
Papa's Chrysler Dodge Jeep RAM
New Britain, CT
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Working with Steve was an absolute pleasure, and he made this experience a very positive one! He made my decision very easy, and took the time to go over each and every feature in my new truck. this experience a very positive one! He made my decision very easy, and took the time to go over each and every feature in my new truck. More
Gotta give kudos to Carl for the EXCELLENT service given to me on 26Dec12. Told him I really don't need a new van but am looking to buy one because my daughter's Jeep broke down and I'm going to give her m to me on 26Dec12. Told him I really don't need a new van but am looking to buy one because my daughter's Jeep broke down and I'm going to give her my '06 Dodge van. I was servicing my 2006 Dodge van that day and decided to see what Papa's had to offer. Told Carl I was scheduled to meet with a Stafford dealership as soon as the work on my '06 van was done and that I didn't want the on and on and on chatting and time consuming negotiating. Carl got right to it, had me narrow down on what type of van I was interested in, showed me several vans and then proceeded to get a GREAT price that I couldn't refuse for the one chosen by me. Never bought a car so quickly in my 50 years of buying cars and had such good S-E-R-V-I-C-E!!! He took care of changing my plates and my daughter's as well PLUS even took me to the gas station (good idea Papa's) and filled up the van. Keep up the good work Carl. You know the definition of SERVICE!!!! More
Overall, this was an extremely pleasant car buying experience. Spoke with Evan over the web and all my emails and questions were answered quickly and extremely well. As I entered the dealer, he walk experience. Spoke with Evan over the web and all my emails and questions were answered quickly and extremely well. As I entered the dealer, he walked me around to understand what I wanted and then after test driving a few cars.. started me off to "build my own" to see if there was something they did not have that I could order. Very friendly, communication throughout the entire order process... Ed was extremely helpful and walked me through the financing and explained everything very clearly. Both Evan and Ed made this a very pleasant experience and i will be referring people to this dealer. Talk about a painless experience, I drove away with a huge smile and feeling of satisfaction. Thanks guys! More
Dan was Very nice ,knowledge of the product, freindly out going. Easy to work with. Follow up was excellent . Asset to your dealership Would recommend to family and friends as a place to buy. going. Easy to work with. Follow up was excellent . Asset to your dealership Would recommend to family and friends as a place to buy. More
Ryan was great. I went in there looking for a wrangler with very particular standards. He found me the perfect ride and was very friendly. He did the best he could on the price and made the whole buying e with very particular standards. He found me the perfect ride and was very friendly. He did the best he could on the price and made the whole buying experience easy. Bought my last vehicle, Dodge Ram, at Crest Dodge when it was still around and was very dissatisfied with my results. So far this experience has been much better. If you go to Papa's I would 100% recommend Ryan Mundt. More
Ryan Mundt was the best salesman I have ever worked with! Buying a new car for me was a big decision and I really appreciated the patience and time he took to answer my questions and to truly make me feel c Buying a new car for me was a big decision and I really appreciated the patience and time he took to answer my questions and to truly make me feel confident in my decision. I had stopped at other dealerships prior, and the salesmen were pushy, aggressive, avoided questions and really seemed like they just wanted a sale. Ryan definitely invested the time to help me analyze what features in a new car were really important to me and found me exactly what I needed and was looking for. I would recommend him to anyone looking for a low stress, well-educated purchase. More
Zaneta was one of the best cars sales representatives we have encountered. My husband hates the high pressure sales and the lack of trust he feels when shopping for a new vehicle. Zaneta patiently answe have encountered. My husband hates the high pressure sales and the lack of trust he feels when shopping for a new vehicle. Zaneta patiently answered all his questions without the harsh sales pitch. This did the trick. Even if he has found another vehicle at another dealer, he would have bought from Papa's because of how comfortable he felt buying from Zaneta. Papa's you have a top notch sales representative in Zaneta! More
I EMAILED THE DEALERSHIP IN EARLY FEBRUARY AND RECEIVED AN IMMEDIATE RESPONSE FROM DAN. HE ANSWERED ALL MY QUESTIONS AND MADE TIME FOR ME WHEN I WAS READY TO BUY. I HAD TO BE AT WORK AT 7PM AND EVERYONE P AN IMMEDIATE RESPONSE FROM DAN. HE ANSWERED ALL MY QUESTIONS AND MADE TIME FOR ME WHEN I WAS READY TO BUY. I HAD TO BE AT WORK AT 7PM AND EVERYONE PULLED TOGETHER AND GOT ME MY NEW CAR AND ON THE ROAD TO WORK WITH TIME TO SPARE. BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!! More
Garry was very helpful and supportive through the entire buy process. He even saw to it that my car was sheltered in the garage during the blizzard of Feb 2013. Thank you Garry!!! buy process. He even saw to it that my car was sheltered in the garage during the blizzard of Feb 2013. Thank you Garry!!! More
There was no pressure from the sales person or the Finance person. We were able to browse at our own pace and decide what was right for us. They miscalculated an option addition and made good on the Finance person. We were able to browse at our own pace and decide what was right for us. They miscalculated an option addition and made good on their mistake. More