
Palmetto57 Volkswagen
Miami Gardens, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 3:00 PM
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 AM
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Everyone at this dealership I dealt with were incredibly nice, informative and friendly. Ramon Fernandez the salesman was the kind of person that went the extra mile, he was very professional and his body l nice, informative and friendly. Ramon Fernandez the salesman was the kind of person that went the extra mile, he was very professional and his body language is of a very acertive person. Glenn did the job of manager super. He handled himself very professional as well. Maria Fitzpatrick was a trip, a real person and down to earth but incredibly nice. I would defenitely recommend this dealer to all I know that is interested in a VW. More
Friendly staff from the moment you walk into the dealer; making the vehicle leasing experience definitely less stressful than it would usually be. Sales representative had great vehicle knowledge and took t making the vehicle leasing experience definitely less stressful than it would usually be. Sales representative had great vehicle knowledge and took the time to provide vehicle overview, including setting up bluetooth from my phone. Great experience overall; hence, why this is the sencond vehicle I lease from this dealership. More
I was very impressed with the customer service I received today. Martin was friendly, thoughful, honest and hepful sales person. He showed that that he cares about his customers. What I thought it was going today. Martin was friendly, thoughful, honest and hepful sales person. He showed that that he cares about his customers. What I thought it was going to be another painful bad experience it turned out to be the most smooth and easy transaction deal ever. You guys are the best!!! More
Excellent service and sales experience. This was my first car purchase, and it could not have gone smoother. Martin and the rest of the staff were quick to answer all of my questions and remedy any issues. car purchase, and it could not have gone smoother. Martin and the rest of the staff were quick to answer all of my questions and remedy any issues. Will definitely be a repeat customer, and will forward everyone I know their way. More
Overall, my experience with VW was great. I went in just to look and never thought I was gonna leave with my brand new car! ONE day is all it took .. It's amazing! I know at other dealers they usually take to look and never thought I was gonna leave with my brand new car! ONE day is all it took .. It's amazing! I know at other dealers they usually take at least 3 days to process everything and be able to take the car with you, this is why I am so satisfied with VW. They have friendly and experienced sales representatives which make you feel at home. Im glad I made the right decision.. Keep up the good work VW!! =) More
I got great service and they made everything possible to keep the price within the price range I had. I told them exactly what I wanted and they made sure I had my car without problems and in a short time. keep the price within the price range I had. I told them exactly what I wanted and they made sure I had my car without problems and in a short time. The post-sale service has been excellent. It has been a great experience to purchase my car in this dealership; I'd recommend this dealership to everyone. More
I was very happy with the interaction that took place between the salesman and myself. He made the car buying process very relaxing and comforting. Me and my family are very happy with my new Routan. between the salesman and myself. He made the car buying process very relaxing and comforting. Me and my family are very happy with my new Routan. I would definitely reccomend your dealer and Martin for any car buyer. Thank you. More
The dealer was a good experience and the price was ok. The dealer was a good experience and the price was ok. What made the deal however was the sales staff. I would like to see a tv in the loung area an The dealer was a good experience and the price was ok. What made the deal however was the sales staff. I would like to see a tv in the loung area and a better coffie machine. My sales man was martine and he was a very pleasurable to deal with.I would bye from them again but would like advertised interest rate. More
Although sometimes I had very long wait times, overall I would rate this a very good experience. I found the car I wanted and the staff took care of me like family, including going to bat for me when I had would rate this a very good experience. I found the car I wanted and the staff took care of me like family, including going to bat for me when I had less than perfect credit. The salesman and financial people really did a great job in getting me into a car that makes me the envy of my family and friends! I love my car and would absolutely send family and friends to Esserman and to Martin for a new car. More
Working with Martin and the rest of the Esserman VW staff was a very pleasurable and easy experience which is definitely not commonplace with most other dealerships. Everyone was very responsive and everyon was a very pleasurable and easy experience which is definitely not commonplace with most other dealerships. Everyone was very responsive and everyone did exactly what they said they were going to do when they were going to do it. Best of all, finalizing the deal with Martin was a breeze. Martin takes a no nonsense yet friendly straight forward approach. He does not hide behind a computer screen and he does not disappear behind closed doors. After leasing many cars before and having to fight with sales agents, financing personnel, and sales management, this was certainly a breath of fresh air dealing with the Esserman staff. I highly recommend Esserman VW and certainly recommend Martin! More