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Panama City Toyota
Panama City, FL
2,971 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,971 reviews
March 24, 2017
Routine Service Easy in and out process for this routine service (oil, filters, rotation). Schmitty provided outstanding attentiveness during check-in and gave ongoi Easy in and out process for this routine service (oil, filters, rotation). Schmitty provided outstanding attentiveness during check-in and gave ongoing feedback while the car was being serviced. More
by jd
Employees Worked With
Chris Schmidt
March 22, 2017
Great service Owed more on my trade in than it was worth and Garrett worked vary hard to work it out so the monthly payment was one we could afford. Owed more on my trade in than it was worth and Garrett worked vary hard to work it out so the monthly payment was one we could afford. More
by Ken
Employees Worked With
Garrett Barker, BL
March 22, 2017
Happy customer I purchased my vehicle from this dealership and have been very pleased with the regularly scheduled maintenance visits. The staff is courteous and my I purchased my vehicle from this dealership and have been very pleased with the regularly scheduled maintenance visits. The staff is courteous and my service advisor Anthony Harrelson is always helpful. I like that I talk with the same service advisor every time. I also appreciate that they get my vehicle in and out quickly. They also have a spacious and clean waiting area. More
by Kathy Holzapfel
Employees Worked With
Anthony Harrelson
March 20, 2017
Fantastic service from my service advisor My severe advisor, Myles Brooks did an awesome job for me when I took my car in for service as did the mechanic who worked on my car. I felt like Myl My severe advisor, Myles Brooks did an awesome job for me when I took my car in for service as did the mechanic who worked on my car. I felt like Myles was looking out for my best interest. I really appreciate. The mechance took care of my car knowing I had limited time. More
by Michael
Employees Worked With
My lesson Brooks, and mechanic name?
March 19, 2017
90,000 Mile Service Very fast, good service. But I leave my Maintenance Agreement Book on the dashboard every time I go in and the staff continue to forget to sign it. Very fast, good service. But I leave my Maintenance Agreement Book on the dashboard every time I go in and the staff continue to forget to sign it. I always have to drive back later and get it signed. Other than that, I am pleased with the service. More
by angelhelper
Employees Worked With
Tom Cash
March 12, 2017
Went for an oil change and maintenance at 5,000 miles I schedule an appointment for 10:30 and got out around 11:15-30. Took a little longer than expected but the sales reps kept conversation and the gentl I schedule an appointment for 10:30 and got out around 11:15-30. Took a little longer than expected but the sales reps kept conversation and the gentleman who check me in was awesome, very professional. More
by Iamdaniel
Employees Worked With
Can't remember his name
March 11, 2017
Great service dept. Mr. CHRIS R. & GREG W. were awesome in getting my vehicle Serviced and repaired as needed. Even though I had no appointment CHRIS R. Was able to get m Mr. CHRIS R. & GREG W. were awesome in getting my vehicle Serviced and repaired as needed. Even though I had no appointment CHRIS R. Was able to get my vehicle worked in a timely manner. Thanks More
by ArmyVet7
Employees Worked With
CHRIS R.& GREG W.
March 08, 2017
Great buying experience This was a great no pressure buying experience. Awesome staff who found us exactly what we wanted. Got a very nice used tundra and a new high lander. This was a great no pressure buying experience. Awesome staff who found us exactly what we wanted. Got a very nice used tundra and a new high lander. We could not be more pleased. We will be back and would highly recommend this dealership. More
by Tundra#1
Employees Worked With
James, Shane
March 05, 2017
Very fast and friendly As always, I have been pleasantly surprised by this service department here. This time, I was surprised by how fast it was. Just routine service As always, I have been pleasantly surprised by this service department here. This time, I was surprised by how fast it was. Just routine service, but it's always a pleasure. Thank you More
by rossdmd
Employees Worked With
service manager and scheduler
March 04, 2017
Expert Care For My Toyota Truck I use Panama City Toyota for my vehicle maintenance because I know the technicians are well trained and will keep my families' safety at the top while I use Panama City Toyota for my vehicle maintenance because I know the technicians are well trained and will keep my families' safety at the top while taking care of my vehicle... I also like the comfort of the lounge while waiting for my vehicle. Refreshments are always a plus... I know that Panama City Toyota will keep good records of my vehicles maintenance and stand behind their work... They also use genuine manufacturers parts for repairs and maintenance because of the supreme quality and longevity... Bottom Line, "They Treat Me Fair And Respect Me". More
by Squeak52
Employees Worked With
Chris
