Back

Papa's Chrysler Dodge Jeep RAM

New Britain, CT

3.7
933 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
Contact Dealership

585 E Main Street

New Britain, CT

06051

Directions

By Type

Showing 933 reviews

June 14, 2012

The price was good but it was basically due to a price match from a coupon i had for Gengras. Normal prices are in my opinion a bit high More

by jwojcik01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Service Dept
Jun 14, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

I'm glad we were able to give you a better price then Gengras even though we didn't have a coupon. Thank you for choosing Papa's

June 05, 2012

A very easy experience. The facility is great with a real nice showroom. Mike Gauvin was awesome to work with - I got a great price on a limited edition Call of Duty Wrangler and am thrilled. A defini More

by BFShamrock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gauvin
Jun 05, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Brian, Thank you for the kind words. We hope you love your Black Ops Call to Duty Jeep Wrangler. We know we do. Glad to hear you found us easy to deal with. We also know there are a lot of choices on where you could have bought your Wrangler between Meriden and New Britain and we thank you for choosing Papa's Jeep. I will be sure to share this with Mike Gauvin. Thanks again, Dom Papa

June 02, 2012

Where do I begin. Let's say about 17,500 miles ago when I bought my new 2012 Black Jeep Wrangler (loaded) from John Ward of Papas Dodge. From the moment I went in John showed tremendous professionalism an More

by m302537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1, Zaneta Boryka, John Ward, Service Dept
Jun 04, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Peter, Your enthusiasm over your 2012 Jeep Wrangler made it so much fun to sell you your vehicle. We are glad we exceeded your expectations. I will be sure to share this with John Ward and Zaneta Boryka. Thanks, Dom Papa

June 02, 2012

Noel was excellent. He and Jeff worked hard to meet Lynette financially. They were both so pleasant. Noel also was very thorough in showing me all of my cars features. I would definitely recommend work More

by Mindybarry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire
Jun 06, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Mindy, Thank you for your review and your business. I hope you are enjoying your 2012 Jeep Grand Cherokee. We know you have a lot of choices for a new car purchase around West Hartford and we thank you for making Papa's Jeep your choice. Remember when you come in for oil changes and service we will give you a shuttle ride. I will be sure to share your kind words with Noel Harken and Jeff Juaire. Thanks Dom Papa

May 31, 2012

Hands down the best car buying experience we've ever encountered. My husband and I originally found a car online but Mike was able to help us find a comparable car immediately. Mike even delivered the c More

by amydostafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Jun 04, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Amy, We are pleased that we were able to change you view that the car buying experience can be pleasurable. I will be sure to share your kind words with Mike Gauvin. Enjoy your Certified Chrysler 300. Thanks, Dom Papa

May 31, 2012

Zaneta was a wonderful sales rep. She was attentive ,knowledgeable and very friendly. She was not pushy and respected my need for time to consider things. She did not call and try to pressure me in any More

by ryorgensen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
May 31, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Linda and Bob, Thank you for remembering Zaneta Boryka and asking for her. We know that between W. Hartford and New Britain there are other choices. Thanks for choosing Papa's. She said it was a pleasure to work with you. I will be sure to pass along your kind words. Enjoy your 2012 Jeep Grand Cherokee. Thanks Dom Papa

May 29, 2012

TO WOM IT MAY CONCERN I HAVE KNOWN BILL FOR A WHILE HE GAVE ME EXACTLY WHAT I WENT IN THERE FOR HE IS CURTIUIS AND IN MY BUSSY SCHEDULE HE WAS VERY VERY ACOMIDATING.DEFINITLY WOUL RECOMEND HIM TO ANY ONE. More

by JOSEPH TROPEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
WILIAM REUDGEN
May 30, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Joseph, Thank you for you review and for being a repeat customer. I will be sure to share your kind words with Bill Reudgen. Dom Papa

May 22, 2012

Carl was very nice to work with and made our experience at Papa's Dodge very pleasant and am looking forward to our next vehicle purchase for our son soon! Thank you! More

by GioscioKurtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Juaire
May 23, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hello and thank you so very much for the kind words. We are very happy that you had a pleasant experience here at Papa's Chrysler Dodge Jeep and will be returning to buy a car for your son. I will be sure to pass this along to Jeff Juaire and Carl Lepack. Thanks Again, Dom Papa

May 21, 2012

Both Dan and Ed were great to deal with. Ed provided me with my options, was efficient, answered all of my questions, and offered none of the negative pressure that I have seen from other dealers. Dan was More

by dyoung2288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Koziol
May 21, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Dan Young, Thank you for the kind words. We know that you have lots of options when it comes to purchasing a vehicle so we prefer to let you buy it as opposed to pressuring you. We are glad we answered all your questions but if you should have any others please feel free to contact us. We will be contacting you soon with an invitation to attend your first Jeep Wrangler Rally. These are really fun events and we look forward to seeing you there. I will be sure to share this with Dan Arsanault and Ed Koziol. Thanks, Dom Papa

May 15, 2012

We’d like to thank everyone especially Matt and Garry for helping us go through the process of purchasing our 4th Jeep from Papa’s. We bought our first Jeep in 1995 and and we still see some of the same face More

by popalda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Campagna, Garry Cwikla, Ed Koziol
May 21, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Dennis and Sandy, Thank you for your loyalty. We love when our customers are loyal and also when our employees are. As you noted you see many of the same faces. We actually have an employee who has been with us for 44 years and the record is 50 years. We are sure it is not just the Jeep that gets Sandy all those compliments. I will be sure to share this with Garry Cwikla, Bill Reudgen and Matt Campagna. Thank you, Dom Papa

...
81
...