Panama City Toyota - Service Center

Very dependable. Always on time. Excellent service You make coming in for a service appointment enjoyable. Always on time. Excellent service You make coming in for a service appointment enjoyable. More

Had an appointment for 11 am, brought truck in an hour to an hour and a half early. When appointment was made it was made clear we needed the vehicle back by 2. The truck was not ready until 4 so we had to an hour and a half early. When appointment was made it was made clear we needed the vehicle back by 2. The truck was not ready until 4 so we had to make another hour round trip back to the dealership. More

Brought my vehicle for routine maintenance and was told I needed some extra things replaced. I agreed to them because they were covered under warranty but then was told I did not have the extended warranty. needed some extra things replaced. I agreed to them because they were covered under warranty but then was told I did not have the extended warranty. I had to pay and then found the paperwork for the warranty when I got home. Then had to take time off work to bring the vehicle back in to fix the issue with getting a refund. It was just a hassle and headache especially when I was told I was wrong, when I actually had the warranty. Would not recommend the service department. And the service light was never turned off. More

The service department is outstanding! ! The service representatives are always very nice and helpful and professional. The service technicians seem to work quickly to and very well. Th ! The service representatives are always very nice and helpful and professional. The service technicians seem to work quickly to and very well. The department seems to be very well managed! More

My service man was good, the greeter was not asking for 5 stars lowered it to 3. stars lowered it to 3. More

Service was completed as expected. I was kept informed on what needed to be done and was advised of any recommended services. Pricing was expected at a dealership. I made an appoint I was kept informed on what needed to be done and was advised of any recommended services. Pricing was expected at a dealership. I made an appointment and my vehicle was taken back close to my appointment time. More

They are very thorough and kept me informed. They answered all my questions explaining everything. They answered all my questions explaining everything. More

Panama City Toyota is the best car dealership that we ever used. We have bought three car from them since 2017. They provide the best car care in bay county. Special thanks to Chris Smitty ( Assistant Ma ever used. We have bought three car from them since 2017. They provide the best car care in bay county. Special thanks to Chris Smitty ( Assistant Manager) for his professional work ! More

The service rep was outstanding in resolving all issues and maintenance. He was very courteous too! and maintenance. He was very courteous too! More

My truck is peeling terrible but the sales and maintenance departments have been very proactive in helping me get this resolved . maintenance departments have been very proactive in helping me get this resolved . More