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Panama City Toyota
Panama City, FL
2,971 Reviews
Before we tell you about ourselves, let’s start with you. You’re probably looking for a car-buying experience that is easy, convenient, and affordable. So how can we help you accomplish that? How can we minimize the disruption that is required when purchasing or servicing your vehicle? How can we make these activities not just tolerable, but enjoyable? We ask ourselves these questions daily, and while our execution isn’t always perfect, we strive to find answers we think you’ll like.
Panama City Toyota is a family-owned company that has operated under substantially the same ownership for over 25 years. We have significant ties to the community, and believe it is our obligation to make Bay County—really the entire Florida Panhandle—a better place to live.
Although family has tenure in the community and in the automotive business, the current leadership probably has more experience as an automotive customers than as an automotive operators. Hopefully this causes us to see everything through a “customer lens,” and keeps us from ever forgetting that unfamiliarity can be intimidating. We strive to eliminate that feeling.
An early tagline for the dealership was the recognizable phrase, “Where Relationships are Born.” While this may not always be used in the dealership’s current advertising, the sentiment remains. Here, our team recognizes it’s not about us, but instead it’s about you, the customer. You are the main character of the story and we are here simply to guide you into the perfect vehicle to accomplish your goals.
In addition to the sale of new and outstanding Toyota vehicles, Panama City Toyota also offers high quality pre-owned vehicles. These include not only Toyota certified used vehicles, but also pre-owned vehicles of many other domestic and foreign brands. Virtually all brands can beserviced inside our award winning service department. An outstanding parts and accessories departments also strives to meet your various needs.
We sincerely hope you desire to become and continue to be part of our extended family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 PM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,971 reviews
February 02, 2017
New Prius three purchase review. We purchased a new 2017 Prius three from PC Toyota in jan. 2017.Arron Page was an excellent sales associate. He covered all the details of the new Pri We purchased a new 2017 Prius three from PC Toyota in jan. 2017.Arron Page was an excellent sales associate. He covered all the details of the new Prius. We highly recommend PC Toyota and Arron for your next new Toyota purchase.. More
by phil 3017
Employees Worked With
Scott Popppell sales mgr.
January 27, 2017
Great Service Our sales person, John S. was very helpful with the purchase of our new vehicle. I would recommend PC Toyota to my family and friends. Our sales person, John S. was very helpful with the purchase of our new vehicle. I would recommend PC Toyota to my family and friends. More
by Florida2017
Employees Worked With
John Scola
January 22, 2017
"wheel & deal" I needed to wheel and deal to get the same price of a lamp job that I got only six weeks prior on the other side at the same dealer. I needed to wheel and deal to get the same price of a lamp job that I got only six weeks prior on the other side at the same dealer. More
by Lllg
Employees Worked With
Cash
January 21, 2017
Top of the Line Service Manager We are from the mid west and needed a wheel alignment. I tried to get service at Fort Walton Beach Toyota and could not get an answer to any basic que We are from the mid west and needed a wheel alignment. I tried to get service at Fort Walton Beach Toyota and could not get an answer to any basic questions, ie How long does it normally take? Can I make an appointment for service for a certain time? etc. All the service manager wanted to do was sell me new tires without even seeing my vehicle. I stopped at Panama City Toyota and spoke with Joseph Overby, Assistant Service Manager. He answered every question and understood the situation with my tires. After ordering tires from another source, I called Joseph for an appointment, he set it up and I told him I maybe early but would wait for the appointment. When we arrived about an hour early, Joseph immediately took our information, we left for lunch and when we returned the vehicle service completed. Joseph Overby actually goes above and beyond the call of duty and provides excellent customer support. He is what excellent customer service should be. More
by Shipmate
Employees Worked With
Joseph Overby
January 17, 2017
DISAPPOINTED I have always taken my vehicle to either PC Toyota or Brandon Toyota near Tampa. PC Toyota needs to step it up. As soon as I left the dealership, I I have always taken my vehicle to either PC Toyota or Brandon Toyota near Tampa. PC Toyota needs to step it up. As soon as I left the dealership, I had to make a left turn and noticed my left blinker was not working. It was working when I dropped it off or I would have said something. I also noticed my running light was out as well. Do you guys not at least check the lights while doing maintenance? You keep telling me I have an oil leak that no one except your service department can find. I live in Port St Joe so it's not easy for me to keep coming over there. More
by MC1969
Employees Worked With
Don't remember
January 09, 2017
Good follow up Alternator problems and was quickly repaired and good follow up from the Service Team!! My work was performed in a timely manner, in fact, before it w Alternator problems and was quickly repaired and good follow up from the Service Team!! My work was performed in a timely manner, in fact, before it was promised. More
by Grayton Guy
Employees Worked With
Joseph Overby is a huge asset to the PC Toyota Service Team! Just make sure he is well compensated for the quality of work he performs by communicating and following up with the customer!
January 07, 2017
Easy and friendly effortless Called made an apt next day showed up dropped car off done 45 min no issues just great service all the way around. Will always Panama City Toyota f Called made an apt next day showed up dropped car off done 45 min no issues just great service all the way around. Will always Panama City Toyota for my service of my vehicles. More
by Bigmike
Employees Worked With
Shannon and Anthony
January 03, 2017
No hassles Garrett Barker at Panama City Toyota was great to deal with! I've bought a lot of vehicles over the years and this was the easiest transaction of all Garrett Barker at Panama City Toyota was great to deal with! I've bought a lot of vehicles over the years and this was the easiest transaction of all of them. Great customer service straightforward business fair price on both the new truck and the trade in. I highly recommend Garrett More
by doorguy
Employees Worked With
Garrett Barker
January 01, 2017
Always pleased with Panama City Toyota The service department took great care of me as usual. They tested my battery and discovered it was going bad and replaced it (under warranty) BEFORE The service department took great care of me as usual. They tested my battery and discovered it was going bad and replaced it (under warranty) BEFORE it finally failed and left me 'dead'. Also found a nail in my tire and repaired it....and it didn't cost a penny after they used the Happy Birthday $25 gift certificate they emailed me. I never take my Tacoma anywhere else, and this is Tacoma #2. Relationships are born here! More
by chumhead
Employees Worked With
Service Dept
December 31, 2016
GOOD EXPERIENCE Husband and I have bought 3 vehicles in the last few years. Buying can be stressful...is it the best deal? is it the right color? Here at Panama City Husband and I have bought 3 vehicles in the last few years. Buying can be stressful...is it the best deal? is it the right color? Here at Panama City Toyota the experience is quite pleasant. John Nicholson took us by the hand and we waltzed together to close a great deal. Thanks John. Yes John did leave our side at times but it was for our benefit...gathering information, checking our options, making sure our experience was handled in the best possible way. John has been with PC Toyota for a long time and he knows this business. The service department is also very accommodating. We had a special request which they honored. Chris Watson and Myles Brooks were both very helpful. More
by Mom & Pop
Employees Worked With
John Nicholson
