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Papa's Chrysler Dodge Jeep RAM
New Britain, CT
930 Reviews
Hi and thank you for taking a moment to learn more about us. Papa's is proud of what you will see here. For almost 70 years it has not been just about selling and servicing vehicles, it has been about being a trusted neighbor. We have sold over 125,000 vehicles in our almost 70 years. We love to hear good things from our customers. We also love to hear when we do not live up to expectations as it gives us the chance to get even better. As we like to say, we are not perfect, just better than the other guys. There is a reason we have more then 600 positive reviews here on DealerRater and another 900 on other websites. At Papa's, our people make the difference, our prices make the deals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Latest Reviews
September 29, 2025
After I brought my jeep from papas, I’ve had issues with
paint bubbling up and other issues. I really don’t think they service the trade in that they get. I’m not happy that they said the paint bubbling i
More
by Thomas-barry
Employees Worked With
None
September 16, 2025
Our papa's sale associate Jorge Aponte did such an
amazing job at helping me look and buy a car that I've had my eye on for a while. The whole experience was fast and amazing!!! At papa's Chrysler Dod
More
by Kimcortez1234
Employees Worked With
Jorge Aponte, Sal
August 04, 2025
Very poor customer service, they sold me extended
warranty that covers nothing, also bought the vehicle certified, which meant absolutely nothing, just like buying at the street. They give you a hand
More
by Awake7272
Employees Worked With
The whole place
Dealership Inventory (217 Vehicles)
2025 Jeep Grand Cherokee
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Full Service Diner
- Barber Shop/Hair Salon in Dealership
- 55 car indoor showroom
- Video Arcade
- Rental Cars availible
- Retail Gift and Accesories store
- 30 Minute Oil Changes w/No Appointment
