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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

3.7
933 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 933 reviews

August 05, 2012

Our overall experience at Papa's with Jeromy Berman was excellent. Friendly, no pressure, sales service. Knowledgeable, answered every question. Went above and beyond to accomodate our requests. Receiv More

by cacfcc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy Berman
Aug 09, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Cheryl and Fred, Thank you for the review. Glad that you felt no pressure in the purchasing of your used Dodge Ram 1500 Quad Cab. We know that you have other choices around Simsbury and just want to say we appreciate your faith in us. Glad Jeromy Berman was kind and Courteous, I will share this with him. Dom Papa

August 04, 2012

I bought my Jeep Grand Cherokee from Mrs.Zaneta Boryka. I got very good price and service was great.I recomend her.I love my Jeep. Dziekuje Pani Zaneto :) Tomasz Nietupski More

by tomek2979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka, Zaneta Boryka
Aug 09, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Tomasz, Thank you for the review. I'm glad that Zaneta Boryka was able to make the purchase of your 2012 Jeep Grand Cherokee Laredo and easy car buying experience. We know between Glastonbury and New Britain you have lot's of choices when it comes to buying a Jeep and I want to thank you for choosing us. Dom Papa

July 29, 2012

my wife and i were in the market for a new jeep grand cherokee o after some research we found papas dodge that they had the best selection and prices. so after emailing them i was contacted by jeromy wit More

by mjullarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy Berman
Jul 30, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hey Matt, Thank you for the review. We know that there are a lot of choices to purchase a Jeep between the New London area and here and we appreciate you choosing Papa's. We do love being able to do so much on the Internet today and making it an easy car buying experience. I hope you enjoy the Grand Cherokee Laredo and I will be sure to share this with Jeromy Berman. Thanks, Dom Papa

July 27, 2012

I went to this dealership to buy a brand new Jeep. I was interested in pricing and different payment options. I was handed the payment estimate and was told that the prices would not change and there was no More

by nmurz2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy Berman
Jul 30, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

I'm not sure what happened here. We almost never end up not selling a vehicle because of price. Knowing the salesman involved, he would never had said that it was a rock bottom price unless he was sure. Possibly the vehicles were not identical? Possibly we appraised your trade wrong...we aren't perfect even though we strive to be. Maybe the other dealer made a mistake in your favor? This is all conjecture. Just wanted to apologize that we didn't give you the car buying experience you deserve. As you can see from the reviews on this page that doesn't happen very often. Thank you for your constructive criticism, Dom Papa

July 26, 2012

Just bought a practically new 2010 jeep grand cherokee bill our sales represenative Bill Reudgen was very nice and very helpful. I would highly recommend this dealer to anyone looking for a new or used je More

by Grocks777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire
Jul 26, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Dear Gray, Thank you for the kind words about Bill Reudgen and Papa's Dodge. And thanks for recommending us to anyone looking to buy a New Or used Jeep. I know Rowayton is a little far away but if you get the chance try our service dept., Thanks, Dom Papa

July 26, 2012

I wanted to thank Gary and Kyle for their assistance in getting my Jeep's brake issues repaired in a very timely, efficient manner. Two days before our family vacation, I developed a brake issue and broug More

by pjmrsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Kyle Roberts
Jul 26, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hey Sean, I hope you and your family had a great vacation. So glad Garry Cwikla and Kyle Roberts were able to make sure you got to travel in style in your Jeep. We know you have a lot of choices between Cheshire and New Britain and we appreciate you choosing Papa's. Thanks, Dom Papa

July 19, 2012

I would like to thank Noel Harken for making my purchase of a Jeep Grand Cherokee Overland so enjoyable. Noel is a pleasure to work with and is very patient. He entertained and answered all of my question More

by MAP10bb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Marcie, Thank you for the kind words. We are glad that Noel Harken was able to make your New Jeep Grand Cherokee purchase pleasurable and easy. I don't like reading the directions either. We know you have many choices when it comes to sales of Jeeps between Terryville and here so thanks again for Choosing Papa's and Noel Harken. Dom Papa

July 14, 2012

Just would like to thank Noel and Mark for a great buying experience. Any new dodge in the future will be from Papa's. You exceeded expectations. Jeff More

by jpg121864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Jeff, Thank you for the Review of your experience buying a Dodge from us here at Papa's. We know that there are a lot of car dealers between E. Hampton and New Britain and we appreciate you choosing us. I will be sure to share this with Noel Harken. Thanks, Dom Papa

July 13, 2012

Jeromy did a 21st Century transaction for us. From cradle to grave in less than 12 hours! No surprises; everything was completely transparent. We are wary of bait and switch tactics in auto sales, so More

by oldlawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas E. Medvecky, Jeromy Berman
Jul 27, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Tom, Glad to see we finally made it into the 21st century. We appreciate your caution but we don't subscribe to the bait and switch tactics of some car dealers. We prefer to treat you with "The Respect You Expect" and I'm glad that Jeromy Berman treated you the way you deserve. We know you have many car buying choices between Salisbury and here and we appreciate you choosing Papa's Jeep. I will be sure to share this with him. Thanks, Dom Papa

July 11, 2012

I had a great experience working with Noel! He was attentive, helpful, and went above and beyond to get me the deal I wanted...I love my Jeep Wrangler! More

by Katie41078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hey Katie, Thank you for the kind words. We love to be attentive to peoples needs when they are buying a car. Glad you love the Wrangler. Are you coming to our Wrangler Rally in August? I will be sure to share this with Noel Harken. Thanks, Dom Papa https://www.facebook.com/photo.php?fbid=442341369116470&set=a.149634665053810.33197.129502813733662&type=3&theater

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