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Palmetto 57 Nissan
Miami, FL
859 Reviews
Even online we are a full-service dealership. Looking for a price quote? We can do that. Need genuine Nissan parts? No problem. Need to make a service appointment? we can do that. Of course, we always love to put a face to a name, so check out our business hours and directions if you'd like to visit in person.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 3:00 PM
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Showing 859 reviews
March 26, 2014
Courtesy of sales Rep was very good but it seems that the Vehicle Maintenance Shop/Service neglected in a way the service request by the sales consultant of taking care of the indicators of the "Check Engine Vehicle Maintenance Shop/Service neglected in a way the service request by the sales consultant of taking care of the indicators of the "Check Engine Light" and "Air Bag Light Indicators" since the lights came back on before I arrived to my residence. They either neglected the task, simply ignored the Sales Consultant request, didn't took it seriously, don't care about the customer or don't know what they are doing. Is a disappointment and a shame, as important as a business is, so is the time and satisfaction of a customer. I hope to get the opportunity to retrieve all, and finalize with a better/positive experience because after all I did met good people in your facility. More
by Vale4
Employees Worked With
Jonathan Guarin
March 24, 2014
I HAVE VISITED SEVERAL DEALER IN THIS TOWN FOR A PERIOD OF 25 YEARS, AND I HAVE NEVER FELT SO COMFORTABLE LIKE I DID LAST SATURDAY WITH THE SERVICE PROVIDED BY FERNANDO SANZETENEA, I HOPE HE WILL BE THERE OF 25 YEARS, AND I HAVE NEVER FELT SO COMFORTABLE LIKE I DID LAST SATURDAY WITH THE SERVICE PROVIDED BY FERNANDO SANZETENEA, I HOPE HE WILL BE THERE NEXT I WILL COME AGAIN, THANK YOU VERY MUCH More
by pedro0323
Employees Worked With
Fernando Sanzetenea
March 17, 2014
I was very satisfied with dealer's personnel assistance and service. Sales Consultant was able to place me within the price range of the new car I was looking for. assistance and service. Sales Consultant was able to place me within the price range of the new car I was looking for. More
by mabcss
Employees Worked With
James Sanchez
July 21, 2013
STAY AWAY! Horrible service. Offered us a payment of $368 4.9 interest, signed on our part. When it came time to finalize paperwork, terms read $504 monthly payment and 8.8 interest! We asked about the paper 4.9 interest, signed on our part. When it came time to finalize paperwork, terms read $504 monthly payment and 8.8 interest! We asked about the paper we signed and it was "lost." Thankfully we made a last minute inspection of the car, because we found of all things MOLD in it. Managers we terrible, finance guys were rude. Trying to switch up the deals on us, READ YOUR PAPERWORK!! Stay away. Oh I forgot to mention, we got this treatment and we had two cars in the mix. More
by Perez0523
Employees Worked With
Manuel
July 11, 2013
This dealer is awful!! The sales person Alex was great, but finance people are awful. When we tried to qualify for car finance, they were going to submit papers to bank. Well, they said takes 1-2 ok, The but finance people are awful. When we tried to qualify for car finance, they were going to submit papers to bank. Well, they said takes 1-2 ok, The next day I tried calling finance to get feed back mailbox full never could speak to him. I showed up, says still waiting for bank, FINE. Day 2 came AGAIN, can't get any info on what is going on. We got so fed up with the BS, they could have just said to us off the bat "Can't help you guys"! We went to big dealership in Miami, and we were there for a few hours and they helped us till the end. We drove off with our new car with better options! This dealer don't have the sense of customer service !! More
by iemily
Employees Worked With
Alex Sales, Finance Winston
March 20, 2013
Wow! Not the same dealership I remember when it was Wow! Not the same dealership I remember when it was Esserman. New ownership must have changed things around. What a bunch of BS. Never again! Stay a Wow! Not the same dealership I remember when it was Esserman. New ownership must have changed things around. What a bunch of BS. Never again! Stay away! More
by Boat0808
Employees Worked With
Veronica
November 22, 2012
My initial contact with the dealership was through cars.com. I got a speedy response the next day and made an appointment with the salesperson. Mr. Davis was patient, attentive and friendly. Even w cars.com. I got a speedy response the next day and made an appointment with the salesperson. Mr. Davis was patient, attentive and friendly. Even when we had to come back the next day Mr. Davis was still as friendly as the day before. So far I have no complaints with my experience at esserman nissan. More
by clarisa121
September 22, 2012
Agustin is exceptional: I had the privilege to buy my 2013 VW Jetta with his help on September 9, 2012. The experience was perfect: if you are looking to buy a Nissan or a VW, rest assured that Agustin w 2013 VW Jetta with his help on September 9, 2012. The experience was perfect: if you are looking to buy a Nissan or a VW, rest assured that Agustin will do everything possible to make your experience just as perfect. Thank you, Esserman, for hiring the very best. Robert More
by rdim
September 17, 2012
It has been many years, since I have encountered such a good service advisor as Ozzy Dominguez. I usually avoid going back to the dealer for service because it has not been a good experiences for me, but h good service advisor as Ozzy Dominguez. I usually avoid going back to the dealer for service because it has not been a good experiences for me, but here at Esserman Nissan I am more than happy with the service I have received. My car's AC broke and it took a few days to get the part. Ozzy Dominguez kept in touch with me letting me know what was happening at all times. He also made sure I had a loaner car,so that I could still get around. Even when I go in for my regular scheduled service he is pleasant and goes out of his way to make sure that everything is perfect with my car. This young man is very professional and a hard worker. These days it is hard to find someone as dedicated and who provides such good customer service. Graciella Gonzalez More
by graceslick
Employees Worked With
Ozzy Dominguez
