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Paramount Kia of Hickory
Hickory, NC
3,255 Reviews
As one of several North Carolina KIA dealers, we believe when you choose Paramount KIA Hickory you are making the right choice.
Paramount KIA Hickory maintains a commitment to customer service. We strive to provide a large inventory so we can offer you a good choice of cars, trucks or SUVs. We know that saving money matters to you, so we keep our prices low and competitive. In putting our customers first, Paramount KIA Hickory puts service first. We work hard to be your best choice in the Charlotte area!
Located at 1205 South Center St, Hickory, NC, Paramount KIA Hickory is your source for new and used KIA vehicles. Our goal is to make as many NC, Mooresville, Shelby and Morganton customers as satisfied as possible when it comes to selection and low prices. It is through quality service that Paramount KIA Hickory separates itself from KIA dealers throughout North Carolina.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,255 reviews
October 05, 2013
It was very quick. I appreciate the non pressure atmosphere there. It was a late evening trying to find a car...but the sales person was very patient even though it was past time for him to leave.. atmosphere there. It was a late evening trying to find a car...but the sales person was very patient even though it was past time for him to leave....he was very friendly and very helpful getting us into a vehicle we have really enjoyed. Thanks Kia.....it was a great experience and we will definitely speak with others about your service! More
by Pbeam
Employees Worked With
Justin Crowe
September 24, 2013
No complaints! Always satisfied when I bring my car in for service! Staff is always helpful and explain what needs to be done/ serviced on! Keep up the good work! for service! Staff is always helpful and explain what needs to be done/ serviced on! Keep up the good work! More
by kmulcahy
Employees Worked With
Preston
September 20, 2013
UPDATED: The dealership has gone above and beyond expectations by replacing the entire headliner because there were some stains that would not come out! Never expected them to entirely replace it, es expectations by replacing the entire headliner because there were some stains that would not come out! Never expected them to entirely replace it, especially on a used, 3 year old car. They also managed to fix the issue with the oil spot in the trunk area, looks like they may have removed the padding and replaced it as well. Very satisfied with the work done! Love the car, great mileage, (last check was 31.5 combined city/hwy!! Thanks Kia for taking care of me and my car and following through on the promises made by the salesman. OLD REVIEW: Due to a job description change, I found myself in need of a car with decent gas mileage and low miles, preferably with a warranty of some kind. 2 years ago, we purchased a 2010 Kia Forte from Paramount Kia in Hickory from Brent Huffman and everything was smooth, service was great, and they were very responsive to any concerns we had concerning our purchase, even though it was a used car. Given our past experience with Hickory Kia, I decided to purchase my vehicle there once again. Much to my dismay, the expereince on this occasion has been less than desirable. I met Justin and discussed what I was looking for. He showed me a 2004 Optima that was the current internet special. The price was right and we began the proceedings to get financing in order, etc. I had to return to work soon and also work the next day so we agreed to meet on Thursday morning to finalize the deal. Upon arrival, we sat down and he told me that financing was approved but there was a problem, someone else had sold the car on Wed. Not only was there no call to let me know this had occurred, they did not seem too very concerned that it had happened, tried to blow it off because "there was no deposit made on the car". My salesman never asked if I would like to do so and since we had started the ball rolling for the Optima, I thought we had already set the deal. No so apparently. As my need was great, I decided to look at other options and he showed me a 2010 Forte, exactly like we had purchased 2 years ago, except for the color. It needed a thorough detailing and a few minor touch ups but the car drove, handled and responded very well. Again, the pricing was good for the car and after getting Justin and Phil (sales manager) to agree to completely detail the interior ( had some stains in the headliner, seatbelt straps, seats, and an oil spot in the trunk) and to recondition the wheels I agreed to the purchase. They got the wheels done but I've made two trips to get the detailing done. I still have spots and oil and when I went to pick up my car (a day after it was to be ready) they still had not done anything on the list that I had provided for them! It also took them 20 minutes to find my car and to tell me it would be another 2 hours before it would be ready! Simple list: Complete the detailing as promised, Repair the TRIP reset button, check the alignment, touch up the paint chip on the front fender, and provide me with service records for the car. They had done all maintenance for the previous owner so all records are there. As of a week later, the paint is touched up and the TRIP button fixed but now they are telling me tha the oil stain and the spots on the head liner can't be cleaned? Why did they asure me, prior to purchase, that they would take care of it if it could not be done??? Why was my car not ready when promised and I went a day late to pick it up? (supposed to be ready Tuesday, had dropped it off Monday evening, did not go to pick it up until Wed afternoon, still was not ready) It almost seems that they no longer care about their customers and that is sad, They used to do such a great job! Sorry for the long review but I felt the need to tell this story. Thanks for reading! More
by dtroutman1
Employees Worked With
Bobby Service Manager
September 18, 2013
