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Panama City Toyota
Panama City, FL
2,728 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,727 reviews
May 05, 2024
Still a super operation and everyone did their best to insure that everything worked out well; especially Amber! insure that everything worked out well; especially Amber! More
by fuegochief
Verified CustomerEmployees Worked With
Helpful May 04, 2024
Good experience. I liked Mark our salesperson. Overall good. Only setback was we wanted better financing terms. We wanted them to look at more options, but they were I liked Mark our salesperson. Overall good. Only setback was we wanted better financing terms. We wanted them to look at more options, but they were pushing hard for us to finance through Toyota. We bought the truck anyways and will refinance with our bank. We specifically asked for them to check into financing from two banks that we bank with and they didn't do it at all. We were unhappy with the rate Toyota gave us. Other than that, everything was good. More
by TIMINFLORIDA
May 04, 2024
Great Job! Very painless process! Out of there in only a couple of hours compared to other dealers that take the whole day Very painless process! Out of there in only a couple of hours compared to other dealers that take the whole day More
by mhaalandroth
May 04, 2024
Had no issues and enjoyed a bottle of water while waiting. also enjoyed looking at the antique vehicles while waiting for oil change. waiting. also enjoyed looking at the antique vehicles while waiting for oil change. More
by SMJSDAS
Employees Worked With
May 03, 2024
Again John came through for us. He spent extra time us well after the sale and we thank again. Great job!! He spent extra time us well after the sale and we thank again. Great job!! More
by rusnakwl
Employees Worked With
May 03, 2024
Clean, helpful, they communicate was good. Few years ago you used to get a quick car wash and vacuum this is a lost art of customer service. When you pay the price as a customer these little e Few years ago you used to get a quick car wash and vacuum this is a lost art of customer service. When you pay the price as a customer these little extras go a long way. More
by tsmithor33
Employees Worked With
May 03, 2024
I brought my car in Monday because of a warning light and Joe Overby said it was due to a bypass value for the coolant and they had to order the part and would install it Wednesday and it would require 3 hou Joe Overby said it was due to a bypass value for the coolant and they had to order the part and would install it Wednesday and it would require 3 hours I brought the car back Wednesday and they installed the new value within 3 hours and it is working perfectly More
by GSAMMELMAN
Employees Worked With
May 03, 2024
This dealer was great to work with. And you guys have a beautiful showroom. thank you for the courteous service! And you guys have a beautiful showroom. thank you for the courteous service! More
by alandnyc5
Employees Worked With
May 03, 2024
Beautiful vehicles, excellent service, friendly employees. Weston was friendly, efficient, and helpful. I bought an SUV! employees. Weston was friendly, efficient, and helpful. I bought an SUV! More
by cphilcox7
May 03, 2024
Very patient supportive and NOT pushy salesman Ben was amazing and great quality vehicle satisfied customer amazing and great quality vehicle satisfied customer More
by lbsohare
