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Panama City Toyota
Panama City, FL
2,968 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,968 reviews
November 11, 2017
Great experience John Scola was great to deal with, although I didn't have to "deal" because everything was so easy and no-pressure. Would definitely buy another car f John Scola was great to deal with, although I didn't have to "deal" because everything was so easy and no-pressure. Would definitely buy another car from him, and will whenever I need another car. More
by ToyotaBuyer2017
Employees Worked With
John Scola
November 01, 2017
Awful Customer Service About the worst dealership I've ever used. These folks are just as dishonest as they come. If you want a good deal, look somewhere else. About the worst dealership I've ever used. These folks are just as dishonest as they come. If you want a good deal, look somewhere else. More
by WesRamey
Employees Worked With
Randy
November 01, 2017
Headache Free Alleia made everything super easy and smooth for me! She was awesome to work with. Garrett was also very helpful in teaching me about the new-fangled Alleia made everything super easy and smooth for me! She was awesome to work with. Garrett was also very helpful in teaching me about the new-fangled technology stuff in my new car as my old car, a 2002, didn't have any of that. More
by mitka1
Employees Worked With
Alleia McKibben, Garrett Barker
October 30, 2017
Very fast service, extremely helpful and patient crew I brought my car in for a regular check up (oil change & rotate), turns out I needed a new tire. The gentleman helping me (Patrick) was very helpful, I brought my car in for a regular check up (oil change & rotate), turns out I needed a new tire. The gentleman helping me (Patrick) was very helpful, and kept me informed of what was going on and why I needed the new tire. Overall very happy with the service, thanks guys! More
by Treymiller96
Employees Worked With
Patrick
October 30, 2017
Outstanding customer service Friendly customer service reps! My rep was awesome, I was only there for an hour for a oil change, rotation and vehicle inspection! They found a nail Friendly customer service reps! My rep was awesome, I was only there for an hour for a oil change, rotation and vehicle inspection! They found a nail in a tire, ordered one and called the next day to have it repaired! More
by Avalon 07
Employees Worked With
Chad Millner
October 28, 2017
John Scola is an awesome salesman that is very knowledgeable on the Toyota products. What I liked most about John is that he is not a high pressured salesman a is an awesome salesman that is very knowledgeable on the Toyota products. What I liked most about John is that he is not a high pressured salesman and took his time to answer my questions and show me the different products Toyota had to offer. I would highly recommend John Scola for your next vehicle purchase. More
by Rene
Employees Worked With
John Scola
October 28, 2017
Awesome team at Panama City Toyota BIG SHOUT OUT to John Scola for helping pick out a new Tundra. He is so easy to deal with doesn't rush you on your decision. The way you treat your cu BIG SHOUT OUT to John Scola for helping pick out a new Tundra. He is so easy to deal with doesn't rush you on your decision. The way you treat your customers is the key to success kudos to Panama City Toyota for hiring the right guy! And don't let me forget Ramsey Parnell for his part of the process as well. Very professional with lots of knowledge. These guys know what team work ethic is and worked together to make the process smooth and to make sure we left happy! More
by Mzzjtamos
Employees Worked With
John Scola and Ramsey Parnell
October 19, 2017
Boo, service department Bought 4 new tires -told that it needed serpentine belt. Told them to replace it- looked at old belt -did not need to be replaced Bought 4 new tires -told that it needed serpentine belt. Told them to replace it- looked at old belt -did not need to be replaced More
by Vicki57
Employees Worked With
Chad millner
October 19, 2017
Ripped Off Traded title for title was told it was a equal trade. IT WAS ANYTHING BUT EQUAL. Very disappointed. Between the 20k cash we oringally paid for the fir Traded title for title was told it was a equal trade. IT WAS ANYTHING BUT EQUAL. Very disappointed. Between the 20k cash we oringally paid for the first vehicle, the vehicle my parents purchased and the 2nd referral we gave who paid 21k cash our sales rep claimed she made nothing. LAUGHABLE TO SAY THE LEAST. More
by sally121984
Employees Worked With
Alleiah mckibbens
October 18, 2017
Nice and helpful Mike C was very patient and helpful through. I love my new 2018 Camry. Best experience ever Now with safety sense I can stay straight on the road Mike C was very patient and helpful through. I love my new 2018 Camry. Best experience ever Now with safety sense I can stay straight on the road More
by Rose07
Employees Worked With
Mike corliss
