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Panama City Toyota

Panama City, FL

4.7
2,992 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like. Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live. Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling. An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals. In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs. We sincerely hope you desire to become and continue to be part of our extended family.
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959 West 15th Street

Panama City, FL

32401

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Showing 2,992 reviews

July 26, 2023

I have to go in without an appointment. They get me in and out without a long wait and are very kind and understanding. Great job. More

by JOHNKNOPES
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Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Courtesy friendly and ready before time specified. They let you know what other services your car need to be kept up and running. More

by Charmstew60
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Employees Worked With
Patric Tansey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Courteous, professional, and transparent. Convenient shuttle service. Comfortable waiting area with complimentary coffee and water. More

by skim7urbana
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Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

I do not like to write reviews and fifteen word reviews are quite annoying thanks More

by wpbruner
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Yes
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Matt Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

Mr. Salazar I am sure is a very fine gentleman he should be just a little more friendly!! More

by TUTUBENNI
Recommend Dealer
Yes
Employees Worked With
Alex Salazar
July 25, 2023

Found the exact car that we wanted in less than a week. Wow. Great way to do business. More

by VICKYRARMBRUSTER
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Josey Nixon
July 25, 2023

Panama City Toyota was wonderful to work with! They went above and beyond to get me into a new car. The customer service is excellent! More

by jlsladybug
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Dale and Blake
July 24, 2023

A quick response for an appointment to locate a squeak in the front end of my 4-Runner. A minor adjustment to the hood latch eliminated the squeak. Handled in quick professional manner. More

by Jasper
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Trey Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Very pleased with the vehicle and service we received from Panama City Toyota. Ben was excellent in telling us all the information we needed to make a good decision of our new car. Everyone there was cou More

by h2onoles
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Yes
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Ben, Roland, Veronica
July 24, 2023

Happy with the end product. I can only say that I would have called me if the estimated completion time was off by 1 1/2 hrs. Rather than me having to phone in for the status. D More

by Bruce Butler
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Yes
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Roland in Accessories
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