Panama City Toyota - Service Center
Panama City, FL
1,895 Reviews of Panama City Toyota - Service Center
They are always friendly and helpful as well always being fast every single time! 10/10 great service:) fast every single time! 10/10 great service:) More
Over all satisfied with the service. The communication and management are on top of things. The communication and management are on top of things. More
They take care of the customers and keep you in touch with what is going on with your vehicle while your waiting with what is going on with your vehicle while your waiting More
My appointment was on time the team was profession while I waited water and coffee were available the service was quick and climate control seating I waited water and coffee were available the service was quick and climate control seating More
Disappointed. I had an appointment at 0830 for a 25K service on my Highlander. I arrived at 0815 to drop off vehicle. I made it clear to intake tech that I needed I had an appointment at 0830 for a 25K service on my Highlander. I arrived at 0815 to drop off vehicle. I made it clear to intake tech that I needed the vehicle by 0930. He assured me it would be ready. As I waited in the showroom, my name and vehicle never appeared on the tracking board. Finally at 0935, I approached the service desk and saw my paperwork on a desk, service complete, and the rep nowhere to be seen to check me out. Finally, another tech checked me out and I left at 0945, barely making my doctor appointment at 1000. I find this level of customer service unacceptable. If there is a tracking board, use it. I had no knowledge of the status of my vehicle and had to call my wife to pick me up, because I never knew what was going on with my car. If you want me to service my vehicle at the dealer and pay a premium for that servicing, then you must provide a higher level of customer service. More
The dealership has friendly customer service, they took my truck back and serviced it in a prompt manner my truck back and serviced it in a prompt manner More
The Cafe needs to stay open at all hours of operation. It would It be nice. It would It be nice. More
The service was great! ! The associate that helped me with what I needed and got it the pieces I needed for my car. ! The associate that helped me with what I needed and got it the pieces I needed for my car. More
Amazing service. Everyone went above and beyond to ensure that my experience went as best as possible. Everyone went above and beyond to ensure that my experience went as best as possible. More