Back

Papa's Chrysler Dodge Jeep RAM

New Britain, CT

3.9
932 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
Contact Dealership

585 E Main Street

New Britain, CT

06051

Directions

By Type

Showing 932 reviews

June 02, 2015

The service department is excellent! I brought my 2015 Challenger SRT 392 in for a re flash of the computer. They did an excellent job and my car was very well cared for by the technician More

by BillA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans, Service Dept
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Bill, Glad to see that we were able to get the computer on the Challenger SRT re-flashed and you were well cared for by the service department. Thanks, Dom Papa

June 01, 2015

no stress This is the first time that I have bought a car and didn.t get stressed out. I choose the car I wanted and Zaneta made the deal possible. She made thi More

by john c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

John, Not sure where the idea that buying a car has to be stressful. So happy to see that Zaneta Boryka was able to give you a 'good experience" and keep it stress free. Thanks, Dom Papa

May 31, 2015

Highly recommend! I just picked up my new new jeep and I can't say enough good things about the buying experience. Everyone at the dealership was easy to work with and More

by Mcb860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Tufano
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

MCB, We have no problem with you not saying enough good things about us. Pleased you found Gary Tufano "an absolute pleasure". Thanks, Dom Papa

May 30, 2015

Great Dealership!! I was on the hunt for a good, reliable car that would last me for years and years to come. After a long search, I finally found a beautiful car at Pap More

by jessicac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Koziol, Evan Monikowski
Jul 08, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Jessica, Thank you for the review and your business. Glad to see that Evan Monikowski helped you to make the decision on your own. Dom Papa

May 27, 2015

Zaneta was the best! We had been to a few other Dodge dealerships and none could come close to our experience at Papa's. My husband called looking for a Dodge Durango R/T More

by Debbie007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
Jun 24, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Debbie, We love when people say no other dealership could come close. it's what we strive for. So pleased that you found Zaneta Boryka professional, personable and efficient. Thanks and we look forward to helping your husband with his new truck. Dom Papa

May 26, 2015

New Jeep Wrangler Purchase Purchased a new Jeep Wrangler from Evan. They had the one I wanted on the lot, so I was just looking for a fair deal and an easy negotiation and clos More

by mattwallace24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Jun 24, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Matt, Thank you for the trust and the review. Glad that Evan Monikowski made the purchase of your new Jeep Wrangler fair and Easy. Dom Papa

May 26, 2015

car fixed under warranty My car needed a couple small things fixed and I had a warranty. Everything was done in a timely manner and it was all covered. They washed my car too. More

by EmmaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Emma, Glad we were able to get everything fixed on your car. Sorry about the shuttle mix up!!! We'll try harder next time to get you to work on time. Dom Papa

May 23, 2015

Honest and happy I JUST PURCHASED A NEW JEEP FROM PAPA'S AND THE SERVICE I RECEIVED FROM MY SALESMAN VTEK WAS OUTSTANDING HE PROVIDED ME WITH RESPECT AND HONESTY.I WI More

by JIM FROM SIMSBURY CT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
VTEK, Jeromy Berman, Jeff Juaire
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Jim, Glad you received great service from V-Tek and found him respectful and honest. Thanks for the review and the business, Dom Papa

May 21, 2015

A painless experience! We walked in on a whim to check out the 2015 Jeep Wranglers and Zaneta greeted us and was really helpful. Once we decided on exactly what we wanted, More

by 2015 Rubicon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

We love whims!!! Seriously, thank you for the wonderful review. I'm pleased that Zaneta was really helpful and treated you like friends. I hope you enjoy your Jeep Wrangler Rubicon for years to come. Dom Papa

May 21, 2015

Don't Lease from here Don't Lease a car here. When they screw up the paperwork, you end up paying double to the bank even when it isn't your fault. They will have your car More

by unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Body Shop, Dept Parts
May 22, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Hello, We are not sure what happened here but we would like to know more. Please contact Sean Lawlor, General Manager at slawlor@papasdodge.com

Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Trying to figure out what happened here? Could you contact Sean Lawlor the General manager at slawlor@papasdodge.com?

Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Not sure what happen here but the General manager is waiting to hear from you? Dom Papa

...
44
...