As the owner of a brand new 2013 KIA Rio I am very pleased with my purchase. Upon coming to the dealership I wasn't quite sure that I was going to be able to trade in my used car that I still owed on. pleased with my purchase. Upon coming to the dealership I wasn't quite sure that I was going to be able to trade in my used car that I still owed on. I have never bought a brand new car before and especially never bought anything from a big dealership, such as KIA. To my surprise I ended up walking away with a brand new car, which I'm very pleased with. I was given wonderful customer service from the moment I walked onto the dealership. Robbie done a wonderful job in helping me with my purchase, he was very helpful and did everything possible to put me into something reliable along with what I could afford. Even the other employees congratulated me on my new purchase and would ask if i needed anything else. They all were so great and friendly. The dealership it's self is very nice and easy to find that perfect car your looking for. I love my new car and can honestly say that I will continue to do business with KIA. Overall my experience was wonderful. More
by chelsnicole2011
Employees Worked With
Robbie Lynch
September 11, 2013
I was in the market for a car that was good on gas, roomy, and not ugly. I knew I wanted a new one, that way I was sure it hadn't been dogged by anyone lacking decent driving skills. Honestly, I had roomy, and not ugly. I knew I wanted a new one, that way I was sure it hadn't been dogged by anyone lacking decent driving skills. Honestly, I had no clue as to what I wanted or if I truely wanted one right then. However, after scoping out the many choices... friendly and patient saleman . . . Jim Moir, let me take a spin in the 2014 Kia Forte and gave me a deal I couldn't pass up. He offered to let me check out any and all cars . . . but the Forte became my Labor Day present to myself ... and it didn't take long for the deal to go through...even on a holiday. More
by VegasParis
August 27, 2013
The Kia Optima that I purchased for my wife is awesome. It has all the options she wanted and we got it for the right price and Hassle free. I am glad I took the time and drove to Hickory It saved me a lot It has all the options she wanted and we got it for the right price and Hassle free. I am glad I took the time and drove to Hickory It saved me a lot of money and we got the exact car we were looking for. Thanks again, Doug Smith More
by doug28677
Employees Worked With
Robert
August 25, 2013
Purchasing a new vehicle meant stepping into a whole new world. I was very timid and hesitant. Patrick talked to me about the details of what I was looking for, my price range, my likes and dislikes. He nev world. I was very timid and hesitant. Patrick talked to me about the details of what I was looking for, my price range, my likes and dislikes. He never showed me a vehicle that was above what I said I was looking for and offered me several options to choose from. Being that I still personally wanted a little more, we still splurged and ended up with a little bit more pricey of a vehicle. But, over one month later, I could not be happier and more satisfied as a proud new fiery red Kia owner! Thanks Patrick & thanks Paramount! I already do and will continue to recommend you to any and everyone that is looking to purchase a new or used vehicle More
by tim_teets
August 19, 2013
Billboards around Hickory were advertising 120% of Blue Book Value on trade in. I bought my 2011 Kia Sportage from Paramount Kia in Feb 2011. I got a fair deal and have received good service over the pas Book Value on trade in. I bought my 2011 Kia Sportage from Paramount Kia in Feb 2011. I got a fair deal and have received good service over the past 2 1/2 years. When I went to Paramount Kia last Wednesday to look at the new Optima's, Justin greeted me in a very professional manner. I told him what I was looking for in a car from my reviews on the internet. Justin lead me to the color and package on the Optima that I was looking for. He reviewed the car with me and we went for a quick test drive. Justin gave no pressure and told me if I was interested to bring my car back when I had time and he would get it appraised. I went back to see Justin on Saturday morning. He looked up my current car on auto trader and gave me a figure they would buy it for straight out. He got the head appraiser to appraise my car for trade in and the value was better. Justin made sure I was aware of the rebates and the 2 different financing options available from Kia. With all this info and another test drive I made my deal with Justin. He did a great job and followed up on Monday to see if everything was ok. I would recommend the dealership to anyone and please be sure to deal with Justin if you go. He is very professional. Great Job Guys!!! Trey Brown More
by cutawhiskie
Employees Worked With
Justin Crowe
August 13, 2013
Knowing that we would soon have a new addition to the family, it was time to sell the truck and get a second family vehicle. After my Wife and I had gone to 3 different Kia Dealerships, Paramount Kia fin family, it was time to sell the truck and get a second family vehicle. After my Wife and I had gone to 3 different Kia Dealerships, Paramount Kia finally had the answers. Other Kia dealers in the area couldn't even match prices! We found the vehicle we were interested in online, walked in the dealership, gave Jim Moir the stock number, he retrieved the vehicle immediatley, and took us for a test drive. Jim Couldn't have been nicer. He knew everything about the car, and even answered a lot of my questions before I could even ask, and was very understanding about our specific situation. After the test drive we re-entered the dealership to talk over the numbers. I gave Jim a number that I wanted as a monthly payment and within an hour between him and the Finance manager, they matched the payment. Actually, toward the end of the process I learned that they did better then just match it, they got my monthly payment even lower then I could of though possible with the down payment I had. This is thanks to their great insentives! I know Paramount Kia is glad to keep my business with them, but in the end I'm glad my business is with them instead of some of the other dearlerships I delt with in the last few weeks!!! These are the reasons why I left Paramount Kia with a Brand New Car! Thanks Again JIM MOIR More
by JTT1
