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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.2
927 Reviews

585 E Main Street

New Britain, CT

06051

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Showing 927 reviews

July 21, 2013

I came to Papas at the recommendation of my sister who recently bought a Jeep from Garry. Garry was outstanding and worked very hard to get the Jeep we wanted at a great price. Although there are many J More

by dyoung122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Jul 22, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Daniel, Thanks to you and your sister for trusting us to fulfill your needs in your 2014 Grand Cherokee Laredo purchase. As you stated there are many dealers between Milford and here and we are glad you chose Papa's. Thanks, Dom Papa

July 11, 2013

In late April, we ordered a Ram Laramie 1500 from Papa's Dodge Of New Britain. The truck was delivered June 27th. The Ram turned out to be much nicer than originally expected. Our salesman, Jeromy Be More

by Sandy1500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeromy Berman, Claudia The Min-Pin
Jul 22, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Sandy and Richard, It was a pleasure for both myself and my human dad, Dom Papa to meet you. I'm glad the ride from Plainville to Vermont in your New Dodge RAM 1500 was a dream.I hope ou enjoyed the video Jeromy Berman and I made for you. Please be sure to say hi whenever you are in again. Thanks, Claudia the Min-Pin

July 10, 2013

I am on my 2nd Grand Cherokee and this was the first time going to Papa's. I turned in an '07 GC for a 2013. I got my first vehicle from Executive Jeep and can say that my experience at Papa's has been bette More

by Benmotyka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mundt
Jul 22, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Ben, Sorry about this. I know that you and Ryan have been talking and I hope we get this remedied for you very soon. Please keep Ryan Mundt informed of your progress. Thanks, Dom Papa

July 10, 2013

We had lots of questions and Gary answered them all and gave us a very fair price. We considered many other dealerships but Gary hung in with us and in the end, we felt that he gave us a good deal and wal More

by MAUREEN4075
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Tufano
Jul 22, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Russ and Eileen, Thank you for the wonderful review and for buying your 3013 Jeep Wrangler from us here at Papa's. We know that Redding is a drive from us and we appreciate you making the drive. Glad you found Gary Tafano a pleasure to work with. Dam Papa

July 09, 2013

The reason for this rating is because of the bad experience with the used car manager Ron Berman. He was very aggresive toward me and even though i said I would not buy unless the price per month wa More

by bambiold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ward
Jul 10, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Thank you for the positive review of our dealership and John Ward. I am not sure what happened here but I will surely have a discussion about it. If you would like to come in and work with John again please have him get me involved since our goal is to make all our customers completely satisfied. Thanks, Dom Papa

July 06, 2013

Thanks Jessica for always providing great Customer Service each and every time I come to the Xpress desk. I have brought in 3 vehicles over time and Jessica is always pleasant and providing me inform More

by bevs60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Robinson
Jul 11, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

We are so pleased that you are enjoying the Express Lane 30 Minute oil changes and Jessica's customer service. Thank you for the feedback, Dom Papa

July 06, 2013

Ryan Mundt, was the best. During the whole process, I felt that Ryan did a great job explain the product to me as well as all the options. When it came down to buying the car, I felt that Ryan was reall More

by batman007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mundt
Jul 08, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Greg, Happy to hear Ryan Mundt made buying your new 2012 Chrysler 300S a memorable experience. Here at Papa's we strive to make the best possible deal so it's great that Ryan really went above and beyond to make that possible. I appreciate the recommendation and I hope you enjoy driving around New Haven in your new Chrysler 300S. Thank you, Dom

July 05, 2013

This is my 3rd vehicle purchased from Papa's. I find them willing to negotiate on a fair price without the usual games. The salesmen were professional and friendly with a good understanding of features More

by farj1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Jeff Juaire
Jul 08, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Fred, It's great to see you've returned to Papa's for the third time. Your business is very important to us. Glad to hear my guys Jeff Juaire and Evan Monikowski were professional and educated on the features and functions of the 2013 Ram 15W you purchased. I hope the 2013 Ram gives you the same great service as your Dakota did. Thank you for coming in and we look forward to seeing you again. Dom Papa

July 03, 2013

Papa's offered us a great price right off the bat. Jeromy was extremely responsive and knowledgeable and we are very happy with our purchase. More

by wynneanderic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy Berman
Jul 08, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Eric and Wynne, Thanks for coming into Papa's. I'm glad Jeromy Berman found the color you wanted on for your 2013 Chrysler Town and Country Touring and gave you the best possible price. You should expect nothing less from Papa's. Thank you again, Dom Papa

July 02, 2013

Great people to deal with. Very reasonable, pricing is very fair. Please note I purchased a used car. I found the window sticker was not accurate. When I noted this the dealer did not seem too concerned e More

by SuperDave33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Viilaescusa
Jul 08, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Dave, Thank you for the review and for purchasing a vehicle from Autohouse Used Car Outlet. Were pleased you found everything reasonable. We are however disappointed that we missed the problem with the software program that generates our window stickers and thank you for pointing this out. We will be keeping a closer look at this going forward. That's the best part of these reviews, every now and then we can learn something that helps us to get better. Thanks, Dom Papa

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