Panama City Toyota

Josey and Troy were phenomenal and seemed very genuine to me. I was hesitant to buy new and be taken advantage of as a young female due to my ignorance, especially since I had bad experiences at the dealersh me. I was hesitant to buy new and be taken advantage of as a young female due to my ignorance, especially since I had bad experiences at the dealership before with other salesmen. Thankfully, Josey was very patient with me in answering all of my questions and helping me with everything I needed. Troy was doing his best to get me a good deal and walk me through the entire financing process. I hope to maintain a lasting relationship with this dealership thanks to these two. More

Once I had Mark Barton assigned to my deal, the experience was very professional. My prior salesperson was not satisfactory. experience was very professional. My prior salesperson was not satisfactory. More

Dropped vehicle off day prior for a 7:30am appointment. Went over what was needed to be done, which included a fix on the sunroof gasket and a full detail. The gasket keeps randomly popping out of place, Went over what was needed to be done, which included a fix on the sunroof gasket and a full detail. The gasket keeps randomly popping out of place, was told all you could do was make sure it wasn't leaking. It's annoying to say the least that we have to keep resetting it and that's all that can be done. As far as getting a detail done, was told when I received the call to pick up the vehicle that a detail was no longer an option as they simply did not have time. Truck was going in for a 25k service and as none of this is a huge deal, but it's incredibly frustrating. Our schedules have to be adjusted to make these appointments, and rides secured. It would be nice to get everything done, as simple oil change can be done anywhere and will only take 30mins out of my day. Will continue to use the dealership but hoping for better communication and results in the future. More

Great customer service! Good prices! Great facilities! Caring employees! Trust worthy! Great trade in values! Will return ! Good prices! Great facilities! Caring employees! Trust worthy! Great trade in values! Will return ! More

Easy-to-use online scheduling. Quick service while waiting for car. Friendly service. Explains everything. Quick service while waiting for car. Friendly service. Explains everything. More

I liked doing most of the haggling via email. Then we didn't waste a lot of time just sitting in the dealership. Then we didn't waste a lot of time just sitting in the dealership. More

They always take care of me with the utmost consideration every time I have a scheduled need. every time I have a scheduled need. More

Took a week to get a service appointment for an oil change. When I arrived at my appointment time there were nine vehicles ahead of me, and an Employee did not check me in until 15 minutes after I arr change. When I arrived at my appointment time there were nine vehicles ahead of me, and an Employee did not check me in until 15 minutes after I arrived. After thirty minutes my vehicle was still behind the other vehicles. I checked with service adviser who stated it would "be awhile" before they even got to it. The one other time I took my new vehicle in for an oil change it took two hours, so this is not an isolated incident. They offer free service for first 20,000 milesbut you will probably never have time to use it. More

By far the best service department I've ever had the pleasure of working with. Patrick Tansey was on top of it from scheduling all the way through completion each time. Even when the service departmen pleasure of working with. Patrick Tansey was on top of it from scheduling all the way through completion each time. Even when the service department is behind schedule as a whole, their protocols for setting priorities and finishing the task definitely stands out as one of the best. Patrick's attention to detail and considerations in looking forward have always been a benefit to me. The last 3 years as a lease owner, I could not be happier. N. Duty, PCB, FL More