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Papa's Chrysler Dodge Jeep RAM
New Britain, CT
930 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 930 reviews
December 10, 2022
Dean Mead was great, knowledgeable and a great mind reader, he payed close attention to what I was looking for and he delivered. Enjoying my 2022 Jeep Compass. reader, he payed close attention to what I was looking for and he delivered. Enjoying my 2022 Jeep Compass. More
by NonoRogo13
Employees Worked With
Dean Mead
June 15, 2022
Excellent car dealership. Best easy experience ever for myself and my husband Frank one of the new owners puts customers first. We just traded in are Cherokee for a Jeep Wra Best easy experience ever for myself and my husband Frank one of the new owners puts customers first. We just traded in are Cherokee for a Jeep Wrangler Dave Corbin is our number one sales person. Friendliest sales person ever. Papas dodge is the number one dodge -Jeep dealership in Connecticut. So go no where else for your next used or new dodge Jeep Vehicle. If I could rate them 10 stars I would. We also were treated to lunch at papas. From finding the perfect car to make sure it's the right price. Thanks a million for a great experience. Jbeeny More
by Beeny77
Employees Worked With
Dave Corbin, Jordan McMahon, Mark MacDonald
June 02, 2022
Wow! !! Good customer service is hard to find currently with its seems everyone is short staffed. I recently had an issue with a new soft top for my jeep !! Good customer service is hard to find currently with its seems everyone is short staffed. I recently had an issue with a new soft top for my jeep wrangler. I called up Frank Greg the GM at papas and he fixed the issue within the day. Frank, Kyle and their staff member Rich (who was super patient, knowledgeable, and just a great guy) were all awesome!! If you are looking new or used---go over to Papas in NB---their staff is fantastic!! More
by marclehman123
Employees Worked With
Rich and Kyle, Dave Corbin, Frank Greg
