Papa's Chrysler Dodge Jeep RAM
New Britain, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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A very easy experience. The facility is great with a real nice showroom. Mike Gauvin was awesome to work with - I got a great price on a limited edition Call of Duty Wrangler and am thrilled. A defini real nice showroom. Mike Gauvin was awesome to work with - I got a great price on a limited edition Call of Duty Wrangler and am thrilled. A definite thumbs up. More
Where do I begin. Let's say about 17,500 miles ago when I bought my new 2012 Black Jeep Wrangler (loaded) from John Ward of Papas Dodge. From the moment I went in John showed tremendous professionalism an I bought my new 2012 Black Jeep Wrangler (loaded) from John Ward of Papas Dodge. From the moment I went in John showed tremendous professionalism and hospitality. The tour of Papas Dodge, at my request, was thorough and impressive. (love the Diner!) I orderd my Jeep from the factory. It came in early than forcasted, which of course made me happy. Everything, I mean EVERYTHING I expected on the vehicle was there as orderd. John went so far as to rope off the vehicle as a gesture of "Hear it is!" I have been back for oil changes and John hasn't hesitated to come see me. His sense of humor, customer service skills, product knowledge and good nature makes him the best auto sales associate I have ever had the experience to meet. In addition, I met Zaneta through the purchasing process as well. She also impressed me big time. Not just the gorgeous blue eyes but her people and professional skills. They are great. John, thanks. I won't hestitate to refer family, friends, etc. to you and the Papas Dodge team. Peter Kelly Pratt and Whitney More
Noel was excellent. He and Jeff worked hard to meet Lynette financially. They were both so pleasant. Noel also was very thorough in showing me all of my cars features. I would definitely recommend work Lynette financially. They were both so pleasant. Noel also was very thorough in showing me all of my cars features. I would definitely recommend working with Noel and Jeff! More
Hands down the best car buying experience we've ever encountered. My husband and I originally found a car online but Mike was able to help us find a comparable car immediately. Mike even delivered the c encountered. My husband and I originally found a car online but Mike was able to help us find a comparable car immediately. Mike even delivered the car, all cleaned up, the next day to my office! Now that's service! Even when we returned a week later for a service check, the service staff was helpful and more than friendly. It made us believe that car buying can be a pleasurable experience. More
Zaneta was a wonderful sales rep. She was attentive ,knowledgeable and very friendly. She was not pushy and respected my need for time to consider things. She did not call and try to pressure me in any ,knowledgeable and very friendly. She was not pushy and respected my need for time to consider things. She did not call and try to pressure me in any way. A pleasure to work with. More
TO WOM IT MAY CONCERN I HAVE KNOWN BILL FOR A WHILE HE GAVE ME EXACTLY WHAT I WENT IN THERE FOR HE IS CURTIUIS AND IN MY BUSSY SCHEDULE HE WAS VERY VERY ACOMIDATING.DEFINITLY WOUL RECOMEND HIM TO ANY ONE. GAVE ME EXACTLY WHAT I WENT IN THERE FOR HE IS CURTIUIS AND IN MY BUSSY SCHEDULE HE WAS VERY VERY ACOMIDATING.DEFINITLY WOUL RECOMEND HIM TO ANY ONE. More
Carl was very nice to work with and made our experience at Papa's Dodge very pleasant and am looking forward to our next vehicle purchase for our son soon! Thank you! at Papa's Dodge very pleasant and am looking forward to our next vehicle purchase for our son soon! Thank you! More
Both Dan and Ed were great to deal with. Ed provided me with my options, was efficient, answered all of my questions, and offered none of the negative pressure that I have seen from other dealers. Dan was with my options, was efficient, answered all of my questions, and offered none of the negative pressure that I have seen from other dealers. Dan was the perfect salesman. He was extremely knowledgeable about his product, my Jeep Wrangler Unlimited, he answered all of my questions, gave me a fair price and helped me decide what I wanted. He then was extremely responsive to all of my follow up questions. I cannot imagine a better buying experience from start to finish. Thank you. More
We’d like to thank everyone especially Matt and Garry for helping us go through the process of purchasing our 4th Jeep from Papa’s. We bought our first Jeep in 1995 and and we still see some of the same face helping us go through the process of purchasing our 4th Jeep from Papa’s. We bought our first Jeep in 1995 and and we still see some of the same faces at Papas. When my wife and I arrived at our scheduled appointment with Gary, we were surprised to be greeted by Matt (Sales Manager). After introducing himself and making us feel comfortable, Matt sat with us and explained in detail exactly what to expect concerning pricing and making sure we understood the process totally. My wife and I thought this was above and beyond the duties of your everyday Sales Manager which in most cases is someone in a dark room that makes all the decisions but no one ever sees. Gary (Sales Associate), then eased us through the process of purchasing our new Jeep with absolutely no pressure and also made sure all of our questions were answered. We purchased our new Jeep that same day. When our new vehicle came in, Gary was there to go over in detail inside and out all of the new features of our 2012 Jeep. Thank you again Gary! Bill Reudgen (Sales Associate) also went out of his way to help get our cell phones connected with Uconnect. Thanks for spending time with us Bill...you are definitely the guy to see with any technical questions. All of Papa’s staff are honest and knowledgeable. We can’t thank everyone enough for our great experience. Of course the most important thing is my wife is loving her new Jeep and is getting compliments daily...the Brilliant Black Crystal Pearl Coat is definitely an eye catcher. Thanks again to all the staff at Papa’s not forgetting Augie De La Noval in the service department. Augi wrote my first service order in 1995 and knows first hand how much care I give all my vehicles. Augie was very much part of why I got top value for my trade in. There is no one more knowledgeable and more trustworthy than Augie. Augie has always played a big role in why I will do business with Papa’s now and in the future. Thanks for the great service Augie! Dennis and Sandy Popalardo More





