Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Panama City Toyota
Panama City, FL
2,987 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,987 reviews
July 02, 2023
I have bought many vehicles from this dealer. It has always been a good experience. It has always been a good experience. More
by OXENTENKO
Verified CustomerEmployees Worked With
July 02, 2023
Always friendly, great service. Takes a while to get in for an appointment. Great waiting area. Takes a while to get in for an appointment. Great waiting area. More
by skgavin94
Employees Worked With
July 02, 2023
Thomas does awesome with communication, and overall good experience every single time! Give him a bonus or raise! experience every single time! Give him a bonus or raise! More
by Jade
Employees Worked With
July 02, 2023
I love Toyotas; this is my third one. Everyone is helpful and I really like the environment when I’m waiting on my car maintenance. Everyone is helpful and I really like the environment when I’m waiting on my car maintenance. More
by paulawells249
Employees Worked With
Nathan, Alex Salazar
July 02, 2023
High pressure sales, not honestly diagnosing the issue. Recommend plugs and wires but issue was sensor Recommend plugs and wires but issue was sensor More
by showmeurbytes
Employees Worked With
July 02, 2023
Very easy to deal with. We wanted to be quick, knew the car we wanted and Panama City Toyota was able to get us out the door very quickly! We wanted to be quick, knew the car we wanted and Panama City Toyota was able to get us out the door very quickly! More
by DANFLANAGAN86
Employees Worked With
July 02, 2023
I am very satisfied of the Toyota service department. They are always friendly and very knowledgeable techs. They performed in very pleasant manner with speedy service. Thank you guys!!!!! They are always friendly and very knowledgeable techs. They performed in very pleasant manner with speedy service. Thank you guys!!!!! More
by PARKRW
Employees Worked With
Corey Butler
July 02, 2023
more than once, more than twice, have i been insulted and treated poorly by the service guys. i’m taking my business elsewhere. treated poorly by the service guys. i’m taking my business elsewhere. More
by Adam
