Back

Papa's Chrysler Dodge Jeep RAM

New Britain, CT

3.7
933 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
Contact Dealership

585 E Main Street

New Britain, CT

06051

Directions

By Type

Showing 933 reviews

May 15, 2012

We as a company were VERY impressed with the level of customer satisfaction provided by this dealership and spacifically Frank ! He helped us with every level of the purchase including the installation o More

by Woltajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Montoni
May 16, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hello and thank you for your kind review. Being a small business ourselves we realize the value of time and are glad we were able to get everything on your new Commercial Vehicle up Fitted and delivered to you in a timely manner. I will be sure to share this with Frank Montoni. Thank you for choosing us, Dom Papa

May 14, 2012

We had a very good experience at Papas. The delaership itself felt like a little quant town!! If a saleman was not available eveyone helped eachother out so no-one had to wait. we bought 2 cars,..a used More

by groll72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Campagna, Garry Cwikla
May 15, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Candice, Thank you for the kind words. We love the way the salespeople work together and treat each other the same as they treat the customer. Unlike some places where it's all about themselves we are proud of our salespeople who make it all about the customer. Thanks, Dom Papa

May 15, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

By the way I will be certain to share this with Garry Cwickla and Bill Reudgen

May 10, 2012

This is the second vehicle I have purchased from Bill and from Papa Dodge. As can be assumed as a returning customer I have been pleased with both the sales and service I have received at Papa Dodge. Bill More

by grayrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Koziol
May 10, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Bob, Thank you for the kind words. That Black on Black Challenger trade in of yours was so nicely kept it made our job easy. Thank you for the repeat business. I will be sure to share this with Bill Reudgen. Thanks, Dom Papa

May 09, 2012

Both Zaneta and Jeff where a pleasure to work with. I felt very comfortable which is unusual when buying a new car. No hidden fees or gimicks just pure customer service. More

by Crusher1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka, Jeff Juaire
May 10, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hello and thank you for the kind words. We don't really like to hide anything! It just makes it so much better for everyone to be completely transparent. Glad you were comfortable. I will certainly share this with Zaneta Boryka and Jeff Juaire. Thanks, Dom Papa

May 08, 2012

Very nice people, beautiful showroom, competitive offer & reasonable trade-in. I am very pleased with my vehicle and my accessory upgrade was promptly installed...I couldn't be happier. I would definitel More

by MikeDono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Lepack, Mark Greenblatt, Ed Koziol, Mark Getz & Tom Donahue, Ed Koziol, Service Dept, Dept Parts
May 09, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Mike, Thanks for the kind words. Glad you liked the Trade in offer. We really find it so much nicer to give people what their trade is worth and not play games. The accessory upgrades really looked great, good choices. I know the guys in parts and service had a lot of fun outfitting your vehicle. Dom Papa

May 06, 2012

I Cant believe i drove 2 hours for a car, but it ended up well worth the trip, everyone was fantastic, Jeremy who is so knowledgable and helpful and put up with a lot of questions, to Mark the Sales Manager More

by mike1409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Greenblatt, Jeff Juaire, Jeromy Berman, Jeff Juaire
May 07, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hi Mike, It happens more then you think that people travel long distances to do business with us here at www.papasdodge.com. It is a great affirmation that we are on the right track in our goal to "Be the Best". I will be certain to share your kind words with Mark Greenblatt, Jeromy Berman and Jeff Juaire. Thanks, Dom Papa

April 30, 2012

I have had my Jeep for 2 years and I love it.I come to you guys for all of the service needs and this was be far the worst ever. I was there for 1.5 hours for an oil change. Tom who checked me in left at More

by madyson39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Donahue, Service Dept
May 07, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Dear Madyson, Sorry about the confusion. We are trying to prevent these situations to the best of our ability. We have just hired some new people in the service dept. to avoid these situations. Tom and Miranda (the phone answerer) are actually two of the new employees. Hopefully the next time you are in we will do a better job as we are trying to improve everyday. Thank you for your observations they will help us to improve. Dom Papa

April 28, 2012

This is the second car I have purchased from PAPA's . First experience was very good and the second was great. Jeromy was very professional and after responding to my Internet request followed up by phon More

by Ed/fer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Koziol, Jeromy Berman
May 07, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Hi ED, Glad to see we upgraded from Good to Great. Being great is what we strive for here at www.papasdodge.com. We always try to find you all the discount we can on our Chrysler Dodge Jeep and Ram products, after all they are yours and you should get them. I'm happy that you felt no pressure and we appreciate the business. I will be sure to share this with Jeromy Berman and Ed Koziol. Thanks for the continued business, Dom Papa

April 28, 2012

From the start the friendliness of everyone at the dealer was great. The sales associate I delt with, Zaneta Boryka, was very knowledgeable about each vehicle I was interested in. I never felt pressured into More

by bobkathyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaneta Boryka
May 07, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

Bob and Kathy, Thank you for the kind words. We like being friendly and knowledgeable here at www.papasdodge.com. We are glad you were completely satisfied as that is always our goal. I will be sure to share this with Zaneta Boryka. Thanks Dom Papa

April 26, 2012

The last time I purchased a new vehicle was in 1970, so this was really almost a new experience for me. Dan Arsenault was very helpful and showed me the options available in the Jeep Patriot that I had ch More

by JEGrant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2012 -

Papa's Chrysler Dodge Jeep RAM responded

JEGrant, Congratulations on the new Jeep, I hope it gives you the same service as your last new vehicle did. Glad you liked the balloons from Dan Arsenault I will be sure to pass this along to him. Thanks, Dom Papa

...
82
...