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Paramount Hyundai Hickory - Service Center

Hickory, NC

4.4
56 Reviews

56 Reviews of Paramount Hyundai Hickory - Service Center

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June 29, 2017

Wonderful Servoce Department I’ve purchased 3 cars from Paramount Hyundai over the last 8 years, and I only have them serviced at the dealership. Candy is always friendly and help More

by Kristy0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy Propst
Jun 30, 2017 -

Paramount Hyundai Hickory responded

Kristy, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Paramount Hyundai of Valdese satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com

April 28, 2017

Car purchase Glad to report that my buying experience was smooth and without stress. I thought that the overall process took an adequate amount of time. Water was More

by Midwinter87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David West
May 01, 2017 -

Paramount Hyundai Hickory responded

I am excited to hear that David took good care of you and that everything went very smoothly and without stress. I hope to see you again in the future. Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com

March 30, 2017

Service and customer care Thanks to Rusty Matlock for his service, customer care and integrity. Congratulations to Paramount for choosing this caliber of employee. They have sa More

by David Moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Matlock
Mar 31, 2017 -

Paramount Hyundai Hickory responded

Hi David and thank you for this great review! I’m excited to hear that Rusty took care of you! He is a great asset and we appreciate all he does. Kind regards, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com

November 06, 2016

Glad I came!! Paramount is the BEST! Jesus Jimenez was the perfect salesperson......no pressure, courteous, and we got our lease for practically a steal! Glad we More

by dogdurham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Crowder, Candy Propst, Jesus Jimenez
Nov 06, 2016 -

Paramount Hyundai Hickory responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a great experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Best, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com

October 20, 2016

Servicing I had to take my car in for servicing. I found that the staff were friendly and courteous. The lounge was comfortable and there were several ameniti More

by BW44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I was in and out so quickly that I did not catch anyone's name.
Oct 21, 2016 -

Paramount Hyundai Hickory responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Kind regards, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com

June 06, 2016

Focused on up-selling cleints My 26 year old son took his car in to get his state inspection done to renew his tag. After waiting 20 minutes or so, the service manager came out an More

by Sherry-Moving on to a Honest dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Manager
April 14, 2016

Awesome Service Dept. We just purchased our 3rd car from the same dealership. Why? Service. Above, beyond, exceptional. No question or concern too much trouble to serio More

by lakeout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Greene, Tyler Johnson, Candy Propst
Apr 15, 2016 -

Paramount Hyundai Hickory responded

It was a pleasure to read about the third car you bought at Paramount Hyundai of Hickory. It's delightful to know our team provided you with such a memorable and outstanding experience and that we have earned your trust and repeat business. We look forward to seeing you again in the future! Take care, Chris Pridgen | General Sales Manager | cpridgen@paramountauto.com

August 01, 2015

Another great service Had 4 tires installed and an oil change today. Aaron was very professional and took care of my requests. Had a nice surprise when I picked up my car. More

by doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
January 31, 2013

Although I have experienced some frustration with the electronics and "limp mode" with my Sonata, the service team including the mechanic have been very helpful. I have received explanations for the pro More

by debrajean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy and Jason
Jan 31, 2013 -

Paramount Hyundai Hickory responded

Thank you for taking the time to review us! With customer service being our top priority it is amazing to hear that our services team has consistently ensured your satisfaction. We are always here for you so please let us know if there is anything else we can do to help. We appreciate you choosing Paramount Hyundai and hope you will return again very soon! Don't forget to follow us on Facebook and Twitter. Best, Chris Pridgen - GSM | cpridgen@paramountauto.com

January 16, 2013

I just wanted to thank you all for the effort you all make to make sure that I am happy with my car and the customer service that I recieve. In all my years of buying a car, no one has ever put this much More

by ccoffey94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candy
Jan 29, 2013 -

Paramount Hyundai Hickory responded

We truly appreciate you taking the time to leave us this great feedback! We strive to provide exceptional customer service in in all aspects of our dealership. We hope that you will continue to come to us for any of your automotive needs. Follow us on Facebook and Twitter to stay current on our latest news and special offers. Best, Chris Pridgen - GSM | cpridgen@paramountauto.com

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