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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.4
926 Reviews

585 E Main Street

New Britain, CT

06051

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Showing 926 reviews

March 14, 2013

Working with Steve was an absolute pleasure, and he made this experience a very positive one! He made my decision very easy, and took the time to go over each and every feature in my new truck. More

by fastfreddyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 15, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

FastFreddy, Thank you for the feedback. I'm glad that Steve Lewis made your truck buying experience a positive one. I know that there are many places between here and Portland you could have bought your 2012 Dodge Ram 2500 Diesel and I appreciated you choosing Papa's. Hope to see you at our Rippin Rubber Wednesdays! Thanks, Dom Papa

March 12, 2013

Gotta give kudos to Carl for the EXCELLENT service given to me on 26Dec12. Told him I really don't need a new van but am looking to buy one because my daughter's Jeep broke down and I'm going to give her m More

by tswilksr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Tom, Glad that we were able to help you and your daughter out. Hope your new Dodge Grand Caravan gives you the same great service that the 2006 Caravan did and that the 06 serves your daughter well. Thank you for also being a service customer. Have you tryed our Express lane 30 minute oil change center yet? We know there are many dealerships around Ellington you could have purchased your new car (like Stafford) and we thank you for choosing Papa's. I will be certain to share this with Carl Lepack and our Service Department. Thanks, Dom Papa

March 11, 2013

Overall, this was an extremely pleasant car buying experience. Spoke with Evan over the web and all my emails and questions were answered quickly and extremely well. As I entered the dealer, he walk More

by camaroguy72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Ed Koziol
Mar 12, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Rob, Thank you for your feedback. Glad you had a pleasant and painless experience buying your new Jeep Wrangler. I will be sure to share this with Evan Monikowski and Ed Koziol. We realize that you can purchase a new Jeep at many dealerships around Tolland, CT and we thank you for coming to New Britain and Papa's. Thanks, Dom Papa

March 08, 2013

Dan was Very nice ,knowledge of the product, freindly out going. Easy to work with. Follow up was excellent . Asset to your dealership Would recommend to family and friends as a place to buy. More

by Puppia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Puppia, Thank you for the review. Glad to see that you found Dan Arsenault "easy to work with". I know there are many places on Long Island where you could have purchased your Jeep Wrangler and I just wanted to express my appreciation for you choosing Papa's. Thanks, Dom Papa

March 08, 2013

Ryan was great. I went in there looking for a wrangler with very particular standards. He found me the perfect ride and was very friendly. He did the best he could on the price and made the whole buying e More

by DMatejek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mundt
Mar 11, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

DMatejek, Thank you for the review. Glad to see that your experience at Papa's was better then at other Chrysler Dodge Jeep RAM dealers. I know there are many places you could have purchased your Jeep Wrangler from Waterbury to Hartford and I appreciate you choosing us. I will be certain to share this with Ryan Mundt. Thanks, Dom Papa

March 07, 2013

Ryan Mundt was the best salesman I have ever worked with! Buying a new car for me was a big decision and I really appreciated the patience and time he took to answer my questions and to truly make me feel c More

by monika215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mundt
Mar 07, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Monika, Thank you so much for the wonderful feedback. I will be certain to share it with Ryan Mundt. We agree that buying your Jeep Grand Cherokee Overland was a big decision and that is why we invest the time to consult with you as opposed to sell you. It's been working for us since 1947 so I guess well keep it up and let the other dealers you spoke about try to sell you in the pushy style. Thank you for traveling from Stowe VT to do business with us. I appreciate it. Thanks, Dom Papa

March 03, 2013

Zaneta was one of the best cars sales representatives we have encountered. My husband hates the high pressure sales and the lack of trust he feels when shopping for a new vehicle. Zaneta patiently answe More

by GuyAparo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
Mar 04, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Tracy and Guy, Thank you for the feedback. I will be sure to share this with Zanetta Boryka. I'm glad to see she was patient and made the experience buying your Dodge Ram 1500 Laramie a comfortable experience. I know there are many places around Southington and I'm glad you chose us. Thanks, Dom Papa

March 01, 2013

I EMAILED THE DEALERSHIP IN EARLY FEBRUARY AND RECEIVED AN IMMEDIATE RESPONSE FROM DAN. HE ANSWERED ALL MY QUESTIONS AND MADE TIME FOR ME WHEN I WAS READY TO BUY. I HAD TO BE AT WORK AT 7PM AND EVERYONE P More

by zeni2691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire
Mar 04, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Zeni, Thank you for the wonderful feedback. I'm glad we got you to work on time! I'm pleased you found this to be your best car buying experience ever. I know there are many places you could have purchased your Dodge Journey between Cheshire and here and I'm pleased you chose us. I will be sure to share this with Dan Arsenault. Thanks, Dom Papa

March 01, 2013

Garry was very helpful and supportive through the entire buy process. He even saw to it that my car was sheltered in the garage during the blizzard of Feb 2013. Thank you Garry!!! More

by chstcyr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla
Mar 04, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Christine, Thank you for the kind review. I will be certain to share it with Garry Cwikla. I'm glad we sheltered the car of your dreams during the blizzard. I know you have many choices to buy your 2010 Dodge Challenger around Plainville and I appreciate you picking Papa's. Thanks, Dom Papa

February 28, 2013

There was no pressure from the sales person or the Finance person. We were able to browse at our own pace and decide what was right for us. They miscalculated an option addition and made good on the More

by classsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka, Ed Koziol
Feb 28, 2013 -

Papa's Chrysler Dodge Jeep RAM responded

Classsea, Thank you for the feedback. Glad we delivered on our promise of no pressure. While we don't like to make mistakes we do admit to them. I will be sure to share this with Zaneta Boryka. Thanks Dom Papa

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