
Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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When I ordered a Ram2500 2013, my salesperson was John Ward. He was extremely helpful throughout the process of buying a truck. John Ward kept me informed on the order status and as well as the expected d Ward. He was extremely helpful throughout the process of buying a truck. John Ward kept me informed on the order status and as well as the expected date of the delivery. He also took care of all the accessories. Overall, I believe he is a good salesman. I was very satisfied with the service he provided. I would recommend him to others. More
Ryan Mundt is quite a asset to your company. He was professional and followed up on all he did for us. My daughter and I bought a car and he was fantastic in all the information and explaining about th professional and followed up on all he did for us. My daughter and I bought a car and he was fantastic in all the information and explaining about the Jeep Patriot. He did everything to make us feel comfortable since this was very important purchase for my daughter. He did not push or treat us like females that don't know anything about buying a car. Being in the business world I appreciate when a salesperson does not patronize or disrespect us. He was very knowledgeable and answered all our questions honestly. It was a pleasure doing business with that young man. I would recommend Ryan and your dealership to all my friends and family and If we need to buy a car again which i am sure we will, we will come to Ryan and Papa Dodge. More
when my wife and I decided to buy a new 2014 Grand Cherokee we shoped around at a few other dealers before coming to papas, we met with John Ward and told him the exact vehicle we wanted, he happened Cherokee we shoped around at a few other dealers before coming to papas, we met with John Ward and told him the exact vehicle we wanted, he happened to have it in the show room. after a few days of talking price john called us to let us know he had gotten us the exact price we had wanted to pay, when we picked up the vehicle everything was in order and the delivery went with out a problem. this is the first time I have purchased a vehicle and not felt pressured to buy all the little "extras" John went over all the books with us and explained the vehicles features. we would highly recomend buying a vehicle there. thanks again More
My wife and I woke up on saturday the 30th of march 2013 with absolutely no plans of buying a new vehicle but decided that since we were going near hartford that maybe we would start the process by test dri with absolutely no plans of buying a new vehicle but decided that since we were going near hartford that maybe we would start the process by test driving a jeep since we missed having a four wheel drive vehicle. Quickly searching the internet I saw that Papa's seemed to have a good selection of used 4-door wrangler's. Ryan met us outside. He quickly arranged for us to test drive a 2011 and then had our car appraised. Now I usually spend about a month shopping around and doing my homework. But this offer they gave us seemed really good. So I told Ryan that we need to digest this and went out to lunch. After lunch we actually went back to Papa's and sealed the deal. When I went home that nite and sunday I tried to find out if I acted to fast but the more I checked out our deal the better it looked. And because Ryan never pressured us we felt comfortable enough to do something I've never done before, buy a car on the first day of looking. Thanks Ryan and Papa's for saving me a month's with of anxiety. P.S. Went to get a small problem dealt with on the jeep. The service dept took care of it right away. Mean while I was talking to Marty in the Parts dept and he gave me another great deal on new rims for the jeep. I couldn't find a price better on the internet. Thanks Marty for helping me surprise my wife. P.S. 2 Papa's showroom is worth a visit. Antique cars, barber shop and full service dinner. Go check it out More
My wife and I recently purchased a 2012 Chrysler Town & Country from Papas. Evan was our sales person. He was always friendly and helpful and really knows how to set up and explain all the features of th & Country from Papas. Evan was our sales person. He was always friendly and helpful and really knows how to set up and explain all the features of the minivan, from the seats, to the power doors, etc., the entire van. He was especially helpful demonstrating the EVOC and UConnect systems - phone, hard drive, radio, navigation, back up camera. Jeff was the business manager who explained the financing and extending warranty options, all in a very friendly and helpful way. These two gentlemen are an asset to your dealership and made our buying experience a very positive one. Sincerely, Matthew & Meyling Killfoile More
Warning do not have your car serviced here.They told me I needed 1200 dollars of work.that my radiator was cracked.all I needed was a thermostat.They are very dishonest greedy and liars.They take advantage needed 1200 dollars of work.that my radiator was cracked.all I needed was a thermostat.They are very dishonest greedy and liars.They take advantage of people. More
I would highley recommend Papa's Dodge. Everyone was friendly and helpful. The show room was amazing and it was a fun experience to see the themes. My salesman Jeromy was very knowledgeable and went ove friendly and helpful. The show room was amazing and it was a fun experience to see the themes. My salesman Jeromy was very knowledgeable and went over all the features of the Dodge Truck I was interested in. He explained all the steps during the purchase and answered all my questions. The atmosphere was great with no sales pressure and everyone I worked with made the experience feel like we were all family. More
Jeromy and the entire sales staff were excellent. They Jeromy and the entire sales staff were excellent. They were extremely professional tyhroughout the entire buying process. They explained every aspec Jeromy and the entire sales staff were excellent. They were extremely professional tyhroughout the entire buying process. They explained every aspect of our deal including vehicle features, options,maintenance packages,etc... Everyone made sure we were comfortable while during the sale and offered us drinks, water,coffe, etc... Jeromy and the staff were very honest and fair about our trade in without attempting any of the tricks or hidden fees that you hear about at other dealerships. From the time that I originally contacted Papa's and was contacted by Jeromy till we drove out of the dealership lot with our new wrangler unlimited, it was a great experience. We even witnessed our salesman, Jeromy personally inspecting our jeep before we left and ten making sure that we understood the owner's manual's features, upcoming appointments,etc... This is another reason to deal with an established, recommended dealership like Papa's. My Wife and I will definetly recommend this dealership to anyone looking for a new or used vehicle. Keep up the good work. Have a good one, Doug and Joan Roberts More
On 4/11/13 I went to Papa's in search of my first new vehicle. I made an appointment and met with Garry Cwikla. Garry could not have been more helpful. He was outgoing, passionate, and probably the most vehicle. I made an appointment and met with Garry Cwikla. Garry could not have been more helpful. He was outgoing, passionate, and probably the most down to earth individual I have ever had the pleasure of working with. Garry spent nearly five hours working with me on getting the exact vehicle I intended on purchasing. Garry as well as Matt Campagna did everything they could to ensure I received the best customer service possible. I truly believe these individuals went above and beyond. Garry was extremely knowledgable in all the specs for the vehicle options that I was exploring. Even something as minute as the color of the vehicle Garry was able to give me the complete xxxxxxand con's. On top of that, Garry worked hard in ensuring that I got everything I needed for the money I was about to spend. Without the help of Garry I do not believe my first experience in buying a vehicle would have ever gone that perfect. I would also like to add, that during my time in the financial office with Jeff Juaire I could not have been more pleased with the professionalism he portrayed. Jeff conversed with me like a regular "joe" and made me feel comfortable. He worked hard in making sure that I was given a multitude of options for financing. He continued working with me by explaining all the packages and the benefits to each one, allowing me to make an easy informed decision. I thank Jeff for the work he did on my behalf. In all, my experience with Papa's Dodge never had a single negative moment. Not only Garry, Matt, and Jeff, but the entire staff was friendly. In fact I even met Dom Papa who thanked me for my business. But most importantly the major thank you goes to Garry and Matt for all they did. Once again Thank you and I guarantee you, I'll be back for more business. Sincerely, Dan Perkins More
I shopped around and found that Papas Jeep was the best. Evan and Jeff went above and beyond for me.. I can,t say enough good things about them. I will send , even bring customers to them. They gave me a ve Evan and Jeff went above and beyond for me.. I can,t say enough good things about them. I will send , even bring customers to them. They gave me a very good deal on my new jeep wrangler unlimited sahara.. and I love it.. They really came thru for me. I look forward to seeing them in the future.. More