Palmen Motors

I was greeted with complete respect and professionalism from the staff at Palmen. The Sales Consultant I worked with, Larry Steponitis, was very knowledgeable and guided me through a seamless process during the purchase of my new Jeep Cherokee. He went above and beyond to service my Jeep purchase.

When I mentioned I was in a hurry and needs to get some information on a Dodge Ram 150, I spent approximately 45 minutes in the dealership working with a sales person, Frank Chiappetta and the sales manager, Michael Chiappetta. I want to express how pleased I was that this visit was hassle free, no pressure and just straight forward with the information I was requesting. I have been purchasing vehicles for years and typically do not like visiting dealership prior to having prior discussions over the phone, on this occasion I went into the dealership direct and spoke to the sales person and sales manager describing exactly what I was looking for, it was a matter of minutes before the vehicle was located on the lot and had the opportunity to look it over. I have not made a decision on my purchase yet but would like to express my gratitude to the 2 individuals I worked with, felt that they respected my limited time and got me exactly what I immediately needed. One of the more better visits I have had at a dealerships.... :) good people to work with.

Ray is our go to sales guy, and has been for a couple of years. He's easy going, knows answers to all of my stupid questions, and listens to what we want/need. We've purchased multiple vehicles from him, and will continue to do so! John was an excellent finance guy, who explained everything in detail, and didn't push to upsell all of the extras.

Wonderful experience with helping me buy my first car! Helped me pick something reliable and within my price range. I will come back every I need a car and recommend him to everyone! Super nice guy and really wants to help get you a good car and not just sell a car

Paul Cochrane was great as usual. Kept me updated throughout the process and got me in and out quickly. Love the clean, comfortable facilities too!

Courteous staff and comfortable waiting area with desks and Wi-Fi. Rather pricey, but do advise some prices up front for maintenance that is due.

Our experience was top notch! Everyone we had contact with was polite and extremely friendly. Our salesman, Zack Eber, was the best! He was extremely professional and made our experience stress free and most enjoyable! We would come back again from the Chicago area!

keven on palmen motors he take care me Thank you very much keven take care of all my vehicles on palmen motors good job keven

Salesperson Larry Steponitis is fantastic. He listens, very knowledgeable and caring. The entire process was very easy and stress free. I am a repeat customer and refer many people to him and Palmen Motors.

My wife and I spent hours at this dealership finalizing a deal on a new van. When it was almost time to finalize the deal, our sales rep had added two items to the bill that we had not asked for and tried to slip it by us. The items totaled several hundred dollars. Then we were told that the vehicle could not be purchased because they had already sold it to somebody else but another sales rep had not placed a "sold" tag on the vehicle. Our rep apologized and said he would find us the exact same vehicle for the same price. We contacted him the next day. No return call. He finally contacted us two days later but could not secure a similar vehicle. After 4-5 days of this nonsense, we walked into another dealership and bought a vehicle. We have purchased a Chrysler product many times because of our employee discount, but the "price" of having to deal with this dealership was not worth it. The fact that they tried to add items to the cost that we had not agree to was sleazy and the fact that the rep did not know that the vehicle was already sold was very concerning and an incredible waste of our precious time. One other item: our rep did not know that they had similar vehicles in 2020 models on their lot when my wife knew that by looking online. Never again will I walk into this dealership for any reason.