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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.2
927 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 927 reviews

May 10, 2015

Evan is a crappy salesman Even is an xxxxxxx I will never deal with! Tried once He lost a sale to another salesman as he never even wanted to talk to me! More

by cornwallio
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Made appointment, He Was there and ignored me!For 3 hours!Found Evens Who sold me the car!, Evan Monikowski
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Not sure what happened here. As you can see from the other reviews, especially for Evan this is not what normally happens here. Dom Papa

May 04, 2015

Purchased a 2015 Durango Very nice dealership very friendly salesperson very happy with the new carI would recommend someone to buy a car from the dealership hoping that the s More

by Sergiolongo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Sergio, Glad you found Garry Cwikla to be friendly. Looking forward to meeting your service expectations as well. Dom Papa

May 04, 2015

2015 Jeep Wrangler Unlimited I purchased a 2015 Jeep Wrangler Unlimited from Evan Monikowski last week and was blown away by the efficiency and speed of service. Evan answered all More

by Ryan-CT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Jeff Juaire
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Ryan, So glad we were able to blow you away. Thanks for taking the time to give us feed back. Dom Papa

April 24, 2015

Chevy Equinox Evan M. was so helpful and patient! He was more than willing to work with me on everything I wanted. He didn't push me into anything I didn't want. He More

by EmmaL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Ed Koziol
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Emma, Thank you for the kind review. I'm pleased that you found Evan Monikowski friendly and efficient. Enjoy the Chevy Equinox. Dom Papa

April 24, 2015

Best experience This purchase of a 2015 Grand Cherokee Summit was the best possible experience of my 75-year old life. EvanMonikowski went the extra mile to make sure More

by Rudy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Ed Koziol
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Rudy, Thank you for the kind words. I'm happy that you found us to go the extra mile. Dom Papa

April 19, 2015

Jeep wrangler Everyone was very helpful and nice, I was able to bring my new car home on the same day that I test drove it. Thank you More

by Jeep2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wardrop
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Glad that you had a positive experience. Thank you for the review. Dom Papa

April 14, 2015

Very unhappy I traveled 25 miles to Papa's for service because of the experience of my purchase of my 2014 Challenger. With two other dealerships a lot closer I th More

by Dog watcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Garry Cwilka was my sales person., Service Dept
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Dog Watcher, Sorry we didn't meet your expectations. As you can see from the other reviews on this page this is not the way thinks normally happen here. Dom Papa

April 11, 2015

Oil change & tire rotation Friendly, efficient reception for service. Wait time was reasonable and pricing was competitive. Overall a positive experience. Will return again for More

by Squiredog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans, Service Dept
Jun 10, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Squire, Thanks for the review. Glad we met your expectations, Dom Papa

April 06, 2015

My First Jeep Worked with Evan M. and Ed K. Both were very friendly, professional, and "straight shooters". They didn't push me or try to get me to buy anything ext More

by dandapice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Ed Koziol
May 11, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

Dan, Glad you found Evan Monikowski and Ed Koziol to be "straight shooters". Thanks for recommending Papa's and enjoy your first Jeep. Dom Papa

April 03, 2015

Easy Business The easiest way to get the best price, service, and overall satisfaction! I couldn't have asked for a better experience. Nobody came close and I did s More

by L&B Fleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
May 11, 2015 -

Papa's Chrysler Dodge Jeep RAM responded

L&B Fleet, Glad you found working with Garry Cwikla easy and no nonsense. Thanks, Dom Papa

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