
Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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I came to Papas at the recommendation of my sister who recently bought a Jeep from Garry. Garry was outstanding and worked very hard to get the Jeep we wanted at a great price. Although there are many J recently bought a Jeep from Garry. Garry was outstanding and worked very hard to get the Jeep we wanted at a great price. Although there are many Jeep dealerships between Milford and New Britain, it was well worth the ride to come to Papas. Thanks again and I would recommend Garry for anyone interested in buying a Jeep. More
In late April, we ordered a Ram Laramie 1500 from Papa's Dodge Of New Britain. The truck was delivered June 27th. The Ram turned out to be much nicer than originally expected. Our salesman, Jeromy Be Papa's Dodge Of New Britain. The truck was delivered June 27th. The Ram turned out to be much nicer than originally expected. Our salesman, Jeromy Berman was very helpful throughout the entire process. He was extremely knowledgeable on all inventory and helped us every step of the way. Jeromy was very patient, kind and considerate and was neither overbearing or pushy. Another aspect of the visit was meeting the little dog, Claudia, who definitely contributed to our decision to buy the truck, as well as meeting Mr.Papa who was extremely pleasant and kind. Upon delivery of the truck, Jeromy spent two hours showing us the interior and exterior and all the features, despite the terrible weather. It was hot, humid and raining. We couldn't believe that he maintained such a positive attitude despite it all! We have had the vehicle for two weeks and we have enjoyed the truck immensely. We drove to upper Vermont and it was nothing short of a dream. We would definitely recommend our salesman Jeromy Berman, as well as Papa's Dodge to our family and friends and we would definitely do business with Jeromy and Papa's Dodge again Jeromy went above and beyond his call of duty to help us have a positive experience. We are looking forward to many years of pleasure with our new Ram, knowing Papa's and Jeromy are behind us. More
I am on my 2nd Grand Cherokee and this was the first time going to Papa's. I turned in an '07 GC for a 2013. I got my first vehicle from Executive Jeep and can say that my experience at Papa's has been bette going to Papa's. I turned in an '07 GC for a 2013. I got my first vehicle from Executive Jeep and can say that my experience at Papa's has been better. It's not as though I had a bad experience at Executive, but they were not as customer friendly as the folks at Papa's. Ryan Mundt was my salesman and he was very helpful and was able to get me into my new Jeep. He was very attentive to what I was looking for until I wasn't needed anymore. I had an aftermarket sunroof installed on the new Jeep and have been dealing with it ever since. With the roof all the way open (and all windows up) the wind swirls around the inside of the truck and literally hurts your ears. I made mention of this to Ryan and he decided it best for me to deal with the aftermarket guy directly. I'm still dealing with the sunroof guy (who is now starting to blow me off) and I've had my Jeep for 3 months now. Once Ryan gave me the roof guy's number, I never heard from Ryan again. Not even a follow up to ensure my roof has been done to my satisfaction, which it has not. More
We had lots of questions and Gary answered them all and gave us a very fair price. We considered many other dealerships but Gary hung in with us and in the end, we felt that he gave us a good deal and wal gave us a very fair price. We considered many other dealerships but Gary hung in with us and in the end, we felt that he gave us a good deal and walked us throught our concerns/questions. He was a pleasure to work with and we're happy with our purchase. Russ and Eileen Catalano More
The reason for this rating is because of the bad experience with the used car manager Ron Berman. He was very aggresive toward me and even though i said I would not buy unless the price per month wa experience with the used car manager Ron Berman. He was very aggresive toward me and even though i said I would not buy unless the price per month was acceptable he didn't have to talk to me the way he did. On the other hand, John Ward was a gentleman and answered all my questions honestly even though I knew the answers before I asked. If he didn't know he went and got the correct information. I would highly recommend anyone going to this dealership to ask for John as a rep. and avoid ron Berman. More
Thanks Jessica for always providing great Customer Service each and every time I come to the Xpress desk. I have brought in 3 vehicles over time and Jessica is always pleasant and providing me inform Service each and every time I come to the Xpress desk. I have brought in 3 vehicles over time and Jessica is always pleasant and providing me informative details of my service and that is truly appreciated. More
Ryan Mundt, was the best. During the whole process, I felt that Ryan did a great job explain the product to me as well as all the options. When it came down to buying the car, I felt that Ryan was reall felt that Ryan did a great job explain the product to me as well as all the options. When it came down to buying the car, I felt that Ryan was really trying to get the best deal for me. To be honest, Ryan made my buying experience at Papa's dodge one that I would recommend for any customer. Thanks Ryan and Papa's Dodge I love my 2012 Chrysler 300 S!!! More
This is my 3rd vehicle purchased from Papa's. I find them willing to negotiate on a fair price without the usual games. The salesmen were professional and friendly with a good understanding of features them willing to negotiate on a fair price without the usual games. The salesmen were professional and friendly with a good understanding of features and functions. The office manager made the paperwork easy and hassle free. Would recommend checking out Papa's if your looking for a Dodge / Chrysler product More
Papa's offered us a great price right off the bat. Jeromy was extremely responsive and knowledgeable and we are very happy with our purchase. Jeromy was extremely responsive and knowledgeable and we are very happy with our purchase. More
Great people to deal with. Very reasonable, pricing is very fair. Please note I purchased a used car. I found the window sticker was not accurate. When I noted this the dealer did not seem too concerned e very fair. Please note I purchased a used car. I found the window sticker was not accurate. When I noted this the dealer did not seem too concerned even though the car was missing $1500 in options that were listed on the window sticker. Please be careful to fully understand what you are buying. More