Panama City Toyota

Great Service!!!!! Again, Toyota Panama City has helped us find a vehicle. We arrived at 11:30 and were out the door by 2:30 with a brand new car! We love this place bec Again, Toyota Panama City has helped us find a vehicle. We arrived at 11:30 and were out the door by 2:30 with a brand new car! We love this place because of the service and family environment they create. We have been customers for over 6 years and have not considered going anywhere else because of the service and quality vehicles we have received! Special thanks to John Nichols ! He is the best! More

Unordinary Excellence When you buy a new auto along with a maintenance contract you expect to be treated just a little special, right? I had just had my car serviced but so When you buy a new auto along with a maintenance contract you expect to be treated just a little special, right? I had just had my car serviced but something popped up that concerned me. I have always been treated very well by the courteous people at Panama City Toyota. The problem was a unusual jolting noise in the right front wheel. To make a long story short … the young man at “Receiving” went to work on finding out what the problem was. EXCELLENCE! They found it to be something that the care had a “Recall” on it but I had not been notified. I had no appointment but they felt that it should be fixed before I drove the car again … asked me if I would be willing to wait and they would work me in. EXCELLENCE! Sure, I’m retired and love to watch people. It just happened to be noontime and when I walked into the waiting area, they had a spread of “Firehouse” sandwiches, pickles, soda, coffee etc. How many places do you see this kind of treatment for customers? Certainly not necessary nor expected but there it was … saying, “We are glad you are here, make yourself comfortable and we will have your car ready as soon as possible!” EXCELLENCE! My auto was just out of Maintenance Warranty by a little more that a month and I had not been notified of the recall. The young man who took care of me went to work on that issue and promptly returned with good news. Since I had not received notification ... they honored the warranty and serviced the defective part (in the steering). EXCELLENCE! When people treat you as you would choose to be treated ... those are the kind of people who you want to tell others about, their courtesy, and quality service. I thank the young man who took my problem to his manager and the management who evidently also believes in the old saying, "Do unto other as you would have them do unto you!" Thanks Gentlemen - all who had a part in making my day special because I had the privilege of dealing with some very special people! EXCELLENCE! More

Used Car No-purchase The worst car buying experience after buying 10+ cars in the last 20 years. Went to purchase a car from Ga had the price agreed, the trade agreed, th The worst car buying experience after buying 10+ cars in the last 20 years. Went to purchase a car from Ga had the price agreed, the trade agreed, the deposit paid and then the dealer found another local buyer and decided to sell the car to them 2 days later. Told us we could buy it if it fell through. No codes of conduct or ethics. Worked with sales person Mike and his manager Shawn. Clearly bird in the hand type of sales persons and with customer care. More

Best experience ever John Nicholson and Jacob Mankoff are very very professional and did an outstanding job....Thank you both and I would highly recommend the dealership t John Nicholson and Jacob Mankoff are very very professional and did an outstanding job....Thank you both and I would highly recommend the dealership to everyone. More

Awesome! No problems and Great Job! I took my car in for new tires and front end brake pads. My service representative called me and told me it would be a good idea to have the front en I took my car in for new tires and front end brake pads. My service representative called me and told me it would be a good idea to have the front end realigned and that there were a couple of recalls on my car that they could take care of while my car was there. I said yes to all and my car was ready by early afternoon. Everybody was nice, my car was as clean as I left it, and the price for service was within reason of others that I had contacted prior to choosing Panama City Toyota for my new tires and brake pads. Everybody is always friendly and wearing a smile. More

2017 RAV4 owner I highly recommend this dealership! Our salesman was Mike Corliss and he is fantastic! From start to finish the entire transaction was less than 3 h I highly recommend this dealership! Our salesman was Mike Corliss and he is fantastic! From start to finish the entire transaction was less than 3 hours and everyone was helpful and professional! More

Outstanding Sale The 4runner vehicle is the second vehicle that we have purchased at Panama City Toyota from sales associate, James Wynn. We are buyers because of Jame The 4runner vehicle is the second vehicle that we have purchased at Panama City Toyota from sales associate, James Wynn. We are buyers because of James professionalism, curtious, and not pushy during our purchase. He was very informative and knowledgeable about the vehicle. We will recommend James to family and friends. We will diffently use James for our next purchase. More

Great Service I arrived for an oil change and saw the service area filled with customers looking for the same thing. I was met by my service advisor and told if wo I arrived for an oil change and saw the service area filled with customers looking for the same thing. I was met by my service advisor and told if would be about two hours before they would be able to complete my service. He lied! An hour and a half later, my car was done and I was ready to go. I've been a customer at Panama City Toyota for over twenty years and I keep coming back due to their great customer service. Thanks again. More

Excellent Service Having bought 3 cars in the past from PC Toyota and knowing the quality of service and knowledge Mike Corliss provides his customers, when my friend Having bought 3 cars in the past from PC Toyota and knowing the quality of service and knowledge Mike Corliss provides his customers, when my friend told me she wanted to buy a new Toyota I knew exactly where to send her! Mike did not disappoint! He helped her pick the right vehicle for her without pressure and total honesty. Now she got a great deal on a car she loves! Thanks Mike, I will definitely recommend u again! More

Waited 2 and a half hours for oil change I went in for a prescheduled oil change and also requested someone look at my sun roof and rear center seat belt. Was told I may not get all items loo I went in for a prescheduled oil change and also requested someone look at my sun roof and rear center seat belt. Was told I may not get all items looked at. After 2 and a half hours I went to the service rep to ask what's going on. They said they couldn't duplicate anything and I could drive a master mechanic to show the issues. After 3 minutes with him we duplicated the issues. I also had 4 miles put on my truck by someone at the dealership but was not told they were test driving it. I can't believe I waited two hours and walked out with only an oil change. No one did any work on my truck except the oil change. That is a ridiculous amount of time for a prescheduled appointment to be completed. More