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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.2
927 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 927 reviews

July 19, 2012

I would like to thank Noel Harken for making my purchase of a Jeep Grand Cherokee Overland so enjoyable. Noel is a pleasure to work with and is very patient. He entertained and answered all of my question More

by MAP10bb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 27, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Marcie, Thank you for the kind words. We are glad that Noel Harken was able to make your New Jeep Grand Cherokee purchase pleasurable and easy. I don't like reading the directions either. We know you have many choices when it comes to sales of Jeeps between Terryville and here so thanks again for Choosing Papa's and Noel Harken. Dom Papa

July 14, 2012

Just would like to thank Noel and Mark for a great buying experience. Any new dodge in the future will be from Papa's. You exceeded expectations. Jeff More

by jpg121864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 27, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Jeff, Thank you for the Review of your experience buying a Dodge from us here at Papa's. We know that there are a lot of car dealers between E. Hampton and New Britain and we appreciate you choosing us. I will be sure to share this with Noel Harken. Thanks, Dom Papa

July 13, 2012

Jeromy did a 21st Century transaction for us. From cradle to grave in less than 12 hours! No surprises; everything was completely transparent. We are wary of bait and switch tactics in auto sales, so More

by oldlawyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas E. Medvecky, Jeromy Berman
Jul 27, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Tom, Glad to see we finally made it into the 21st century. We appreciate your caution but we don't subscribe to the bait and switch tactics of some car dealers. We prefer to treat you with "The Respect You Expect" and I'm glad that Jeromy Berman treated you the way you deserve. We know you have many car buying choices between Salisbury and here and we appreciate you choosing Papa's Jeep. I will be sure to share this with him. Thanks, Dom Papa

July 11, 2012

I had a great experience working with Noel! He was attentive, helpful, and went above and beyond to get me the deal I wanted...I love my Jeep Wrangler! More

by Katie41078
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 11, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hey Katie, Thank you for the kind words. We love to be attentive to peoples needs when they are buying a car. Glad you love the Wrangler. Are you coming to our Wrangler Rally in August? I will be sure to share this with Noel Harken. Thanks, Dom Papa https://www.facebook.com/photo.php?fbid=442341369116470&set=a.149634665053810.33197.129502813733662&type=3&theater

July 09, 2012

Dealt with Bill Reudgen ,It'll take you about a nano second to figure out how nice of a guy Bill is. Bill put up with me and went the the extra mile or in my case more like 10 miles to help in buying my More

by krom
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Ben, Thank you for the kind words. I'm sure Bill Reudgen would have went 20 miles to make a customer happy. It's why he has so many reviews right here on this Car Dealer Review website. I will let him and Jeff Juaire know about your kind words. Thanks Dom Papa

July 09, 2012

My experience at Papa's Dodge was very good. I was impressed with the facility, the friendliness of the staff, and the ease of the transaction. I was happy to walk away with a new vehicle at the end More

by jennadhan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire
Jul 10, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Jenn, Thank you for your kind words. We are glad you liked our facility but more pleased that we made it an easy car buying experience and that you were happy. I will be sure to share your kind words with Bill Reudgen. Thanks again, Dom Papa

July 03, 2012

The guys at Papa's Dodge are great! The sales reps are very knowledgeable and make the whole car buying experience a great one. Everyone staffed there is friendly and is able to answer all your questions. More

by TrevorE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski, Jeff Juaire
Jul 10, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Trevor, I am pleased that we were able to make your car buying experience pleasant and easy. I will be sure to share your kind words with Noel Harken, Evan Monikowski and Jeff Juaire. Thanks again, Dom Papa

June 27, 2012

The performance of the Service staff was quite good. The only issue I had was that the courtesy van forgot that I was to be picked up at a specific time. If I had not called 20 minutes after I should have b More

by champion2011
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Donahue, Service Dept
Jul 10, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hey we are sorry about that. Glad that the service dept. performance pleased you.

June 27, 2012

We recently purchased a preowned VW Toureg from Papa's. At first we were disappointed in that they were not willing to negotiate on the price of the vehicle and weren't able to secure financing at a rate s More

by sxacke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka, Ed Koziol, Service Dept
June 25, 2012

I purchased a used Ford Explorer from Jeromy. He was a pleasure to deal with, very friendly and personable and not pushy at all. I would recommend Jeromy to anyone without hesitation. More

by pwiggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeromy Berman
Jun 26, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Paul, Thank you for your kind words and for choosing Papa's Chrysler Dodge Jeep Ram for the purchase of your used Ford Explorer. We know you have other choices between Glastonbury and New Britain and we thank you for choosing us. We also find Jeromy Berman a pleasure. Thanks again, Dom Papa

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