Panama City Toyota - Service Center

"wheel & deal" I needed to wheel and deal to get the same price of a lamp job that I got only six weeks prior on the other side at the same dealer. I needed to wheel and deal to get the same price of a lamp job that I got only six weeks prior on the other side at the same dealer. More

Top of the Line Service Manager We are from the mid west and needed a wheel alignment. I tried to get service at Fort Walton Beach Toyota and could not get an answer to any basic que We are from the mid west and needed a wheel alignment. I tried to get service at Fort Walton Beach Toyota and could not get an answer to any basic questions, ie How long does it normally take? Can I make an appointment for service for a certain time? etc. All the service manager wanted to do was sell me new tires without even seeing my vehicle. I stopped at Panama City Toyota and spoke with Joseph Overby, Assistant Service Manager. He answered every question and understood the situation with my tires. After ordering tires from another source, I called Joseph for an appointment, he set it up and I told him I maybe early but would wait for the appointment. When we arrived about an hour early, Joseph immediately took our information, we left for lunch and when we returned the vehicle service completed. Joseph Overby actually goes above and beyond the call of duty and provides excellent customer support. He is what excellent customer service should be. More

DISAPPOINTED I have always taken my vehicle to either PC Toyota or Brandon Toyota near Tampa. PC Toyota needs to step it up. As soon as I left the dealership, I I have always taken my vehicle to either PC Toyota or Brandon Toyota near Tampa. PC Toyota needs to step it up. As soon as I left the dealership, I had to make a left turn and noticed my left blinker was not working. It was working when I dropped it off or I would have said something. I also noticed my running light was out as well. Do you guys not at least check the lights while doing maintenance? You keep telling me I have an oil leak that no one except your service department can find. I live in Port St Joe so it's not easy for me to keep coming over there. More

Good follow up Alternator problems and was quickly repaired and good follow up from the Service Team!! My work was performed in a timely manner, in fact, before it w Alternator problems and was quickly repaired and good follow up from the Service Team!! My work was performed in a timely manner, in fact, before it was promised. More

Easy and friendly effortless Called made an apt next day showed up dropped car off done 45 min no issues just great service all the way around. Will always Panama City Toyota f Called made an apt next day showed up dropped car off done 45 min no issues just great service all the way around. Will always Panama City Toyota for my service of my vehicles. More

Always pleased with Panama City Toyota The service department took great care of me as usual. They tested my battery and discovered it was going bad and replaced it (under warranty) BEFORE The service department took great care of me as usual. They tested my battery and discovered it was going bad and replaced it (under warranty) BEFORE it finally failed and left me 'dead'. Also found a nail in my tire and repaired it....and it didn't cost a penny after they used the Happy Birthday $25 gift certificate they emailed me. I never take my Tacoma anywhere else, and this is Tacoma #2. Relationships are born here! More

Service SUV Made appointment as I requested, took my vehicle in as soon as I arrived. Had snacks available and the turn around time was very quick. Get location t Made appointment as I requested, took my vehicle in as soon as I arrived. Had snacks available and the turn around time was very quick. Get location to have car serviced. More

On time, polite, and clean. Its great to deal with the service department. I did not have an appointment but they said they could work me in. They gave me an accurate prediction Its great to deal with the service department. I did not have an appointment but they said they could work me in. They gave me an accurate prediction of the time and called me promptly when done. They did not leave finger prints or move my seat all the way back as some will do. Thanks Miles More

Great Service Been coming here since 2004 and have purchased 2 new vehicles. I have both serviced, always great service with no pressure for extra service or repair Been coming here since 2004 and have purchased 2 new vehicles. I have both serviced, always great service with no pressure for extra service or repairs. More

Good Customer Service at Parts and Service Departments I have had nothing but good experiences with the parts and service departments at this dealership. Service department has a comfortable lounge area w I have had nothing but good experiences with the parts and service departments at this dealership. Service department has a comfortable lounge area where you can wait while vehicle is being services. The service advisor gives you timely updates on progress on your car via a large TV screen and in person. The parts department typically turns around and delivers your part via overnight delivery if not in stock. Can't speak for the used or new car sales departments. More