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Palmen Motors
Kenosha, WI
225 Reviews
Welcome to Palmen
Palmen is proud to serve our customers around the Kenosha area and worldwide as your certified dealer. At Palmen we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Palmen, your certified dealer, serving the Kenosha area.
Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Palmen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 50 service reviews
December 02, 2025
called first thing exactly 7am and asked when they could look at my 2025 ram with 2,000 miles for a check engine light for exhaust temp sensor and they told me drop it off an it would be fixed by end of day look at my 2025 ram with 2,000 miles for a check engine light for exhaust temp sensor and they told me drop it off an it would be fixed by end of day. Fast forward 330pm I show up after not recieving a single text or phone call from them just to find out it wasn’t fixed and told I now had to leave it with them for further data gathering and they had no rentals to offer me. No heads up, not a text or phone called, just a oh yea you can’t take it sorry. I did take it and ill find some where else that will fix it. More
by Brandonseibert
Employees Worked With
February 13, 2025
The have had my truck for a month. Parts keep getting delayed, then delayed again. Now part said it was delivered, but they don't have the part and not sure where it went. Reordered pa Parts keep getting delayed, then delayed again. Now part said it was delivered, but they don't have the part and not sure where it went. Reordered part. No new ETA for part. Meanwhile I am beating my van into the ground because I have to do all the driving because Palmen can't even offer a loaner when haveing someone's vehicle for a month in the middle of winter. No one ever has a straight answer and I think it is time we just pick the truck up and find a more competent dealership to take it to. More
by Amy
Employees Worked With
Mark
November 26, 2024
Bought my Durango in for oil change Tires and an alignment. Got the car home leaking antifreeze. Wasn't leaking when I BROUGHT IT IN. Took it back and need a new radiator. I was told not to go t alignment. Got the car home leaking antifreeze. Wasn't leaking when I BROUGHT IT IN. Took it back and need a new radiator. I was told not to go there because of the shady stuff they do. Well I learned my lesson. STAY CLEAR of them. Cost for a Radiator 1886.00 but they will give me a 10% off coupon. More
by lawsonr21
Employees Worked With
Amelia Smith
December 21, 2023
I have been waiting for six months for a repair on my 2023 jeep grand Cherokee called dealership and get same answer waiting for software update called corporate they opened case and resolution I have be 2023 jeep grand Cherokee called dealership and get same answer waiting for software update called corporate they opened case and resolution I have been a loyal jeep customer I guess that doesn't matter very unsatisfied with the situation would highly not recommend doing business with this company More
by Ftagliere
Employees Worked With
Frank Chiappetta
August 12, 2023
Scheduled a 4x4 service over a week in advance. Got an soil chance while I was here even though I wasn’t due. Come to find out they “don’t have any oil” and can do the diff or t case service. H Got an soil chance while I was here even though I wasn’t due. Come to find out they “don’t have any oil” and can do the diff or t case service. HOW DO YOU NOT HAVE BASIC VEHICLE MAINTENANCE SUPPLIES? More
by reflux.myopic00
Employees Worked With
Jamie Hardin
July 06, 2022
I have 2 dealers closer to me but I drive to Palmen for my service because of their honesty and quality service, Always Professional and quick. Got me on the road for vacation quick! Thanks Paul! my service because of their honesty and quality service, Always Professional and quick. Got me on the road for vacation quick! Thanks Paul! More
by knobbe.jay
Employees Worked With
Other Employees :
Frank Chiappetta, Giacomino "Giaco" Ruffolo, Paul Cochrane
February 23, 2022
Ryan provided the best customer service I have ever experienced. He talked to me thoroughly about the scope of the service I required, made me aware of a recall on my Jeep, and kept me aware of the pr experienced. He talked to me thoroughly about the scope of the service I required, made me aware of a recall on my Jeep, and kept me aware of the progress of the service being done throughout the day. I had asked him what the process would be should my Jeep breakdown when the service department wasn't open. He explained the process to me and when I arrived to pick up my Jeep he showed me where to find the envelopes and the slot in the door where it would need to be deposited. He also had someone pick up the recall parts in Racine in order for me to get everything completed in one day. Ryan explained my warranty on the battery and the other part that was repaired when I came to pick up my Jeep. I was so pleased with the outstanding service Ryan provided that I am now a lifelong customer of Palmen Motors. I consider Ryan a valuable asset of your team! Thank you, Laura More
by Laura
Employees Worked With
Ryan Williams
February 21, 2022
On a recent visit Paul followed up to keep me informed and the tech, Lee did a great job with the repair. Repairs completed faster than anticipated. They even procured backordered parts from another deale and the tech, Lee did a great job with the repair. Repairs completed faster than anticipated. They even procured backordered parts from another dealer to speed things up. More
by knobbe.jay
Employees Worked With
Other Employees :
Frank Chiappetta, Giacomino "Giaco" Ruffolo, Jose Ayala, Kevin Phillips, Paul Cochrane
November 14, 2021
Best reception and service people. Helped a stranded Best reception and service people. Helped a stranded traveler get home safe. I wish this was my regular dealer. Best reception and service people. Helped a stranded traveler get home safe. I wish this was my regular dealer. More
by Plipske
Employees Worked With
Nancy at reception, Joe Whitely
