Panama City Toyota - Service Center

Henri did a wonderful job to find the best deal and car for me and my family for me and my family More

Patrick T. in the service department is always so nice, friendly & professional! I appreciate him so very much! in the service department is always so nice, friendly & professional! I appreciate him so very much! More

Horrible there was not one thing I was told that was credible.called from a 45 minute tow told 2 vehicles available to rent was there in 45 mins Alex says nope I tell him I called he says fine. I go bac credible.called from a 45 minute tow told 2 vehicles available to rent was there in 45 mins Alex says nope I tell him I called he says fine. I go back to rental counter wait 10 mins , she was eating in the back I'm ok with that. She recognizes my name says sorry I can't give it to you I promised someone else two months ago. Two months ago that they could have it in two days I say well I only need it for one go ask Alex. She comes back tells me Alex can't promise got parts and all for the recall. So then I go to Alex tell him to forget the recall just fix my tire and look at the spare I'll bring it back. He says it'll be tomorrow before it's ready. I say okand get me an Uber. I get in the Uber this guy, nice guy calls and said you need a tire I can't save the flat it's 400 I'm like ok sounds good what about the spare haha 32t for a sensor I say no thank you he says good. Nicest guy professional then he tells me if you give me an hour and a half I'll get the tire changed and th. Thanks Alex it's ok cause I found a ride back and this is where it gets even better! I get back walk in and there is Alex ! I'm like great ! Hold together be polite and get your car and go. This guy has been twirling you all day cause he is ored? Doesn't like me? I don't f know but I just want to get my car. I get my bill have credit card in hand , just get it done get past f tard and you get your truck back. So he hands me my key and it was like in slow motion if I was going to get it. I ask hime where. He points out to the parking lot. Its out front. Loooooooong mf story short I walk all the way out front ......nothing then I walk aaaaaaaalllll the way to the other side where the service center was I thought I was going crazy. It is a trendous space but you can see every nook and cranny of the parking lot. I thought I was going crazy so I hit my emergency button, this is after a good ten minutes walk. It blasted and I STILL couldn't find it. Then I realized it was coming from a large van on the far corner of the lot there hidden far back in the parking spot was my vehicle. I think I have been thoughoughly trolled and really only really got pod when I left yelling fu with my finger out the window. The amount of either incredible majestic delivery of the most horrible service possible or you all are the most fantastic set of idiots I've ever met. Everywhere you go there are employees looking at you like you don't know what you are doing. I walk into the service center and stand .....for a looong time total silence no sign nothing. Mental midgets? Me? Probably me. My wife never has an issue but she comes by appt I guess. It was a horrible experience for me. More

Kind folks! Excellent listening skills! They went above and beyond to assist me! My car was ready before expected!❤️ Excellent listening skills! They went above and beyond to assist me! My car was ready before expected!❤️ More

No customer service skills. They take 2 hours to do an oil change. And then they make you wait an hour while you see your vehicle has been done and is in the parking lot. They t They take 2 hours to do an oil change. And then they make you wait an hour while you see your vehicle has been done and is in the parking lot. They tell you “it should be done in a few minutes”. More

Great service! Always reliable and dependable. They work you in and get you out in a timely manner. Always reliable and dependable. They work you in and get you out in a timely manner. More

Very professional, and friendly service. Extremely clean dealership. Lucky to have them in our area. Extremely clean dealership. Lucky to have them in our area. More

This place is over the top! Had my 22 camry for just over a year now. After driving mercedes for 25 years the Camry is unbelievable…love it! The service from Mark Barton in sal Had my 22 camry for just over a year now. After driving mercedes for 25 years the Camry is unbelievable…love it! The service from Mark Barton in sales and Corey and all the guys in the service department is fabulous! I also found out that PC Toyota can handle all the paperwork for My Georgia friends…Great dealership! More

Very good service by Toyota in Panama city Keep up the good service Thank you good service Thank you More

Short wait time. All of the employees were extremely nice. I’ll be returning for my next maintenance checkup. All of the employees were extremely nice. I’ll be returning for my next maintenance checkup. More