Papa's Chrysler Dodge Jeep RAM
New Britain, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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We as a company were VERY impressed with the level of customer satisfaction provided by this dealership and spacifically Frank ! He helped us with every level of the purchase including the installation o customer satisfaction provided by this dealership and spacifically Frank ! He helped us with every level of the purchase including the installation of the options we had requested and delivering the vehicle to us...ready to go ! We are small group out here and this was Truly Appreciated !!! Thanks for everything Frank !!! More
We had a very good experience at Papas. The delaership itself felt like a little quant town!! If a saleman was not available eveyone helped eachother out so no-one had to wait. we bought 2 cars,..a used itself felt like a little quant town!! If a saleman was not available eveyone helped eachother out so no-one had to wait. we bought 2 cars,..a used one and a brand new one and I feel the price given was very reasonable. We had a great experience and would highly recommend Bill,..Garry,..mathh and Papa's to anyone looking to purchase a vehicle. thank you!! More
This is the second vehicle I have purchased from Bill and from Papa Dodge. As can be assumed as a returning customer I have been pleased with both the sales and service I have received at Papa Dodge. Bill from Papa Dodge. As can be assumed as a returning customer I have been pleased with both the sales and service I have received at Papa Dodge. Bill is a pleasure to work with and no pressure! I walked in test drove the car, negotiated a price and trade in value then drove out with my new R/T. Thanks Bill and everyone at Papas Dodge as before you will see me back for my services More
Both Zaneta and Jeff where a pleasure to work with. I felt very comfortable which is unusual when buying a new car. No hidden fees or gimicks just pure customer service. felt very comfortable which is unusual when buying a new car. No hidden fees or gimicks just pure customer service. More
Very nice people, beautiful showroom, competitive offer & reasonable trade-in. I am very pleased with my vehicle and my accessory upgrade was promptly installed...I couldn't be happier. I would definitel & reasonable trade-in. I am very pleased with my vehicle and my accessory upgrade was promptly installed...I couldn't be happier. I would definitely recommend Papa's. More
I Cant believe i drove 2 hours for a car, but it ended up well worth the trip, everyone was fantastic, Jeremy who is so knowledgable and helpful and put up with a lot of questions, to Mark the Sales Manager well worth the trip, everyone was fantastic, Jeremy who is so knowledgable and helpful and put up with a lot of questions, to Mark the Sales Manager to Jeff the Business Manager. I would definately go back. More
I have had my Jeep for 2 years and I love it.I come to you guys for all of the service needs and this was be far the worst ever. I was there for 1.5 hours for an oil change. Tom who checked me in left at you guys for all of the service needs and this was be far the worst ever. I was there for 1.5 hours for an oil change. Tom who checked me in left at 1:45pm for a meeting which none of the other guys knew about. I saw my keys get dropped off at Toms desk and everyone either walked by or looked at his area and I know they saw my keys sitting there. Someone, a girl, even answerded the phone at his desk. I finally went up to the counter at 2:15 and asked if my car was done. They all scrambled like little kids because they knew my car was done and didn't know what to say. More
This is the second car I have purchased from PAPA's . First experience was very good and the second was great. Jeromy was very professional and after responding to my Internet request followed up by phon First experience was very good and the second was great. Jeromy was very professional and after responding to my Internet request followed up by phone and listened to everything I was looking for in a car.. They did not have one on their lot but he quickly located one for me.. At the dealership he looked for all available discounts and after a quick introduction to his sales manager a fair deal for new car and for my trade was made with no pressure...When car arrived Jeromy ensured it was ready for me at the per arranged appointment time with business manager Ed which was also very smooth and pressure free... Jeromy gave me a very detailed tour of the car features and owners manual... More
From the start the friendliness of everyone at the dealer was great. The sales associate I delt with, Zaneta Boryka, was very knowledgeable about each vehicle I was interested in. I never felt pressured into was great. The sales associate I delt with, Zaneta Boryka, was very knowledgeable about each vehicle I was interested in. I never felt pressured into buying anything and the price of the vehicle I chose was great considering the size of the vehicle and the package. I was very satisfied with the whole experience. More
The last time I purchased a new vehicle was in 1970, so this was really almost a new experience for me. Dan Arsenault was very helpful and showed me the options available in the Jeep Patriot that I had ch this was really almost a new experience for me. Dan Arsenault was very helpful and showed me the options available in the Jeep Patriot that I had chosen. He negotiated a great price from his manager for a black eep that was on the lot and was totally understanding when I completely changed my mind (a woman's prerogative of course !!!). I ordered a Jeep in the color I preferred and he said it would take 6-8 weeks to come in. He also gave me an option to take one that was already ordered and would be in stock in 1-2 weeks. That one had an extra feature and would be slightly more than the one I had ordered. There was NO pressure to take the one that had a higher price tag - the decision was totally mine to make when that Jeep came in. I said in jest that the least he could do was have balloons when I picked up the Jeep, seeing as how this was the first new car I had purchased since 1970. I was just being facetious, but when I picked up the Jeep, he handed me a several huge balloons. Obviously he had made a note in the file. He had already made the sale, so the balloons were a fun way to celebrate my purchase. Great experience - Great salesman....... More





