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Papa's Chrysler Dodge Jeep RAM

New Britain, CT

4.2
927 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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585 E Main Street

New Britain, CT

06051

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Showing 927 reviews

June 23, 2012

I went in with a specific idea of what I wanted and the staff completely honored that and made me feel like family from the moment I walked in. All of my questions and concerns were addressed promptly and More

by Jordin.marousis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Cwikla, Garry Cwikla
Jun 26, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Jordin, I'm pleased we were able to meet your specifics when it came to the purchase of your 2008 Jeep Wrangler. We consider all our guest to be family here at Papa's Chrysler Dodge Jeep Ram, so welcome to the family. We know you have many choices between Middletown and us so I thank you for choosing to buy your Jeep from us. I hope you will take advantage of our offer to participate in our Wrangler Rally and Dream Cruise in support of Special Olympics in August. I will be sure to share your kind words with Garry Cwikla. Thanks, Dom Papa

June 22, 2012

I procrastinated buying a new car because i hate the whole process, but at Papas I was pleasantly surprised. Everyone was attentive in a positive way as soon as we came through the door. My salesman Eva More

by plauda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Monikowski
Jun 26, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

plauda, Thank you so much for your kind words. We are glad we surprised you. WE wish that all car buying experience were easy but we can't control what others do. ha is why we ay "The Respect You Expect." Our Mission here at Papa's Chrysler Dodge Jeep Ram is to make the car buying experience as easy for our guests as possible. We are pleased to have accomplished that with you. I will be sure to share your kind words with Evan Monikowski. Thanks, Dom Papa

June 22, 2012

I found Papa's Dodge at a Homeshow in Hartford back in March. I saw the trucks they had on display and was very interested in a Dodge-Cummins Ram 5500 Box Truck. Ater meeting with Sale rep, Frank Montoni, More

by 06774488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Montoni
Jun 26, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Dear Valley Electric, Thank you for the kind words. We like to support all the Home Shows and are pleased you found us at one. Frank Montoni our Commercial truck manager actually did a walk around video of your truck that can be seen here: http://youtu.be/QlTuG_2q9RI We truly believe in honesty, we would rather say no then tell you something just to make a sale. It's why we say "The Respect You Expect". We know you have a lot of choices between Canton and New Britain and we thank you for choosing Papa's Chrysler Dodge Jeep Ram for your Dodge Cummins Diesel Box Truck. I will be sure to pass your kind review on to Frank Montoni. Thanks Again, Dom Papa

June 21, 2012

Although most of the deal was performed over the phone everything went great. Sales process and paperwork process went very smooth. I will definitely recommend you to friends and family. More

by palumbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 21, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hi, Thank you for your kind words. We love to make it an easy car sale and sell cars over the phone quite often. I will be sure to share your kind words, Thanks, Dom Papa's

June 14, 2012

The price was good but it was basically due to a price match from a coupon i had for Gengras. Normal prices are in my opinion a bit high More

by jwojcik01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
1, Service Dept
Jun 14, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

I'm glad we were able to give you a better price then Gengras even though we didn't have a coupon. Thank you for choosing Papa's

June 05, 2012

A very easy experience. The facility is great with a real nice showroom. Mike Gauvin was awesome to work with - I got a great price on a limited edition Call of Duty Wrangler and am thrilled. A defini More

by BFShamrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gauvin
Jun 05, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Brian, Thank you for the kind words. We hope you love your Black Ops Call to Duty Jeep Wrangler. We know we do. Glad to hear you found us easy to deal with. We also know there are a lot of choices on where you could have bought your Wrangler between Meriden and New Britain and we thank you for choosing Papa's Jeep. I will be sure to share this with Mike Gauvin. Thanks again, Dom Papa

June 02, 2012

Where do I begin. Let's say about 17,500 miles ago when I bought my new 2012 Black Jeep Wrangler (loaded) from John Ward of Papas Dodge. From the moment I went in John showed tremendous professionalism an More

by m302537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Zaneta Boryka, John Ward, Service Dept
Jun 04, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Peter, Your enthusiasm over your 2012 Jeep Wrangler made it so much fun to sell you your vehicle. We are glad we exceeded your expectations. I will be sure to share this with John Ward and Zaneta Boryka. Thanks, Dom Papa

June 01, 2012

Noel was excellent. He and Jeff worked hard to meet Lynette financially. They were both so pleasant. Noel also was very thorough in showing me all of my cars features. I would definitely recommend work More

by Mindybarry1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire
Jun 06, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Mindy, Thank you for your review and your business. I hope you are enjoying your 2012 Jeep Grand Cherokee. We know you have a lot of choices for a new car purchase around West Hartford and we thank you for making Papa's Jeep your choice. Remember when you come in for oil changes and service we will give you a shuttle ride. I will be sure to share your kind words with Noel Harken and Jeff Juaire. Thanks Dom Papa

May 31, 2012

Hands down the best car buying experience we've ever encountered. My husband and I originally found a car online but Mike was able to help us find a comparable car immediately. Mike even delivered the c More

by amydostafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 04, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Amy, We are pleased that we were able to change you view that the car buying experience can be pleasurable. I will be sure to share your kind words with Mike Gauvin. Enjoy your Certified Chrysler 300. Thanks, Dom Papa

May 31, 2012

Zaneta was a wonderful sales rep. She was attentive ,knowledgeable and very friendly. She was not pushy and respected my need for time to consider things. She did not call and try to pressure me in any More

by ryorgensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
May 31, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Linda and Bob, Thank you for remembering Zaneta Boryka and asking for her. We know that between W. Hartford and New Britain there are other choices. Thanks for choosing Papa's. She said it was a pleasure to work with you. I will be sure to pass along your kind words. Enjoy your 2012 Jeep Grand Cherokee. Thanks Dom Papa

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