
Palmen Motors
Kenosha, WI
185 Reviews of Palmen Motors
"The employees were super friendly and easy to work with!..."
- ErinThe employees were super friendly and easy to work with! The process was quick and efficient. Everyone was very welcoming! Would definitely recommend and be back again! Can’t say enough positive things!
Read More"We have endured a strange year due to Covid and buying a..."
- Chuck NelsonWe have endured a strange year due to Covid and buying a new vehicle is also a different experience. What you need from a dealership now is good communication. I got that from the Palmen Jeep sales team, special thanks to Danny & Mike. Due to the fact that a good portion of the deal is done remotely ie phone or email it is more important your phone calls and emails are returned in a timely manner. My phone calls and emails were always returned. Believe me I asked a lot of questions. Great Deal & Great People! Thanks, Chuck Nelson
Read More"John, Paul, and Charlette are great and love the quick..."
- Brian M.John, Paul, and Charlette are great and love the quick turnaround on vehicles. Plus Jeff in sales is very positive and gets things done. Service department keeps you moving and gets things done.
Read More"Brought my 15 Jeep in for service. Unfortunately, it was..."
- DisappointingBrought my 15 Jeep in for service. Unfortunately, it was a drive shaft. The advisor brought out the detailed bill with the driveshaft listed price of 1400.00. There was also two other charges listed as customer concerns- fuel injection service and brake fluid flush. Neither of these charges were a concern of mine. The total bill was 1800.00. I took out my phone to take a picture of the bill. As I snapped the photo, he took the bill and said, “ here I need to fold it because these other two charges are irrelevant”. He went back and reprinted, the bill, with those charges taken off. RED-FLAG ! I was also told service would take an hour, giving a few more for test drive. I was there at 7:15am. Left the car at 9:00. I left there feeling, as a women, they were going to TRY and rip me off. I had to call three times before I finally got a hold of manager / advisor at 2:30 pm. I’m very disappointed with this well established dealer. This is my first Jeep purchase and second time I had issue with it. I will not buy another Jeep product nor will I deal with Palmen. I’m hoping my phone call to Chrysler will remind dealers to show respect to women, elderly and improve on their customer service. And if these advisors or technicians work on commission - think before you try something that is fraudulent!
Read More"Mike Moreno was great with helping me find my first car!..."
- Petrasek.ryleeMike Moreno was great with helping me find my first car! He was super informative and made sure I knew everything about the car before making a decision and was super quick/responsive when inquiring off site!
Read More"Friendly service staff. All vehicle services were taken..."
- K-Town GuyFriendly service staff. All vehicle services were taken care of in a timely manner. Tire pricing was more competitive than other retailers and even cheaper than the tire shops! Facility was being cleaned consistently and all employees were following COVID19 guidelines.
Read More