After he checked all avenues to try and fulfill our request it was determined that we would be better satisfied with new. Now that a new path was chosen, Ray's eagerness was not diminished. Several days after the purchase we remembered that the city sticker was inadvertently left on the trade in. A call to Ray resulted in the sticker being removed and in my possession within 48 hours of the request. I think you would agree that price is very important, but being treated with respect is just as important. From start to finish the experience was pleasant and everyone involved with the process left us with the feeling they cared. More