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Paoli Ford - Service Center

Paoli, PA

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25 Reviews

25 Reviews of Paoli Ford - Service Center

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October 08, 2024

The staff is always professional and pleasant to work with. I never feel pressured to do anything more than I took the vehicle in for. More

by A Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Souders, Katy Lojeski
September 25, 2020

Another great experience @ Quicklane - Danny once again handled my Explorer with attention to every detail I requested. The 3 Explorers I've purchased at Paoli won't ever go anywhere else. More

by eade528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Hamels
September 17, 2019

Service time is as promised. Scheduling is timely and responsive to my time preference. Service questions are answered with patience and clarity. Waiting area is comfortable , c More

by gwright0837
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hamel
September 10, 2019

Focus transmission repairs Doug walked me through the necessary repairs for my focus and how the extended warranty would cover the work. He was very friendly and helpful answeri More

by ksc31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Souders
September 09, 2019

Awesome Went in for routine oil change and was in and out, very fast love going here because they are always quick in getting you in and out while also doing More

by Ford fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Souders, Katy Lojeski
September 05, 2019

It all starts with the Excellent Service Experience ! I purchased my 2018 Escape Titanium at Paoli Ford because of the Excellent Service that I experienced with my previous car (a 2013 Escape) which I pur More

by DKBEAULIEU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Souders, Katy Lojeski
September 05, 2019

Matthews Ford is the best! I’ve had excellent service at Matthews Paoli Ford for over 9 years straight. They never talk me into services I don’t need and they always work me in More

by Dr Hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Souders, Katy Lojeski, Dave Port
September 05, 2019

Repair I had my 2011 Rogue repaired after Quick lane service noticed a problem with the axle and the transmission system. You got to be kidding More

by jer684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Hammel
August 03, 2019

Not a Ford I have been taking my car here for service for years. All the people are really great. This year I had a problem with my car that would have made it f More

by cal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan L.
December 06, 2017

Inspection made easy Went and got my car inspected at Quick lane. Super fast and easy to get things done. My registration was expired (didn't know) and Dave Port called me More

by puttinonRitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Port
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