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Panama City Toyota
Panama City, FL
2,971 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,971 reviews
June 16, 2017
Personable treatment by Chris Rhylan ChrisRylan treated me with respect and in a good manner. He remembered me and showed extra ooncern for my 2008 prius. I always go back to Chris Rylan! ChrisRylan treated me with respect and in a good manner. He remembered me and showed extra ooncern for my 2008 prius. I always go back to Chris Rylan! More
by pamela munson
Employees Worked With
Cbris Rhylan
June 11, 2017
Great service and honest friendly employees. I came in for an oil change and all that goes with it like checking all fluid levels and tire rotation. They also suggested and did a tire balance and I came in for an oil change and all that goes with it like checking all fluid levels and tire rotation. They also suggested and did a tire balance and front end alignment. I was also having problems with the passenger window sticking and sometimes failing to move at all. The tech cleaned and inspected the window system and determined the switch on the arm rest had sand in it causing the switch to stick. This made the actuator motor over heat and shut down. After cleaning the switch and window system the window worked correctly. If you're wondering about the sand, I have a schnauzer who likes to swim, role in the sand and carry as much debris into the truck as possible. She promptly stands on the arm rest dropping any sand on to and into the armrest and window switch. The tech suggested I cover the switch which I did. Problem solved. More
by bill303
Employees Worked With
Toyota service techs.
June 11, 2017
Great service Smitty was my service advisor. Great service, great attitude. Thanks While waiting I had the chance to check out new vehicles and touch base with sal Smitty was my service advisor. Great service, great attitude. Thanks While waiting I had the chance to check out new vehicles and touch base with sales manager, salesman and other members of the group. It was nice to see them again. More
by Case, Fl
Employees Worked With
Chris "smitty ", John Nicholson, Shane Highs, Raymond, Chris Watson
June 07, 2017
Big help Originally went to get a Scion, only to find that the original rep that helped us was mistaken about it being an automatic. Daniel took good care of u Originally went to get a Scion, only to find that the original rep that helped us was mistaken about it being an automatic. Daniel took good care of us, though, and worked hard to stay in our budget! Nice guy, too. Went home happy and in a new ("used") car! More
by Iris Joyner
Employees Worked With
Daniel Price
June 03, 2017
Satisfied customer I had an issue with the free Sirius 3-month trial service offered. Service had been started before I was able to take possession of the car. Our sale I had an issue with the free Sirius 3-month trial service offered. Service had been started before I was able to take possession of the car. Our salesman, John Scola, contacted the Sirius representative and we were able to get Sirius credit for the 5 days. Thanks, John, great job! More
by Sharon1951
Employees Worked With
John Scola
June 01, 2017
Good! Great people! Great dealership! Good deals and awesome vehicles. They will work with you every way possible. I will be recommending to everyone I know Great people! Great dealership! Good deals and awesome vehicles. They will work with you every way possible. I will be recommending to everyone I know looking for a vehicle. More
by Camrygirl17
Employees Worked With
Clint Taylor
May 24, 2017
Toyota IA Treated very well. Compared used car with new car purchase price. Test drove 3 cars. All questions and carfax given befor making final decision. Expla Treated very well. Compared used car with new car purchase price. Test drove 3 cars. All questions and carfax given befor making final decision. Explanation of car tech explained well. Strongly endorse John Gause in the purchase of my new vehicle. More
by Louise
Employees Worked With
John Gause
May 20, 2017
TOM CASH IS THE GREATEST ALONG WITH HIS CREW. SHOWED UP WITH A NAIL IN LEFT FRONT TIRE. ALSO HAD A RECALL APPOINTMENT 3 DAYS LATER. GUESS WHAT, HE TOOK CARE OF BOTH OF THEM, NOW THAT IS SERVICE SHOWED UP WITH A NAIL IN LEFT FRONT TIRE. ALSO HAD A RECALL APPOINTMENT 3 DAYS LATER. GUESS WHAT, HE TOOK CARE OF BOTH OF THEM, NOW THAT IS SERVICE!!!!!!! GUESS WHAT WE DID WHILE WAITING? COMPANY PAID LUNCH SUB SANDWHICHES, DRINKS, POPCORN AND DONUTS. BEST WAITING LOUNGE EVER. More
by Tacoma Bob
Employees Worked With
TOM CASH
May 19, 2017
Tire problems Friendly and excellent customer service The shuttle service was so helpful They gave me a ride home and picked me up to get my car Friendly and excellent customer service The shuttle service was so helpful They gave me a ride home and picked me up to get my car More
by Goldie
Employees Worked With
Myles Brooks excellent customer service and Carol shuttle driver excellent customer service
May 18, 2017
Great service! My battery died and I had to go to toyota to get it checked. They were all efficient and friendly. Great service and quickly got me a new battery! My battery died and I had to go to toyota to get it checked. They were all efficient and friendly. Great service and quickly got me a new battery! More
by Megs14
Employees Worked With
Not sure
