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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.0
929 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 929 reviews

November 14, 2014

Great transaction I worked with Evan Monikowski in purchasing a new 2014 Dodge Charger recently. The experience was extremely pleasant. I have purchased over 10 new v More

by CarrieinCT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Nov 20, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Carrie, Glad to see that Evan Monikowski was able to find you an additional discount. We love when we can find hidden money for our customers. We hear often that other dealers don't and I often wonder why people would just let that money sit out their. Glad to see the purchase of your Dodge Charger was an "Easy Transaction". Thanks again, Dom Papa

November 12, 2014

"Easy Decision" I left my house this morning thinking I would have to go to multiple dealerships to find a leased vehicle within my budget. I was wrong. Papa's Dodg More

by Celtics33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Fischer
Nov 20, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Celtics, Thank you for choosing Papa's Chrysler Dodge Jeep and allowing Bruce Fischer to make your desicion to lease a new vehicle easy. Glad we were within your budget. Thanks, Dom Papa

November 11, 2014

Papa's Dodge, Chrysler, Jeep I have been dealing with Papa's since 1966 and I always am satisfied.. In the last number of years I have dealt with Garry Cwikla and I have found him More

by Jeepman15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Nov 20, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hello Jeepman, Thank you for your 48 years of loyalty to Papa's. Pleased to see that you find Garry Cwikla a pleasure to do business with when buying a car. Thanks, Dom Papa

November 07, 2014

Great experience at Papa's I had visited a couple other dealers in CT looking for a 2015, 4 door, Hydro Blue, automatic Wrangler and I wasn't sold until going to Papa's. I worke More

by kimbentson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Service Dept
Nov 14, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Kim, Thank you for purchasing your new Jeep Wrangler from us. Yes terminating a lease early is a very tricky business and Garry Cwikla and all our associates study very hard to be "up" on the latest ways to accommodate our customers when this situation comes up. I'm glad we were able to help you and that the service department was able to get your extra accessories added quickly. Thanks, Dom Papa

November 03, 2014

DO NOT USE THIS DEALERSHIP FOR ANYTHING!!! I was charged $312 for an estimate and quoted $3720.77 for the repair. They offered me just $500 towards a vehicle on the lot. Not trusting Papa's Chr More

by ptuma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Corbin, Service Dept
October 31, 2014

Evan made my decision easy I put off shopping for a new truck for weeks because i didn't want to deal with the salespeople. Plain and simple. When I couldn't go any further I More

by mikekoz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Nov 14, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Mike, Thank you for choosing Papa's to buy your new truck. I'm glad Evan Monikowski made the decision easy. Yes all the Chrysler, Dodge , Jeep RAM dealers in CT pay the same for the vehicles and are close on the value of trades so it is all about training and how you treat the customer. As we say "At Papa's, our people make the difference, our price's make the deals!" but it is all about the people first. Thanks, Dom Papa

October 27, 2014

Service Excellence With my current lease about to expire, I was in the market for a new vehicle. I naturally started the process with my prior dealer and was left unhap More

by jporrini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Tufano
Nov 14, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

JPorrini, Sorry you had a poor experience at the other dealer but I'm pleased it bought you to us and that you had exceptional customer service from Gary Tufano in you vehicle leasing experience. Dom Papa

October 24, 2014

Good deals. Great dealership never a problem that couldn't be resolved. We purchase all our vehicles from Papas and have them serviced there with great satisfacti More

by Wedgepin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Service Dept, Dept Parts
Nov 14, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Wedgepin, Thank you for the kind words about Evan Monikowski and our award winning Service and Parts dept. Keep your eyes open, we are about to add and easy online service scheduler to our website at www.papasdodge.com that I think you'll like. Dom Papa

October 15, 2014

Found what I was looking for. The Jeep I loved was sold. Gary T. found me a similar one and showed me some numbers to see if it was a price we could agree on. He was Not pushy and More

by nperblue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire, Gary Tufano
Oct 16, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Nancy, I'm happy that Gary Tufano was patient and able to find you a car that fit your needs and budget yet went fast enough to get you out on time. Glad he showed you all the features but we know there is a lot of technology in the car so if you have any other questions please feel free to ask. Dom Papa

October 09, 2014

Student finally happy with new car I needed a reliable and a safer car but being a student with a full-time job it was hard to shop for a car. I finally found a newer used car that was More

by ryan.hughes.336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Oct 16, 2014 -

Papa's Chrysler Dodge Jeep RAM responded

Ryan, I'm happy that Evan Monikowski and the staff was able to find you a newer used car and that the service department was able to rectify the door lock problem. Enjoy the car and study hard in school. Dom Papa

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