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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.2
927 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 927 reviews

June 18, 2015

Outstanding service Recently, I bought a 2015 Grand Cherokee . It was the best experience I could have asked for and much easier than I expected. My sales person Gary More

by NAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Tufano
Jul 14, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hi NAS, Glad to see that Gary Tufano provided "Outstanding service" and made it fun. Thanks, Dom Papa

June 13, 2015

Outstanding service and knowledge Buying a used car is often a lengthy and stressful experience. No so at Papa's. From the initial contact via the Internet, I could tell this was going More

by Frankw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Jul 14, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Frank, Thank you for the review and the continued trust. Glad Evan got all your music loaded up in the entertainment system and there was an absence of games in the car buying process. Thanks, Dom Papa

June 09, 2015

Easiest Transaction Ever! I can honestly say this was by far the quickest, easiest and most enjoyable car buying experience! We were on a quest for a 2015 Jeep Cherokee and ini More

by Khoyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Koziol, Gary Tufano
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Khoyt, Happy to see that Gary Tufano was able to give you the "easiest transaction Ever". Shouldn't car buying be quick, easy and enjoyable? Not sure why so many others want to make it hard? Thanks, Dom Papa

June 08, 2015

Best experience continues Excellent service,and I love the feel of my car. I brought it back to finish work identified as necessary by Papas after initial visit. Just one more More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Skip
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Maria, Love to hear that the "Best experience continues". We pride ourselves in the service after the sale. Did you get the key worked out? Thanks, Dom Papa

June 02, 2015

The service department is excellent! I brought my 2015 Challenger SRT 392 in for a re flash of the computer. They did an excellent job and my car was very well cared for by the technician More

by BillA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans, Service Dept
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Bill, Glad to see that we were able to get the computer on the Challenger SRT re-flashed and you were well cared for by the service department. Thanks, Dom Papa

June 02, 2015

My first car purchase Last month, I bought my first car on my own, a 2015 Jeep Compass. It was the best experience I could have asked for, and much easier than I expected. More

by jenniferrosee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Jennifer, So pleased that Evan Monikowski made your purchase "a fun experience". It should be fun, shouldn't it? Thanks, Dom Papa

June 01, 2015

no stress This is the first time that I have bought a car and didn.t get stressed out. I choose the car I wanted and Zaneta made the deal possible. She made thi More

by john c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

John, Not sure where the idea that buying a car has to be stressful. So happy to see that Zaneta Boryka was able to give you a 'good experience" and keep it stress free. Thanks, Dom Papa

May 31, 2015

Highly recommend! I just picked up my new new jeep and I can't say enough good things about the buying experience. Everyone at the dealership was easy to work with and More

by Mcb860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Tufano
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

MCB, We have no problem with you not saying enough good things about us. Pleased you found Gary Tufano "an absolute pleasure". Thanks, Dom Papa

May 30, 2015

Great Dealership!! I was on the hunt for a good, reliable car that would last me for years and years to come. After a long search, I finally found a beautiful car at Pap More

by jessicac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Koziol, Evan Monikowski
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Jessica, Thank you for the review and your business. Glad to see that Evan Monikowski helped you to make the decision on your own. Dom Papa

May 27, 2015

Zaneta was the best! We had been to a few other Dodge dealerships and none could come close to our experience at Papa's. My husband called looking for a Dodge Durango R/T More

by Debbie007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
Jun 24, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Debbie, We love when people say no other dealership could come close. it's what we strive for. So pleased that you found Zaneta Boryka professional, personable and efficient. Thanks and we look forward to helping your husband with his new truck. Dom Papa

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