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Panama City Toyota
Panama City, FL
2,968 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,968 reviews
August 12, 2017
Great customer service I was treated great. This dealership gives great service I got my car washed and vacuumed . They provided lunch while I waited I was surprised I was treated great. This dealership gives great service I got my car washed and vacuumed . They provided lunch while I waited I was surprised More
by Prissy
Employees Worked With
Not sure name
August 08, 2017
Outstanding customer care!!! From the time we walked in the front door and met Alleia, through the test drive, and all the way out the door with Jacob I could not have been more p From the time we walked in the front door and met Alleia, through the test drive, and all the way out the door with Jacob I could not have been more pleased! Alleia took the time to answer all questions we had and was patient and understanding of our concerns. You could tell that she genuinely cared about us turning a new car purchase into a personal experience!!!! Thank you Alleia, Jacob, and the entire team at Toyota of Panama City!!! More
by Jeremiah Harris
Employees Worked With
Alleia
August 06, 2017
Awesome experience Bought my 4th car from John Nicholson. Always a pleasure. All the staff and management are amazing. Definitely not my last purchase! Keep up the grea Bought my 4th car from John Nicholson. Always a pleasure. All the staff and management are amazing. Definitely not my last purchase! Keep up the great work and good luck with the remodeling. More
by Jessica Rogers
Employees Worked With
John Nicholson, Ramsey Parnell, Jacob Mankoff
August 05, 2017
Relationships are better here Just bought a 2017 Toyota Yaris iA today. Daniel Price was my salesman and he was the best salesman I have seen and met by far. He was very personab Just bought a 2017 Toyota Yaris iA today. Daniel Price was my salesman and he was the best salesman I have seen and met by far. He was very personable, courteous and helpful. I have always enjoyed coming to Panama City Toyota because of the people. Daniel definitely made my experience worth while and knowing I will always return to Panama City Toyota. Thank you Daniel Price. Candice More
by Candice9847
Employees Worked With
Daniel Price
August 05, 2017
Excellent customer service We didn't have an appointment as we had unexpected problems with our battery. Joseph Overby replaced the battery in a timely, courteous manner, and We didn't have an appointment as we had unexpected problems with our battery. Joseph Overby replaced the battery in a timely, courteous manner, and we appreciate the efficiency of the very organized service department. More
by james#1
Employees Worked With
Joseph Overby
August 04, 2017
Very satisfied customer David Herndon was my salesman and I couldn't have asked for a more informative and patient guy to deal with. He went over all of the details of my To David Herndon was my salesman and I couldn't have asked for a more informative and patient guy to deal with. He went over all of the details of my Toyota with me and made sure I was comfortable with everything. More
by Sebastian
Employees Worked With
David Herndon
July 29, 2017
Great service department Very impressed with the customer service. They work hard to make you have a great experience with servicing you vehicle. This is now my regular servi Very impressed with the customer service. They work hard to make you have a great experience with servicing you vehicle. This is now my regular service department. More
by CLS
Employees Worked With
Check in and out staff they introduced themselves but I do t remember their names.
July 27, 2017
Service Department The best service department in town!! We have continued to purchase vehicles at Toyota in Panama City because of their service, friendliness, and pro The best service department in town!! We have continued to purchase vehicles at Toyota in Panama City because of their service, friendliness, and professionalism. We have been customers the last 7 years because of those attributes. Thank you! More
by skgoulding
Employees Worked With
John Nichols and others
July 20, 2017
Great customer service We came in for our first 5 thousand mile tire rotation on our 2017 RAV4. Your service department is right on. Been doing business with Panama C We came in for our first 5 thousand mile tire rotation on our 2017 RAV4. Your service department is right on. Been doing business with Panama City Toyato for several years now. It's our 4th. Toyato. Tom Cash has taken care of us over the years. He really works hard to satisfy all customers. Sincerely, Patricia Libby More
by Patricia Libby
Employees Worked With
Tom Cash
July 19, 2017
Thankful for awesome services from John Nicholson. He took us to the 2016 Honda Pilot that we found on the internet. He was talking about the car as he was driving very knowledgeable, he ask if one o He took us to the 2016 Honda Pilot that we found on the internet. He was talking about the car as he was driving very knowledgeable, he ask if one of us would like to drive, well I did and "I love it". Awesome 1st time ever at Panama City Toyota. All of the salesman I saw was friendly, they smile and would ask is someone helping you. Thank John Nicholson. More
by CARTER
Employees Worked With
Mr. John Nicholson
