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Panama City Toyota

Panama City, FL

4.7
2,972 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,972 reviews

May 25, 2025

Very efficient. Fairly long line of cars early but they had a team out immediately upon opening taking care of customers and I was on my way in a few minutes. They c More

by stevelominac
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Corey Butler
May 16, 2025

Scheduled maintenance visit for warranty, scheduling was a breeze, visit went quickly. This place runs like a fine tuned clock. Very profesional and very friendly.. More

by Stopalready
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Carlisle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Corliss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kody Clemmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Best service experience ever. Great communication, work, and timeliness. Had a hitch, wiring, and bumper cover installed. Beautiful dealership, great people. More

by Jim D
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Troy Ambrose, Roland Worrel
May 10, 2025

Whenever I visit this location, the staff members are always helpful. Thank you Thomas for assisting everytime I visit! I really appreciate it! More

by al_wf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Thomas Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Sage Mount was a great salesman, honest straightforward, awesome Guy. The Finance Manager Mr. Teague duped me into purchasing over $5000 in extended warranties. Tried to contact him to cancel the warranties More

by Jlong721
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sage Mount, Mr Teague (Manager)
May 02, 2025

Very dependable. Always on time. Excellent service You make coming in for a service appointment enjoyable. More

by reggie
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joseph Overby
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Had an appointment for 11 am, brought truck in an hour to an hour and a half early. When appointment was made it was made clear we needed the vehicle back by 2. The truck was not ready until 4 so we had to More

by Jennie
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
The service manager was nice but it was the point of a service literally taking over 8 hours
April 23, 2025

Brought my vehicle for routine maintenance and was told I needed some extra things replaced. I agreed to them because they were covered under warranty but then was told I did not have the extended warranty. More

by Jan Nelson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Patric Tansey
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

The service department is outstanding! ! The service representatives are always very nice and helpful and professional. The service technicians seem to work quickly to and very well. Th More

by Joel S
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
I’m sorry, I am terrible with names.
April 12, 2025

My service man was good, the greeter was not asking for 5 stars lowered it to 3. More

by Flctightend88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patric Tansey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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