Paradise Chevrolet

Drop off of vehicle went well. Shuttle service was excellent. Missed call from service writer when vehicle was ready was on another call. Called back left message no call back. Wai Shuttle service was excellent. Missed call from service writer when vehicle was ready was on another call. Called back left message no call back. Waited an hour and half finally got a friend to drive me to dealership. Service writer not available was told to go to cashier to pay. I was paying with GM card points cashier could not get system to work only one cashier working. Told to take care of other customers I would wait. I finally called the GM rewards help center and they helped the cashier navigate the situation properly.Paperwork completed marked paid but cashier didn’t have the key fob. Was sent to service writer area my writer not available. Asked another service writer about my key and he had a lot person find it on the board I got my car drove home. Got call from service writer hours later to say my call was ready. Yes I have already picked up my car .Service writer asked about payment was told it was paid. Service writer calls the next week questioning the payment can’t find paperwork or computer validation.I checked my rewards account and money was removed for payment. Service writer calls again still questioning payment this 10 days after payment Offered GM rewards customer service number. Checked my points later that day and found I had been charged twice for the same repair. Called GM rewards they said yes points were taken off on the 21st and again on the 31st . The 31st by the service writer. Points were restored after customer service contacted the dealership that I had been double charged. I called the dealership to complain to management but was denied. Service writer called I relayed disappointment and that I wished to talk to upper management. Got a call from someone who said he is the service manager? Promised my next oil service would be on the dealership. Right!! More

I drove over 6 hours to pick up my truck, and after working with Rob, I can honestly say I would have driven 12 hours if I had to. Working with him was unlike any car-buying experience I have ever had. working with Rob, I can honestly say I would have driven 12 hours if I had to. Working with him was unlike any car-buying experience I have ever had. Rob’s speed, attention to detail, customer service, honesty, and communication are truly world-class. From the beginning, we talked through the numbers clearly, and he gave me the best deal without any games. He was straightforward, transparent, and most importantly, he kept his word. During my search for the right vehicle, I came across a lot of shady dealerships that changed numbers, added hidden fees, and made the process frustrating. Rob did none of that. He was honest from start to finish and delivered exactly what he said he would. That level of integrity is rare, and it made all the difference. I would highly recommend this dealership to anyone serious about buying a vehicle, and I strongly recommend asking for Rob specifically. I will absolutely be telling others to check this place out. More

Quick complete services with added coupons for prices and very friendly I would recommend to my friends and family very friendly I would recommend to my friends and family More

Not the best customer service and repair took way longer then expected. Very upsetting. DISAPPOINTING then expected. Very upsetting. DISAPPOINTING More

We had a great experience at Paradise. Because of our schedule we had very little time left in the day (Sunday) to conclude the deal, but Dan and Ed and the rest of the team made the proce Because of our schedule we had very little time left in the day (Sunday) to conclude the deal, but Dan and Ed and the rest of the team made the process easy. We got a great deal, and my son has his first car! Friendly and knowledgeable staff that were helpful and didn't try any pressure tactics or B.S. I would recommend Paradise Chevrolet to everybody. More

I had an outstanding experience with Edward and other employees. Paradise Chevrolet was quick to deliver the car to me. employees. Paradise Chevrolet was quick to deliver the car to me. More

Amazing service, I couldn’t have asked for anyone else to take care of me. They even were able to get me free delivery while being 600 miles away. You can’t beat that!!! take care of me. They even were able to get me free delivery while being 600 miles away. You can’t beat that!!! More

Only stopped by the dealership for a few minutes a couple of weeks ago Pryor to the purchase, it was a quick visit, afterwards I staid in touch thru the website and decided to follow up. of weeks ago Pryor to the purchase, it was a quick visit, afterwards I staid in touch thru the website and decided to follow up. More

I bought tires because they had a Chevrolet price match guarantee. But when I brought in a better price for identical tires the service department refused to match the price guarantee. But when I brought in a better price for identical tires the service department refused to match the price More

I had an excellent experience at Paradise Chevrolet Ventura. O'Brien was extremely professional, courteous, and knowledgeable! He provided great customer service, gave valuable advice, and made the wh Ventura. O'Brien was extremely professional, courteous, and knowledgeable! He provided great customer service, gave valuable advice, and made the whole process smooth and enjoyable! It was truly a pleasure doing business with this dealership, and I would highly recommend both O'Brien and Paradise Chevrolet to anyone looking for outstanding service and support! 5A+! More