
Papa's Chrysler Dodge Jeep RAM
New Britain, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I would like to thank Noel Harken for making my purchase of a Jeep Grand Cherokee Overland so enjoyable. Noel is a pleasure to work with and is very patient. He entertained and answered all of my question of a Jeep Grand Cherokee Overland so enjoyable. Noel is a pleasure to work with and is very patient. He entertained and answered all of my questions. Noel kept me informed on the status of my Jeep from the time I ordered the vehicle until I drove it off the lot. He is extremely knowledgable of all the vehicle's features and spent almost two hours with me explaining how everything worked once my new Jeep arrived. He setup the Bluetooth connection to my phone and the navigation system, so I didn't have to spend time reading the manual and trying to figure it out on my own. His kindness and sincerity did not go unnoticed. I would highly recommend Noel Harken to anyone looking for an honest and straightforward salesman that goes above and beyond what is expected. More
Jeromy did a 21st Century transaction for us. From cradle to grave in less than 12 hours! No surprises; everything was completely transparent. We are wary of bait and switch tactics in auto sales, so cradle to grave in less than 12 hours! No surprises; everything was completely transparent. We are wary of bait and switch tactics in auto sales, so we proceeded cautiously but the caution was not required. We would deal with Jeromy again if the opportunity arises. More
Dealt with Bill Reudgen ,It'll take you about a nano second to figure out how nice of a guy Bill is. Bill put up with me and went the the extra mile or in my case more like 10 miles to help in buying my second to figure out how nice of a guy Bill is. Bill put up with me and went the the extra mile or in my case more like 10 miles to help in buying my Jeep. Jeff also good people. Will come again. Thank you, Ben Krom More
My experience at Papa's Dodge was very good. I was impressed with the facility, the friendliness of the staff, and the ease of the transaction. I was happy to walk away with a new vehicle at the end impressed with the facility, the friendliness of the staff, and the ease of the transaction. I was happy to walk away with a new vehicle at the end of my first visit. More
The guys at Papa's Dodge are great! The sales reps are very knowledgeable and make the whole car buying experience a great one. Everyone staffed there is friendly and is able to answer all your questions. very knowledgeable and make the whole car buying experience a great one. Everyone staffed there is friendly and is able to answer all your questions. Combine that with the outstanding prices, I would go back again/recommend to my friends for sure! More
The performance of the Service staff was quite good. The only issue I had was that the courtesy van forgot that I was to be picked up at a specific time. If I had not called 20 minutes after I should have b only issue I had was that the courtesy van forgot that I was to be picked up at a specific time. If I had not called 20 minutes after I should have been picked up I might still be waiting. Almost misseed a dental appointment as a result. More
We recently purchased a preowned VW Toureg from Papa's. At first we were disappointed in that they were not willing to negotiate on the price of the vehicle and weren't able to secure financing at a rate s At first we were disappointed in that they were not willing to negotiate on the price of the vehicle and weren't able to secure financing at a rate similar to competitors. We decided to move forward with the purchase. After the purchase we took the VW to our local VW service department for a saftey inspection. The inspection uncovered a few issues such as the radio on functioning, the rotors needing replacement and an oil leak. I called our sales associate, Zaneta, and she responded immediately and put us in touch with the service department. The customer service from the service department is outstanding and really sets Papa's apart. They took our car in right away and fixed every issue uncovered by the VW dealership. We were thrilled with this as well as the level of service. Zaneta was also great to deal with - she is extremely friendly and helpful. Although we felt that the prices are on the high side and were disappointed on the lack of flexibility in price, we would go to Papa's again due to their customer service. I would definitely recommend giving this dealership a try. More
I purchased a used Ford Explorer from Jeromy. He was a pleasure to deal with, very friendly and personable and not pushy at all. I would recommend Jeromy to anyone without hesitation. pleasure to deal with, very friendly and personable and not pushy at all. I would recommend Jeromy to anyone without hesitation. More