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Panama City Toyota
Panama City, FL
2,968 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,968 reviews
December 02, 2017
Service very friendly and helpful staff, explains everything and me being a female i appreciate it not knowing alot about vehicles, i trust them very much very friendly and helpful staff, explains everything and me being a female i appreciate it not knowing alot about vehicles, i trust them very much More
by Becky
Employees Worked With
Christopher Rhines
November 29, 2017
Ok due to circumstances Ok Service for tire rotation but wish they had told us the spare was a identical tire as one that was bad and not a temporary spare. Maybe they didn’ Ok Service for tire rotation but wish they had told us the spare was a identical tire as one that was bad and not a temporary spare. Maybe they didn’t know because we were surprised that it hAd the same identical tire as one that came off. Otherwise everything was good. would just been nice to knew that More
by Diana
Employees Worked With
Sorry but I forgot his name it should show on our paperwork
November 26, 2017
My best purchase and experience yet Out of Seven lifetime car purchases. Toyota of Panama City provided the smoothest and most hassle-free car buying experience my wife and I have ever Out of Seven lifetime car purchases. Toyota of Panama City provided the smoothest and most hassle-free car buying experience my wife and I have ever had. I got the exact car, model, color, and features I was looking for. Plus at a price far lower than any other available on the internet or through USAA, TrueCar, etc. More
by Brickhouse
Employees Worked With
John Gause
November 23, 2017
👍🏻👍🏻👍🏻 Great new car buying experience made possible by a great staff. If future service and dealership dealings mirror our purchase experience,PCT has our Great new car buying experience made possible by a great staff. If future service and dealership dealings mirror our purchase experience,PCT has our business for life. More
by MAX
Employees Worked With
Mike Corliss
November 20, 2017
Just perfect Many dealers can give customers a great customer service experience under perfect conditions. Few can make you not even notice theiy are operating out Many dealers can give customers a great customer service experience under perfect conditions. Few can make you not even notice theiy are operating out of portables until a shiny new showroom is finished. Panama City Toyota had a siper nice, knowlegable customer service agent, Joseph, who offered a plan to get my service quicker, took the time to escort me to a luxurious veranda waiting lounge with comfy seating, and had my car back to me in much less than normal time. A really good experience all the way! More
by Westhacen Woman
Employees Worked With
Joseph
November 20, 2017
Car Buying Experience It was the best car buying experience. The customer service was wonderful and staff very friendly. I would go back to buy another car in the future. It was the best car buying experience. The customer service was wonderful and staff very friendly. I would go back to buy another car in the future. More
by Brett Coatney
Employees Worked With
Daniel Price
November 18, 2017
Ken Julian Once again, Ken was absolutely wonderful. Always very helpful and patient.Thank you for time and coming through for us. Also, thank you to George Quin Once again, Ken was absolutely wonderful. Always very helpful and patient.Thank you for time and coming through for us. Also, thank you to George Quina for your help and kindness. God Bless! More
by TTeresa Chase
Employees Worked With
Ken Julian and George Quina
November 18, 2017
Good service all around Anthony is very friendly, helpful, and patient to explain things. Always glad to deal with him. I tell all my Toyota friends to see Anthony. He is cer Anthony is very friendly, helpful, and patient to explain things. Always glad to deal with him. I tell all my Toyota friends to see Anthony. He is certainly "customer-centered". More
by tater
Employees Worked With
Couple others that I didn't catch their names.
November 15, 2017
Daniel Cook is the best I’ve shopped at another local lot. This lot out shined the other lot times 100. My salesman (Daniel Cook) made my experience of buying a car so easy. I’ve shopped at another local lot. This lot out shined the other lot times 100. My salesman (Daniel Cook) made my experience of buying a car so easy. I told him what I wanted and he didn’t stop until i found the car that I wanted. My family and I are satisfied with our purchase. More
by TyeshaH
Employees Worked With
Daniel Cook
November 12, 2017
Got my car!!! Excellent service. Thanks Adam for everything..very professional and helpful..walked away with the car I really wanted .I will recommend this place to Excellent service. Thanks Adam for everything..very professional and helpful..walked away with the car I really wanted .I will recommend this place to all my friends More
by Just me
Employees Worked With
Adam jenkins
