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Panama City Toyota
Panama City, FL
2,971 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,971 reviews
April 24, 2017
Thank you My appointment was at 8 am, and I got there a little early and there was already a line, but they got me in and out fairly quickly even as busy as the My appointment was at 8 am, and I got there a little early and there was already a line, but they got me in and out fairly quickly even as busy as they were Thank you More
by Toni J Arnold
Employees Worked With
Tom
April 06, 2017
Excellent service Just excellent service at this dealership. Very fast, easy to schedule, the only compliant is We have to drive an hour and a half to get there but ch Just excellent service at this dealership. Very fast, easy to schedule, the only compliant is We have to drive an hour and a half to get there but choose to do this cause we can get in and out faster than at the Toyota dealer closer to us More
by Flyer1975
Employees Worked With
Xxxxxx, xxxx
April 05, 2017
Great buying experience Great service and didn't harass me to buy! They were easy to work with. I don't like to talk on the phone, so they would send me texts. They did not h Great service and didn't harass me to buy! They were easy to work with. I don't like to talk on the phone, so they would send me texts. They did not have the car I wanted, but found exactly the car I wanted within a week. More
by Kelli2430
Employees Worked With
James Wynn
April 05, 2017
PERFECT I WAS VERY SATISFIED!!! THEY HAD MY CAR READY WITH IN AN HOUR!!!! I WAS VERY SURPRISED THAT IT DIDN'T TAKE LONG!! I WAS VERY PLEASE!!! I WAS VERY SATISFIED!!! THEY HAD MY CAR READY WITH IN AN HOUR!!!! I WAS VERY SURPRISED THAT IT DIDN'T TAKE LONG!! I WAS VERY PLEASE!!! More
by TAMARA M HOLMES
Employees Worked With
SCHMIDT
April 04, 2017
Awesome dealership My experience was great. James was super helpful and explained every process. The dealership got me the truck I have been wanting. Overall I would rec My experience was great. James was super helpful and explained every process. The dealership got me the truck I have been wanting. Overall I would recommend this dealership to anyone. More
by Hannah17
Employees Worked With
James Wynn
April 03, 2017
Great experience with Panama City Toyota! Overall, great service from James Wynn who sold me my first new car which was 2017 Toyota 4 - Runner. I would highly recommend James to other customer Overall, great service from James Wynn who sold me my first new car which was 2017 Toyota 4 - Runner. I would highly recommend James to other customers and Panama City Toyota! James was always there when we had a question and answered it in a timely matter. I'm very happy with my new car! More
by Daphnerenee
Employees Worked With
James Wynn
March 29, 2017
Courteous and friendly staff All associates are friendly, courteous and helpful. I've always been very satisfied with the quality of service received and know they will check my c All associates are friendly, courteous and helpful. I've always been very satisfied with the quality of service received and know they will check my car thoroughly before I leave. I LOVE my Highlander. More
by Sharon Powell
Employees Worked With
Chris Rhines, advisor
March 29, 2017
Great Service with Tom Cash! Always friendly, fast and accurate! They always tell me exactly what is needed and take care of the issue. Love working with the service department. Always friendly, fast and accurate! They always tell me exactly what is needed and take care of the issue. Love working with the service department. More
by sharon
Employees Worked With
Tom Cash
March 28, 2017
Tom Cash very helpful in service dept. Tom cash very helpful in service dept.- He assisted me with typical oil change, and furthermore the safety of my tires and clean air filters. The serv Tom cash very helpful in service dept.- He assisted me with typical oil change, and furthermore the safety of my tires and clean air filters. The service dept manager talked with me to make sure my cars needa were being met. And I appreciate the technicians thoroughness with making sure my vehicle is safe for the road. Also, I appreciated the 10% discount that I was able to utilize from my email subscription. Kendriatta was very pleasant when she called me to set up a convenient time that I was able to return to replace air filters. Eric was helpful via telephone when I called to see if I could come in sooner since I had gotten off work early. More
by Hsmith
Employees Worked With
Tom Cash
March 26, 2017
It was great! Was a easy and helpful experience! From the sales person to the finance manager and sales manager. Each one of the them took a role on making this hap Was a easy and helpful experience! From the sales person to the finance manager and sales manager. Each one of the them took a role on making this happen for us and we couldn't be more thankful. More
by Jesseaspinks
Employees Worked With
Daniel Cook
