Papa's Chrysler Dodge Jeep RAM

Jeromy Was Fantastic, we purchased a Car from him several years ago and found him here at Papa's. He was helpful, friendly and always made sure we were satisfied with questions and he had the answers. We w years ago and found him here at Papa's. He was helpful, friendly and always made sure we were satisfied with questions and he had the answers. We will definitely purchase another car from him in the future. Thank You Jeromy. More

Jeromy was very professional and comfortable to work with. I made one visit to get an estimate of the trade in value of my car and in the second visit drove away with a new vehicle. Jeromy was very kn with. I made one visit to get an estimate of the trade in value of my car and in the second visit drove away with a new vehicle. Jeromy was very knowledgeable about the features of the car including the electronics and very patient in explaining the features to my wife and I. Jeromoy explained the various vehicle purchase options we had and during the negotiation process Jeromy was very courteous. Prior to leaving Jeromy once again went through all of the electronics in the car with me and set up my various preferences including my phone. I would not hesitate to return and work with Jeromy on another car purchase in the future. More

Went in to see a Dodge Caravan that was listed as a "special" on your web site. Got there only to find out that a manager had taken it on his vacation. Initially spoke with Steve who said he'd call whe "special" on your web site. Got there only to find out that a manager had taken it on his vacation. Initially spoke with Steve who said he'd call when it was back for us to come see. I would have thought that if something was advertised as a "special", it would be on the lot. Steve called Monday and left a message saying it was back. We called him back to let him know we'd like to come out Monday night to look at it and also look at a Journey. He never returned our call. We went in Monday night and were told that if we had already worked with Steve, we'd have to work with Steve and he "isn't in". I explained that Steve hadn't really shown us anything and we were there trying to buy a car. I was rather surprised that Papa's rather turn us away than find us another sales person. Reluctantly, your receptionist got another sales person for us. Ryan. Who gave us the distinct impression that he wasn't too interested in selling us anything either. He brought us out to show us the van. The van that was listed as a "special" had two car seats in it and toys all over the floor as a result of the manager's using it on his trip. We tried to put up the third row seats so we could see how much room was in the trunk area. We didn't really know how to do that. Ryan just stood by. Didn't offer to help, didn't tell us how to put them up. It was obvious that nobody was too interested in selling to us and I wasn't going to waste anymore time there. Ryan said he would tell Steve we were in and have him call us. That was Monday. Today is Wednesday. We have never heard from him. Which is fine because I will never spend a penny of my money at Papa's and I'll be sure to spread the word as far and as wide as I possibly can. I have no idea how Papa's has gotten so many good reviews. We've been shopping for a vehicle for several weeks now. Papa's has been the worst customer service experience by far out of all of them. More

Jeromy was excellent to work with. He took the time to go over everything on the car with us which was very much appreciated since the navigation system was new to us. The entire process from start to fi go over everything on the car with us which was very much appreciated since the navigation system was new to us. The entire process from start to finish was flawless. The facility itself is awesome. I have never been to a dealership so unique. I would highly recommend Jeromy and Papa's!! More

I was in the market to buy a new truck started my search at Pappa's Dodge and ended there.My salesman Ryan Mundt was excellent helped me through the whole process. Told him what I was looking for and will at Pappa's Dodge and ended there.My salesman Ryan Mundt was excellent helped me through the whole process. Told him what I was looking for and willing To spend and I couldn't have been more satisfied with the results.He made sure the process was smooth and quick. Jeff in Finance was quick and explained everything thoroughly. WAS AN EXCELLENT EXPERIENCE ALL AROUND! Thanks Ryan and Jeff More

John Ward was really the best car salesman I've worked with. He was laid back and low pressure, something I appreciate. He was very knowledgeable and answered all my questions. He spoke on the phon worked with. He was laid back and low pressure, something I appreciate. He was very knowledgeable and answered all my questions. He spoke on the phone with my husband numerous times and worked with us to get our best deal. I would definitely buy another car from John and would recommend him and Papa's to anyone who is looking for a car. More

Hi, My name is Brian Spiller and I am the President & CEO of Outdoor Images Lawn & Landscape, LLC. After purchasing my 2012 3500 Cummins Dump which i love dearly we decided to purchase another 2012 Picku CEO of Outdoor Images Lawn & Landscape, LLC. After purchasing my 2012 3500 Cummins Dump which i love dearly we decided to purchase another 2012 Pickup & 2013 Crew Cab Flatbed from Papa's Dodge in New Britain. Why Papa's Dodge? Because the level of service is second to none. I work closely with Business Manager Frank Montoni & he is never too busy to assist in your total experience of Papa's Dodge. When you call upon him he stands behind it and delivers. As an owner of my own business I know that this level of service goes along way. Stand up guys at Papa's Dodge who strive is superior customer satisfaction. Also the trucks are great! Keep up the great work Frank and all are friends at Papa's Dodge. Greatly appreciate all the hard work you all do for my company and other business's across the world. Regards, Brian Spiller Outdoor Images More

Ryan Mundt was by far the best car salesman I have ever worked with. He was friendly, easy to communicate with and got me into a car I love. I leased my new 2014 Jeep Compass through Ryan and he gave me th worked with. He was friendly, easy to communicate with and got me into a car I love. I leased my new 2014 Jeep Compass through Ryan and he gave me the best deal around. Ryan was patient and worked with me for a few months pricing out different cars. He was also very knowledgeable about each car I asked about. Thanks again Ryan and Papa's Dodge for an easy experience leasing a new car. I will definitely be back for another!! More

To Whom It May Concern: I am writing to express my To Whom It May Concern: I am writing to express my appreciation for the outstanding service I received dealing with Evan Monikowski when I recently To Whom It May Concern: I am writing to express my appreciation for the outstanding service I received dealing with Evan Monikowski when I recently purchased my 2014 Jeep Grand Cherokee Laredo from Papa's Dodge/Jeep in New Britain, CT. From the very first encounter with Evan, he proved to be a great deal different than others with whom I dealt during this process---and I mean this in the best way possible: Evan was courteous, warm and affable; he proved himself to be extraordinarily knowledgeable and enthusiastic about the product; he was very laid-back and did not exert 'sales pressure'---ALL of these attributes set him apart from Papa's competition, a few of whom I had tried, and regretted. It was very clear to me that Evan was my salesman, and Papa's was the dealership for me, and the tone he set by being patient, understanding and relaxed made me feel comfortable with a process that is usually tense and stressful. I sincerely hope that management at Papa's Dodge/Jeep in New Britain realizes that they have a true gem in Evan Monikowski: I would imagine that Papa's name is a good one in the field because of employees like Evan---I likewise sincerely hope that Evan's dedication, skillfulness, warmth and friendliness are valued and appreciated, and hopefully rewarded by his bosses. He deserves it! I thank you for your attention. Sincerely, Ly Tran More

This was my first time shopping for a new car and I couldn't have had a better experience. From the minute I walked on to the lot Ryan Mundt took excellent care of me. He took the time to answer every couldn't have had a better experience. From the minute I walked on to the lot Ryan Mundt took excellent care of me. He took the time to answer every question I had and walked me through every step of my shopping experience. I wasn't pressured or pushed into buying a car and really felt comfortable the entire time. I absolutely LOVE the Jeep I purchased and the price I got is AMAZING. I did some shopping around and Papa's blew the competition away. If you're looking for a car I would highly recommend going to see Ryan Mundt and the team at Papa's. They make you feel like family there with how great they take care of you. Awesome service, friendly staff, and a HUGE selection of cars. I am definitely a happy new car owner after this entire experience. More