Palmen Motors

Palmen Jeep Zack Ebner was awesome!! Very knowledgeable, positive and customer focused! He made sure all of our needs were met and more!!! The entire process was Zack Ebner was awesome!! Very knowledgeable, positive and customer focused! He made sure all of our needs were met and more!!! The entire process was a breeze! More

New car purchase Friendly, honest dialog We were totally happy with our experience. This is the third car we have purchased through Palmen Motors. Two Grand Caravan Friendly, honest dialog We were totally happy with our experience. This is the third car we have purchased through Palmen Motors. Two Grand Caravans and one KIA Sorrento. We will be back. More

Palmen vs Gurnee Dodge Jonathan was a pleasure to work with. I bought many new cars over the years, but recently purchased a RAM from Gurnee Dodge... I found them to be ver Jonathan was a pleasure to work with. I bought many new cars over the years, but recently purchased a RAM from Gurnee Dodge... I found them to be very unethical, sneaking in a number of charges and not fulfilling their commitments, not to mention right out lying. I wish I knew about Palmen... What a night and day experience. More

A great first experience and my new favorite service center! I had a great experience working with Mr. Paul over at Palmen Motors! He checked on me the entire time and was very nice and helped me to understand t I had a great experience working with Mr. Paul over at Palmen Motors! He checked on me the entire time and was very nice and helped me to understand the different steps of service along the way. I appreciate having the business center to do my work while I wait on my vehicle. It makes being there more comfortable and the ability to be productive at the same time is even more amazing. More

Purchased a car We came to search for a good used car. We walked around the lot and met up with Johnathon Alaya. He was courteous and friendly and never pressured u We came to search for a good used car. We walked around the lot and met up with Johnathon Alaya. He was courteous and friendly and never pressured us. We drove the first car , which we liked, and then the second car, which was larger. We chose the second one, put a deposit on it and picked it up the next day. Johnathon picked us up and brought us to the dealership to finish the transaction. We noticed a couple of dings on the car and that it was missing the second key fob. He made arrangements for us to get another fob at no charge and to fix the dings. So far we are very satisfied with the service and follow up. If you want a no pressure, positive outcome, seek out Johnathon. More

1st complimentary oil change he service was fast, Mike the person who waiting on me went over and above with his customer service. I got my 1st complimentary oil change and they he service was fast, Mike the person who waiting on me went over and above with his customer service. I got my 1st complimentary oil change and they also checked other things on my vehicle for free. The waiting room was great and I even got texted while in the waiting room that if I needed anything to send a text and they would accommodate me! More

excellent customer and mechanical service. Service was prompt. The weather hindered time-lines, but that's on God. I was kept up to date with deliveries and service schedules through text. I Service was prompt. The weather hindered time-lines, but that's on God. I was kept up to date with deliveries and service schedules through text. It was expensive, but I feel the workmanship was fine. More

Vehicle recalls and oil change Paul was very informative and helpful. Love the atmosphere Palmwn displays. Any time I have come here it has been like that. Very professional company Paul was very informative and helpful. Love the atmosphere Palmwn displays. Any time I have come here it has been like that. Very professional company. More

Christmas Surprise!!! I want to thank Giaco and Mike for helping to put together the big susprise. From the smooth transaction of paperwork to the delivery of the vehicle. I want to thank Giaco and Mike for helping to put together the big susprise. From the smooth transaction of paperwork to the delivery of the vehicle. This was the best experience we had in purchasing our new vehicle! The team at Palmen Motors are frist class. Thank you again. More

Great service , friendly helpful service writer. Nice people Palmen has great friendly people to help with everything from the buying process to service. Their service writers always take time to listen to conce Palmen has great friendly people to help with everything from the buying process to service. Their service writers always take time to listen to concerns and address them as needed. More