Palmetto57 Nissan
Miami, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 3:00 PM
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Overall it was a good experience. So I rated accordingly. The customer service was great and so was the friendliness. I would definitely recommend this dealer to someone else, most likely one of my very clo The customer service was great and so was the friendliness. I would definitely recommend this dealer to someone else, most likely one of my very close friends. Hopefully all the promises that were made will be kept. More
Bruce was excellent. He has extraordinary customer service skills. He goes ubove and beyond to try and please the customer in every way possible. I would definitely recommend him and I was also please service skills. He goes ubove and beyond to try and please the customer in every way possible. I would definitely recommend him and I was also pleased with the fact that everything that he told me was also true. More
I am very happy with my new car that Jerome Foster recommend for safety!!! He was very concern about my infant well being!!! Wilbert was pleasant even if I had a million questions to ask. He answered recommend for safety!!! He was very concern about my infant well being!!! Wilbert was pleasant even if I had a million questions to ask. He answered all of question's with a smile. Thank you guys.... A job well done. More
Very good and friendly sales dept., excellent service dept., many vehicles to choose from. Mr Matias was extremely helpful with all our questions and he really went the extra mile. The finance dept. did dept., many vehicles to choose from. Mr Matias was extremely helpful with all our questions and he really went the extra mile. The finance dept. did the paperwork very fast and gave us many options to purchase or lease the vehicle. Overall very good experience. I will tell my family and friends. More
We had a pleasant purchase experience with this dealer because we were welcomed by Jerome from the begining who was very professional and friendly. They were also very helpfull with the financing options. because we were welcomed by Jerome from the begining who was very professional and friendly. They were also very helpfull with the financing options. Even though the process took longer than expected he stayed with us until the very end and made sure all our expectations were met. We would recommend this dealer and sales person and buy again from them. More
I've been looking for a new 370z for over a year and a half and i've not been able to find the right one for the price i wanted. Then i came to this dealership and i found the perfect one, and thanks to J half and i've not been able to find the right one for the price i wanted. Then i came to this dealership and i found the perfect one, and thanks to Jerome and the sales staff i was able to buy the car i've always wanted. More
I highly recommend Esserman Nissan for you next car purchase. The shopping experience was very pleasant from beginning to end. Unfortunately I can’t say that I ever had a positive experience in a deale purchase. The shopping experience was very pleasant from beginning to end. Unfortunately I can’t say that I ever had a positive experience in a dealership this far and I was prepared to deal again with pushy, annoying and deceptive salespersons (no offense please). Not the case here. To my surprise, everyone was very professional, respectful, and straightforward. The OTD price I paid was exactly what was quoted over the phone. No surprises and no hidden fees when I got there. Even the feared “F&I room” was not what I expected; the finance officer Mitra Rampersad simply walked me through the paperwork without pushing me to buy all those optional products I didn't really want. If you want to purchase a car from the comfort of your couch I recommend you to contact the internet coordinator Angela Agudelo or if you go the traditional way, do ask for Bianca Duhaney when you get there, she is a very serious and pleasant sales consultant. At some point the sales manager Pedro Radio may show up. No need put your guard up; he will be good to you... More
I've been to many other car dealers in the past and have bought and leased several cars in a period of around 12 years. I was really amazed of how good and comfortable I felt when I visited Esserman Nissan bought and leased several cars in a period of around 12 years. I was really amazed of how good and comfortable I felt when I visited Esserman Nissan last Saturday. From the very beginning my salesperson (Agustin Davis) was the best, with no pressure and full of honesty and willingness he did the demo of the cars my wife and I were interested in. Our credit is less than perfect and we let him know that in advance. Usually I had seen other salesmen losing interest in you immediately after you tell them about problems in your credit. On the contrary, Agustin dedicated even more of his time to us to explain all the options and did not lose focus or energy in his efforts to understand what car we wanted and what were our car needs...all without even asking for our Social Security Number and without any pressure to go and run our credit. Agustin really performed like a professional trying to fulfill our needs first without even worrying about anything else. Of course we wanted the car so we started working with the finance staff and they were equally professionals. Mr. Simon Robles (Finance Director) spoke to us and explained to us the options based on our credit. He focused on us and instead of pushing us to sign and leave, he wanted to make sure that we were comfortable with the monthly payment we classified. He explained to us where that payment was coming from and helped us in every possible way he could. Both, Agustin Davis and Simon Robles provided outstanding service and attention. Since I love Nissan cars (I have two now and had a Murano 3 years ago) I can honestly say that after finding a car dealer like Esserman Nissan and staff like Agustin and Simon, it will be really difficult for me to go somewhere else ever. I would recommend this dealer 1000%. More
Awesome team! will definetely buy again from them.. The sales rep Mike Robinson was extremely friendly and went out of his way to get me the best deal possible. The general manager Chris Assmar is only abo sales rep Mike Robinson was extremely friendly and went out of his way to get me the best deal possible. The general manager Chris Assmar is only about satisfying the customer and thats exactly what he did. More
We love Tamika. She is the definition of Customer Service. We visited the Esserman Service Department for the first time in April 2010 and Tamika was there to greet us with a smile and checked us ri Service. We visited the Esserman Service Department for the first time in April 2010 and Tamika was there to greet us with a smile and checked us right in for our oil changes. This past Saturday, September 18th we were back for another oil change. We had only been there once before but Tamika remembered exactly who we were which was so impressive. Once again she provided us with friendly customer service. I feel like I have a friend in the Service Department that I can call anytime to schedule an appointment or ask a question and Tamika is my friend! Don't ever let her go! More




