Papa's Chrysler Dodge Jeep RAM
New Britain, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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We felt Evan did a very good job of presenting the features of the car we looked at, and did so without being critical of other makes of cars we were considering. He concentrated on the positives of t features of the car we looked at, and did so without being critical of other makes of cars we were considering. He concentrated on the positives of the Chrysler Town and Country. He was also prompt in providing additional information we needed. As a further suggestion regarding this questionnaire, because ours was a new car purchase, some of the questions above really do not apply. It would be more beneficial to divide the questionnaire into two segments, one being new or used car purchase and the other being service/repair/autobody, etc. More
Jessica was polite and friendly. She told me it would take about 30 mins.for my oil change and that is about what it took. The Vehicle Check Sheet is good information about your vehicle's condition. take about 30 mins.for my oil change and that is about what it took. The Vehicle Check Sheet is good information about your vehicle's condition. More
I emailed with Evan a few times regarding a Jeep Grand Cherokee. On Saturday we went to Gengras and did a test drive and asked them to give us their best price on the Jeep. We wanted to make sure we were Cherokee. On Saturday we went to Gengras and did a test drive and asked them to give us their best price on the Jeep. We wanted to make sure we were getting the best price at Papa's. The games began and we ended up leaving there with a very bad taste in our mouths. I really thought we would just go home and rethink this whole buying thing. We only wanted someone to be honest and give us the best deal they could. We decided to go see Evan. He was very knowledgeable and confident. We took a test drive with him and I knew he was our guy! I thought maybe he would change the price he quoted via email or add all kinds of fees, but he did not! The price we got on Papa's was almost $2,000 less than their competitor including fees, trade-in and price of car! Needless to say, we were extremely happy with Evan and have already told friends how great he was to work with. He took us through the car and spent so much time with us. He was honest and open and we were so relieved to be his customer! Thanks Evan. We really appreciate all your help! Pat and Tom More
I came in the other day looking for a Jeep Wrangler, not so much with the intentions of buying because I was on my way to another dealership to look at an 08 wrangler with 50 thousand miles on it for 17 tho so much with the intentions of buying because I was on my way to another dealership to look at an 08 wrangler with 50 thousand miles on it for 17 thousand dollars that I had my heart set on. My father accompanied me yesterday to Papa's and Zaneta helped us. She made an excellent, lasting impression on me. She was geniunely friendly, and was excellent in helping me find exactly what I was looking for and more at a more than reasonable price. I bought a 2012 Jeep Wrangler with 11 thousand miles on it and I couldn't be more satisfied. I am literally in love with my car. It's my dream car! The customer service I recieved from Zaneta and Jeff was remarkable. They are both so helpful and geniune. I would highly recommend this car dealership to any of my friends and will do so. I am very pleased I bought my car from Papa's and I would gladly buy another vehicle from them when the time comes. The most awesome car dealership I've ever been to. Great atmosphere, wonderful employees. More
Garry and Jeff were both great!!!! We had a great experience buying our Jeep from them. The only thing that didn't happen was they let us drive off the lot with out filling up the gas tank all the w experience buying our Jeep from them. The only thing that didn't happen was they let us drive off the lot with out filling up the gas tank all the way. More
i just picked up a 2013 dodge charger rt awd, this is the second car my family has bought from Pappa's Dodge. I live in Stamford Connecticut and there are many dealers along the way but i highly recommend go second car my family has bought from Pappa's Dodge. I live in Stamford Connecticut and there are many dealers along the way but i highly recommend going to Pappas its worth the trip,THE SERVICE MAKES A DIFFERENCE AND THE WHOLE STAFF IS GREAT, ESPECIALLY SALESMAN GARY CWILKA, HE HAS WENT ABOVE AND BEYOND IN HELPING US, HES A STAND UP NO NONSENSE GUY, NO REQUEST IS TO MUCH FOR THIS MAN!! ITS ALSO A GREAT PLACE TO TAKE KIDS, TO LOOK AT THE CLASSIC CARS.THEY TREAT YOU LIKE FAMILY. More
Papa's Dodge is a very impressive dealership. Being a fisherman, I especially liked the 'Jaws' theme there. More than that though, the Truck Specialist, Frank Montoni was what really made the experience fisherman, I especially liked the 'Jaws' theme there. More than that though, the Truck Specialist, Frank Montoni was what really made the experience awesome. I have dealt with different salesman over the years, and really not into the pressure style approach. The truck I went to see ended up not having one option I needed, and time was a factor. Rebate ending in a few days, and 2013 trucks/pricing right around the corner. Never once did I feel Frank was steering me towards the truck he had on the lot. Instead he thanked me for coming up, and promised to look for the truck I wanted. Frank went into work early the next day, and located the exact cab and chassis in Pennsylvania. There was a few week delay until truck would be shipped and flatbed dump installed. During that time Frank stayed in communication with me. I love the truck, 2012 Dodge 5500 4x4 - and I would highly recommend anyone looking for a commercial vehicle contact Frank. More
We were able to locate a special limited edition 2011 Charger on sale from the Internet. Dan was very responsive and assisted us in finalizing the deal as our son desired to purchase this vehicle and is Charger on sale from the Internet. Dan was very responsive and assisted us in finalizing the deal as our son desired to purchase this vehicle and is in the Army (currently in Afghanistan). We are from Wisconsin and flew to Hartford. Dan picked us up at the airport and assisted us the whole time we were there. Ed and Dan provided excellent service. More
I went to papas dodge for a new Jeep..Matt & Garry helped me find the exact one I wanted..Matt went out of his way to search other dealerships for my exact vehicle..while Garry stayed until 8 p.m. to helped me find the exact one I wanted..Matt went out of his way to search other dealerships for my exact vehicle..while Garry stayed until 8 p.m. to hand over the car..these guys helped me in every way possible..they gave me the best deal for my trade-in along w/ the purchase of my new wrangler..these guys are the real deal..best customer service I have ever had..thanks again guys More
Evan was our salesperson and he was great, we initially contacted him via the internet, he was very helpful and informative. When we visited the dealership we did not feel like we were under pressure to bu contacted him via the internet, he was very helpful and informative. When we visited the dealership we did not feel like we were under pressure to buy anything. He showed us two different vehicles one that had fewer features and one that was loaded and showed us the numbers for both letting us make the ultimate decision without any type of pressure. This was very different from any car experience we have had before and we will return to Papa's Dodge for all our future car buying needs. We will also recommend your dealership and Evan in particular to our friends that my be interested in buying a new vehicle. More





