Paramount Ford

The dealership was great. Michael was very informative and went above the call or duty to explain things to me. Each time I visited the dealership, everyone was so friendly. My husband is not well and t and went above the call or duty to explain things to me. Each time I visited the dealership, everyone was so friendly. My husband is not well and they tried to accomadate him in every way. Michael was great! More

I have dealt with Paramount Ford/Hyundai for the past four (4) years and as of yesterday 5/10/11 I have purchased seven (7) vehicles from them. Six new and one used vehicle and have to say they are the m four (4) years and as of yesterday 5/10/11 I have purchased seven (7) vehicles from them. Six new and one used vehicle and have to say they are the most professional and knowledgeable people I have ever dealt with. They have always worked with me to get the best deals on all my vehicles and thats not where they stop. The service department has always been professional and accurate when I return for routine service. Out of the seven vehicles I have purchased, I have only had to take one vehicle back for a simple warranty repair. Paramount Ford/Hyundai of Valdese, N.C. is my top choice when it comes to dealing cars and I have dealt with alot of various dealers in and around this area in the past 40 plus years. When Paramount Ford/Hyundai says they will beat all deals, you can take them at their word and don't worry about service if and when you ever need it, their service department is tops on the list as well. I might also add, my vehicles have been both brands as I have purchased 3 Fords and 4 Hyundai's and have highest praise for both brands. Paramount Ford/Hyundai VALDESE, EXIT 113....NO BULL ! More

Michael Connell of Paramount Ford Hyundai Valdese met above my expectations. He was very courteous, knowledgable of the specific car I bought, straight to the point and met my every need. I would recomme above my expectations. He was very courteous, knowledgable of the specific car I bought, straight to the point and met my every need. I would recommend him and the whole dealership itself to anybody and everybody. He and a few others made my visit and purchasing of my new car calm and comfortable. Thanks! More

I have had a very positive experience with Paramount Ford. I picked it because of the reputation and because a friend once worked there (Jim Hale). The sales team was friendly and relatively quick and o Ford. I picked it because of the reputation and because a friend once worked there (Jim Hale). The sales team was friendly and relatively quick and overall it was a very positive experience. I was seen promptly and was able to test drive the car that I viewed online. I appreciate the instant messaging service on the website as that expedites communication. More

I started our search for a car through the internet. I wanted to be able to comparison-shop. I looked through seven websites on the internet. I narrowed my search by looking for Hyundai and Ford. This wanted to be able to comparison-shop. I looked through seven websites on the internet. I narrowed my search by looking for Hyundai and Ford. This is when I came across Paramount Ford in Valdese, North Carolina. I decided to ask the dealer a question about a particular Hyundai vehicle. I sent the question through the instant messenger. I think I had an answer instantly.Both instant messenger ladies, Sherri and Brooke were very kind and friendly as a first impression. I spoke with the sales consultant, Scott McKinney, over the phone and we agreed that my husband and I would travel to the dealer on Saturday. We drove two hundred miles to test drive the Ford Focus 2011. My husband and I were delighted with the people we came in contact with. Again, the people we came in touch with were very friendly, and we were greeted with a smile and a handshake. We are glad we went to Paramount Ford and met these people including the finance guy, Quincey and Frank. We are happy with the purchase of our new vehicle. Our family would like to thank everybody at Paramount Ford for a very pleasant and memorable and learning experience in the purchase of the Ford Focus 2011. More

This is the 2nd purchase in 2 months from Paramount and the Salesman Mark Robinson was just GREAT!! The whole staff was a great help, We walked in to the dealership on both purchases and was in our purchas the Salesman Mark Robinson was just GREAT!! The whole staff was a great help, We walked in to the dealership on both purchases and was in our purchase and driving away in 1 hour time. I will tell everyone to buy from Paramount. Thank You all More

I found Michael to be a very knowledgable sales executive and one that understands satisfying the customers buying needs, versus selling a customer a product offering. I was very impressed with his question and one that understands satisfying the customers buying needs, versus selling a customer a product offering. I was very impressed with his questions and his consultative selling skills demonstrated through out the buying cycle. More

This dealership is great. I have recommended it to all my co-workers. They were all very helpful and friendlly. They met my expectations. I was able to get the car I wanted with no hassel. I am a woman and co-workers. They were all very helpful and friendlly. They met my expectations. I was able to get the car I wanted with no hassel. I am a woman and they treated me with respect and did not try to "snow" with a bunch of doublespeak when it came to the numbers. They were clear explained everything plainly and in terms that were understandable. I am a repeat buyer at this dealership and everyone remembered me from my last visit. I was able to walk on the lot and drive away with the exact car I wanted in a matter of a few hours,time well spent! This dealership and my salesman rate more than 5 stars. More

I am a 44 YOF & recently was involved in a motor vehicle accident. I was extremely impressed with the impecable customer service I received with Wayne Cook, Quincey Drum, David Harmon, & the entire vehicle accident. I was extremely impressed with the impecable customer service I received with Wayne Cook, Quincey Drum, David Harmon, & the entire Paramount Ford, LLC staff. Wayne Cook allowed me to voice my needs & never interrupted me with that "pushy salesman" attitude. He quickly realized that I was still in pain from my accident & went the extra mile for me, opening/closing my car door, adjusting my seat correctly & even buckling me up. Even while I was checking the entire vehicle out, Wayne made sure to open/close all doors to make sure I was without physical pain. I am also very grateful that Wayne suggested a better financing option for me. I was extremely hesistant with this because I have done business with my credit union for years, but Wayne took the time to explain my options without "forcing" his opinion on me. This is where the fantastic Quincey Drum came in. I was prepared for possibly having to wait an hour just to see him. The entire process seemed like a "blink of an eye" to me. I ended up getting a much better percentage rate than my credit union. I am amazed with this man & Quincey deserves a huge raise! Wayne didn't stop there. He also showed me the service department & it was nice to see a salesman take pride in his job. He introduced me to David Harmon & I would like to thank him for the $100 in service coupons. As a customer, I was very pleased with the professionalism of the entire staff. Everyone was dressed very nicely & I never heard any foul language, dirty jokes being told, & I never saw anyone smoking in front of the building. These are experiences I've had in the past @ other dealerships. I even enjoyed the music inside the dealership & everyone who passed by me would offer me something to drink or ask if I needed anything. This was the best sales experience I have ever encountered & will definitely tell all of my friends & family to purchase @ Paramount Ford, LLC in Valdese. P.S. Give Wayne Cook a raise, bonus, vacation, or something. He was great! Your very happy customer, Michelle Moffett More