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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.2
927 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 927 reviews

July 18, 2016

Review Papa Dodge and the sales process was the easiest experience I have had in a number of years purchasing a new car. From start to finish everything was More

by Wc Carter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire, John Ward
Jul 26, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Wc, I'm pleased that John Ward and Jeff Juaire made this an easy experience. Shouldn't it be easy? Not sure why everyone wants to make it seem so difficult? Thanks, Dom Papa

July 17, 2016

Great experience at Papa's!!! Just bought a jeep I've been waiting years for! Salesmen very nice and polite, listened to what we wanted and worked together very well. I'd recomm More

by Jeepjeepjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan, Garry Cwikla
Jul 26, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Dear Jeepjeepjeep, We like that moniker!!! So happy that Garry Cwikla was able to help you get the Jeep you have been waiting for. Thank you so much for choosing Papa's and for the review. Dom Papa

July 17, 2016

Great Buying Experience! Evan helped make the buying process easy! His familiarity and attention to detail during the delivery process was exceptional! He spent time reviewing More

by KT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Frank Greg
Jul 26, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

KT, Thank you for the review and for choosing Papa's. Glad that Evan Monikowski and Frank Greg made the process easy. Thanks, Dom Papa

July 15, 2016

GREAT EXPERIENCE!!!!!! I wish All sales personnel and Companies wer like Papa's, from the moment I arrived until the moment I left with my New Vehicle, Papa's did nothing bu More

by Hotdog22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Ed Koziol, Ryan Mundt
Jul 26, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Hotdog, Thank you for choosing Papa's and for the review. Glad you found Garry Cwikla, Ed Koziol and Ryan Mundt to be of the highest professionalism. Dom Papa

July 15, 2016

GREAT AND FRIENDLY SERVICE Papas Dodge in New Britain Ct After spending time with other car lots, Wojtek Rosa was a pleasure to work with.I.t was such a great experience Wojtek was very attentive and helped More

by P.S
Customer Service
Recommend Dealer
Yes
Employees Worked With
"V-Tech" Rosa
Jul 26, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Piotr, Glad to hear that Wojtek Rosa made your vehicle purchase enjoyable and smooth. Thank you for choosing Papa's and for the review. Enjoy the Jeep Grand Cherokee. Dom Papa

July 12, 2016

Fast and Friendly I have been thinking about switching out my old Durango for something newer. After a service visit I decided to ask about some cars. They helped me wi More

by CARB23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Koziol, "V-Tech" Rosa
Jul 13, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Hi CARB23, I'm pleased that you had a pleasant experience with V-Tech Rosa and Ed Koziol in purchasing your new vehicle. Thanks, Dom Papa

July 07, 2016

Quality Service From start to finish great service. Garry was helpful and was knowledgeable about the Jeep I was interested. It was a pleasure to work with him. More

by Mcoverby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Jul 13, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Mcoverby, Thank you for the review and for choosing Papa's. Pleased to see you found Garry Cwikla a pleasure to work with. Dom Papa

July 02, 2016

Positive experience at Papas The purchase experience at Papas from the initial contact with Rick in sales through document processing with Jeff was very smooth and positive. The s More

by NewJeepCust
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire, Rick Marz
Jul 13, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Hi NewJeepCust, (We love when that happens by the way). Glad to see that Rick Marz and Jeff Juaire made the experience of purchasing your Jeep a smooth and positive one. Thank you for the review. Dom Papa

June 29, 2016

Professional and courteous I set up an appointment to look at a new Jeep Grand Cherokee with Ivan Monikowski , he answered all My questions everything went extremely smooth I More

by brianl
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Jeff Juaire
Jun 30, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Brian, Thank you for the review and for choosing Papa's for your new Jeep Grand Cherokee. Dom Papa

June 27, 2016

Recent Jeep Rubicon Purchase This recent purchase will have been my third from Papa's Dodge from the same sales person (Garry Cwikla) over an 18 year period. To say it was pleasa More

by Jimbo58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Jeff Juaire
Jun 30, 2016 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Jim, Much thanks for being a loyal Papa's customer for 18 years. Seems Garry Cwikla has a very large family since we see that frequently in his reviews. I guess that's what happens when, as you point out, you are "always mindful of making sure the customer experience comes first." Thanks, Dom Papa

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